LinkedInArpit Das

Arpit Das

Sr. Director, Practice Services, CA Services Global Delivery at CA Technologies

Location
Dallas/Fort Worth Area
Industry
Information Technology and Services
Previous
  1. CA Technologies,
  2. Newtech Computer Services Pvt. Ltd
Education
  1. Tennessee State University
Recommendations3 people have recommended Arpit
Websites
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500+connections
Tennessee State University

Tennessee State University

Computer and Information Systems Engineering

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Background

Summary

Responsible for the Global Services business unit
• Assisted in building an elite global delivery organization including recruiting and hiring technology experts in India.
• Organized and implemented a blended onshore/offshore delivery model focused on a reduced cost structure while maintaining quality.
• Services sales of Run & Operate business unit to deliver remote production operations / consulting for CA clients. Specifically focused on Security, Service Assurance, Service Management and PPM business units.
• Led the development activities for our prebuilt services offerings
• Responsible for Services Sales for Global Delivery in NA, EMEA and APJ
• Partner / Vendor Management
• Led the organization operations initiative for Global Delivery to provide visibility into reporting, revenue, utilization and forecasting.


Specialties: PMP, PRINCE2, Clarity, ITIL, Process Development, Delivery Excellence, Operations, Sales

Experience

Sr. Director, Practice Services, CA Services Global Delivery

CA Technologies
– Present (5 months)Dallas/Fort Worth Area

Responsible for:
- Services Sales for PPM and Service Management practice for NA, EMEA and APJ region for Global Delivery
- Delivery of Global Delivery projects for NA, EMEA and APJ region
- People management
- Business development
- Run & Operate sales
- Vendor Management
- Remote implementation services
- Onshore - Offshore delivery model

Sr. Director, CA Services Global Delivery

CA Technologies
(2 years 5 months)

Responsible for the Global Services business unit

Managing team of Practice Directors / Consultants for following business units:
- PPM
- Security
- Virtualization and Automation
- Service Management
- Service Assurance

• Responsible for services sales, delivery management, people management, business development, leadership.
• Responsible for direct business development for APJ and supporting delivery / services sales in NA/ EMEA.
• Driving Delivery Excellence initiative within Global Delivery to focus on quality deliverable
• Manage PMO with focus on best practices and governance processes.
• Responsible for PPM solution opportunities to cater to growing demands in growth and emerging markets
• Responsible for strategizing development of new services offering to boost services revenue with focus on high quality products

Director - CA Services Global Delivery

CA Technologies
(2 years 3 months)

Responsible for the Global Services business unit
• Drive PPM services sales / pre-sales activities with focus on PPM best practices and mapping solution to business requirements
• Help with client engagements for PPM implementations
• Managing team of CA Clarity PPM Architects and Consultants and manage delivery of PPM solutions for customers around the globe
• Developed and executed a new operation model that defined how our delivery organization could more efficiently work with sales, product development, product support, and quality assurance leadership. This model resulted in more effective cross-organizational communication, processes and teamwork

Services Architect

CA (Computer Associates), Inc
(9 years 11 months)

Infrastructure Support Engineer

Newtech Computer Services Pvt. Ltd
(2 years 8 months)

Skills

  • CA Clarity
  • CA Unicenter NSM
  • Service Delivery
  • New Business Development
  • Managed Services
  • Sales Services
  • Vendor Management
  • Business Process...
  • Business Intelligence...
  • Project Delivery
  • Innovation
  • PMP
  • PRINCE2
  • Project Portfolio...
  • Operational Excellence
  • Professional Services
  • Pre-sales
  • Clarity
  • ITIL
  • Agile Project Management
  • Business Intelligence
  • Run & Operate
  • People Development
  • People Skills
  • New product development
  • Resource Management
  • Agile Methodologies
  • Process Improvement
  • Global Delivery
  • Solution Architecture
  • SaaS
  • Security
  • Cloud Computing
  • Enterprise Software
  • Virtualization
  • Team Management
  • Leadership
  • Business Development
  • IT Service Management
  • IT Strategy
  • PMO
  • Infrastructure
  • Enterprise Architecture
  • IT Management
  • Software Project...
  • Integration
  • Outsourcing
  • Requirements Analysis
  • Service Desk
  • SDLC
  • See 35+  See less

Education

St John's School, DLW, Varanasi, India

Organizations

PMI

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