
Computer Software Professional
Melbourne Area, Australia

Computer Software Professional
Melbourne Area, Australia
I have experience in Developing MIS Database Applications using Visual Studio 2005 (VB.NET and SQL), Visual Basic 6.0, MS Access /Jet Engine. Static and dynamic Web Design with ASP.NET & SQL Server 2005 (www.arnob.net, www.banglarupohar.com). Nine months experience as a computer Technician in a computer store, Two Months experience as a Level 1 I.T. Technical Helpdesk/Support in an E-mail campaign, Six months experience in Technical support and PC sales, 1 year (part time-online) experience in Webpage Designing and website maintaining. I also have experience of demonstration of new application software developed by PCC to the clients where I use to explain the usability and the functionality of the customized software.
Programming Languages: C/C++, JAVA, COBOL, Visual Studio2005 (VB.NET, ASP.NET), Visual Basic 6.0
- Designing User interface
- Creating forms
- Making modules/class
- Writing code
Databases: SQL Server 2005, MS Access
- Writing Queries
- Creating tables, views
- Developing database diagram, Normalization
- Maintaining database, tables, views
- Database security
- Scripting, stored procedure, triggers, macros
Hardware:
- Installation
- Troubleshooting
- Integrating
(Privately Held; 1-10 employees; Computer Hardware industry)
November 2006 — July 2007 (9 months)
Hardware and software installation
Fault diagnosis and provide solutions
Building home/small network
Upgrading systems
(Public Company; 501-1000 employees; Human Resources industry)
July 2006 — August 2006 (2 months)
Providing technical support for eCensus 2006 website (www.abs.gov.au/census )
Worked in the email campaign
• Works Done by Me:
o Providing Technical Help on ABS’s eCensus Website
o Responding Email and Teletypewriter (TTY)
o Using knowledge database
o Using call logging tool
o Inbound Customer Service
• Technologies Used:
o Salesforce Call/Email Logging tool
Master , Information Technology , 2004 — 2006
B.Sc. , Computer Science , 2000 — 2003