
Decision Management at Royal Bank of Scotland
Indonesia

Decision Management at Royal Bank of Scotland
Indonesia
A young and ambitious person who works efficiently with high impact, specializes in Business Reporting and Analytics, System Developments, Decision Support, Process Improvements & Automations.
With more than 4 years experience in consumer banking, especially in unsecured lending products and derivatives.
Data Mining and Analysis, Automation, Business Analysis and Process Improvement, Decision Management. Skills: Windows Scripting,
C++ Language, VB Language, MS Office (User, VBA and Automation), SQL, SAS, SPSS AnswerTree, Cognos ReportNET, HUBS, CardPac, and Vision+.
(Public Company; rbs; Banking industry)
November 2008 — Present (1 year 1 month)
Responsible to analyze and utilize Card and Personal Loan Portfolio through Cross Selling, Features Deepening, Loan on Call and Insurance, in terms of Leads Generation, to provide additional accounts, revenue and at the same time; prevent attritions and delinquencies.
Support all departments in Consumer Finance: Product Management, Portfolio Management, Merchant Acquisition and Card Usage, Card & PL Acquisition, and Direct & Tele Sales; in terms of Reports, Data Selections and Analysis for Special & Regular Promos, New Leads, SMS Blast, Segmentations & Waterfall, Incentive Calculation & Simulation, etc.
Liaising with other departments such as IT, Operations, Credit Underwriting, Risk, and Finance, to support the data requirements and business process improvements through automations.
(Public Company; HBC; Financial Services industry)
July 2008 — October 2008 (4 months)
Responsible for handling MI and BI of Payroll Business, including Sales Tracking, Incentive Calculation, Cross Sell Database Generation, Profitability Analysis, Company and Customer Segmentation, and Comprehensive Dashboard.
Initiate and develop MI Databases and Reports to allow reliable, accurate, and automated reports to be used across management levels at anytime.
Initiate and manage MI projects across Front Liners, Operations, IT, Finance, and Marketing to support the new product proposition and the new processes of Payroll Business.
Analyze existing methods and available best practices to be implemented in HSBC; in terms of Direct Debit, Salary Transfer, Resignation Tracking, which are primary keys of Payroll Business.
(Public Company; C; Banking industry)
May 2007 — July 2008 (1 year 3 months)
Managing overall National Sales & Acquisition reports, databases, information system, and analytic.
Managing more than 15 National Direct Sales Vendors in terms of Infrastructure, Information and Technology.
Managing projects and relationship with IT, Finance, and HR to improve and enhance existing processes.
Continuously monitor KPIs of the department and provide advisory analysis, necessary action plans and strategies, to management and to respective process owners.
(Public Company; C; Banking industry)
September 2006 — May 2007 (9 months)
Managing MIS of Nation-wide Card Sales & Distribution department, with additional responsibilities to enhance sales recruitment and sales database management.
Achievements:
-Improvements on Sales & Drive Motivational Programs Calculation
-Improvements on Sales Database Management and National Sales Productivity by applying batch process on Database updating Process.
-Performing Information Security Assessment with satisfactory result
-Improvements on Recruitment and Pre-screening Process
-Improvements on Promo & Collaterals Management
-Information System Setup at 6 new agencies have been done remotely
(Public Company; C; Banking industry)
May 2006 — August 2006 (4 months)
Responsible for managing MIS for National Card Direct Sales.
Providing MIS support to other divisions (internal as well as external). Develop and improve system, mechanism, and procedures to ensure that sales and business operation process is running as smooth as possible, at the fastest pace, and at the highest productivity.
Manage, Leverage and Empower MIS team to continuously improve support to all process in the department.
(Public Company; 10,001 or more employees; C; Banking industry)
March 2005 — May 2006 (1 year 3 months)
Responsible to enhance and develop Information Systems and Reports across units involving Payroll, Promo Management, Expense Management, People Planning, Sales Quality, and Channel Management.
Achievements:
-Most of Operational Processes now have measurable and traceable process
-Most of Repetitive tasks in MIS have been automated.
Projects Developed:
-HR Information System
-Application Tracking and Sales Quality Information System
-Company Database Information System
-Automated Report System
-Expense Tracking System
-Promo Management System
-Day to End Month Cost Prediction Analysis System
-Automated Payroll System
-Report Generator System
2000 — 2004
1997 — 2000
Computer Related: Programming, Hacking, New Softwares, New Algorithms, Optimizations, and Automations. Personal Entrepreneurship, Motivation Boost, Swimming, Friendship and Family