
Decision Management at Royal Bank of Scotland
Indonesia

Decision Management at Royal Bank of Scotland
Indonesia
A young and ambitious person who works efficiently with high impact, specializes in Business Reporting and Analytics, System Developments, Decision Support, Process Improvements & Automations. With more than 4 years experience in consumer banking, especially in unsecured lending products and derivatives.
Data Mining and Analysis
Automations
Business Analysis and Process Improvements
Decision Management
. Skills:
Windows Scripting (Advanced),
C++ Language (Advanced),
VB Language (Advanced),
MS Office (User, VBA and Automations),
SQL (Advanced),
SAS (Advanced),
HUBS, CardPac, and Vision+
(Public Company; rbs; Banking industry)
November 2008 — Present (1 year 1 month)
Responsible to analyze and utilize Card and Personal Loan Portfolio through Cross Selling, Features Deepening, Loan on Calls and Insurance, in terms of Leads Generation, to provide additional accounts, revenues and at the same time; help to reduce attritions and delinquencies.
Support all departments in Consumer Finance Card & Loan Business in terms of Reporting, Analysis and Data Selection for Acquisition, Special & Regular Promos, Base Management & Development, SMS Blast, Portfolio Segmentations & Waterfall, etc.
Liaising with other departments such as IT, Operations, Risk, and Finance, to support the data and business process improvements through automations.
(Public Company; 10,001 or more employees; HBC; Banking industry)
July 2008 — October 2008 (4 months)
Responsible for handling all kind of MI and BI of Payroll Business, including Sales Tracking, Incentive Calculation, Cross Sell Database Generation, Profitability analysis, Company and Customer segmentations, and comprehensive Dashboards.
Developing from ground zero MI Databases and Reports to allow reliable, accurate, and automated reports to be used across management levels at anytime.
Initiating and Managing MI projects across Front Liners, Operations, IT, Finance, and Marketing to support the new product proposition and the new processes of Payroll Business.
(Public Company; 10,001 or more employees; C; Banking industry)
May 2007 — July 2008 (1 year 3 months)
Managing overall National Sales & Acquisition reports, databases, information systems, and analytics.
Managing more than 15 National Direct Sales Vendors in terms of Infrastructure, Information and Technology.
Managing projects and relationships with IT, Finance, and HR to improve and enhance existing processes.
(Public Company; 10,001 or more employees; C; Banking industry)
September 2006 — May 2007 (9 months)
Responsible for managing MIS of Nation-wide Card Sales & Distribution department, with additional responsibilities to enhance sales recruitment and sales database management.
Achievements:
-Improvements on Sales & Drive Motivational Programs Calculation
-Improvements on Sales Database Management and National Sales Productivity by applying batch process on Database updating Process.
-Performing Information Security Assessment with satisfactory result
-Improvements on Recruitment and Pre-screening Process
-Improvements on Promo & Collaterals Management
-Information System Setup at 6 new agencies have been done remotely
(Public Company; 10,001 or more employees; C; Banking industry)
May 2006 — August 2006 (4 months)
Responsible for managing MIS for National Card Direct Sales.
Providing MIS support to other divisions (internal as well as external). Develop and improve system, mechanism, and procedures to ensure that sales and business operation process is running as smooth as possible, at the fastest pace, and at the highest productivity.
Manage and Empower MIS team to continuously improve support to all process in the department.
(Public Company; 10,001 or more employees; C; Banking industry)
March 2005 — May 2006 (1 year 3 months)
Responsible to enhance and develop Information Systems and Reports across units involving Payroll, Promo Management, Expense Management, People Planning, Sales Quality, and Channel Management.
Achievements:
-Most of Operational Processes now have measurable and traceable process
-Most of Repetitive tasks in MIS have been automated.
Projects Developed:
-HR Information System
-Application Tracking and Sales Quality Information System
-Company Database Information System
-Automated Report System
-Expense Tracking System
-Promo Management System
-Day to End Month Cost Prediction Analysis System
-Automated Payroll System
-Report Generator System
2000 — 2004
1997 — 2000
Computer Related: Programming, Hacking, New Softwares, New Algorithms, Optimizations, and Automations. Personal Entrepreneurship, Motivation Boost, Swimming, Friendship and Family