Anubhav Jain

Anubhav Jain

Sr. Interaction Designer at Beta Soft Systems

Location
San Francisco Bay Area
Industry
Design

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Anubhav Jain's Overview

Current
Past
  • Interaction Design Consultant (contract) at Williams-Sonoma, Inc.
  • Interaction Design Consultant (contract) at Lybba
  • Director at Anubhav Design
Education
  • Arizona State University
  • School of Planning and Architecture
Recommendations

17 people have recommended Anubhav

Connections

500+ connections

Websites

Anubhav Jain's Summary

SUMMARY
• Over 7 years of experience in user-experience design including interaction design and user-research, in consumer and enterprise web-based services, startups, and non-profit.
• Proven track-record of delivering products that are intuitive and easy to use, resulting in increased customer satisfaction and revenue.
• Results driven approach bringing together business goals and customers needs to deliver a ‘wow’ product experience.
• Excels in working with and leading multi-disciplinary teams.


KEY ACCOMPLISHMENTS
• Created vision for, and collaborated with cross-functional team to design and deliver PayPal's next generation ‘Fraud Investigation’ interface that increased efficiency by 10% within three months resulting in estimated savings of several million dollars per year in PayPal’s potential fraud losses.
• Designed and delivered ‘PayPal Security Key’ (second-factor authentication product) in the consumer market in the US, Germany and Australia with twice the expected adoption rate at launch, with industry first one/two-step login process that eliminated user error.
• Formed and lead multi-disciplinary team initiative to increase collaboration and speed innovation; Delivered product guidelines to enhance PayPal Checkout user-experience that eliminated existing need for engineering resources (estimated between 3-6 months).
• PayPalian Award Q3 ‘07, Meteor Shower Award, Shining Star Award, Blue Moon Award

Specialties

Interaction Designer with strong user-research and visual design skills. Strong focus on user-centered design process and experience working with multi-disciplinary teams. Interests also include consumer behavior, market research and design planning.

Hands-on skill in developing wireframes, site maps, user flows, experience maps, personas and scenarios. Adobe CS Fireworks, Dreamweaver, InDesign, Illustrator, Photoshop, Visio, HTML, CSS, Javascript

Anubhav Jain's Experience

Sr. Interaction Designer

Beta Soft Systems

Privately Held; 51-200 employees; Information Technology and Services industry

November 2008Present (3 years 3 months) San Francisco Bay Area

UX Design consultant for startups, SMB and enterprise. Clients include:
Autodesk (current)
Williams-Sonoma
Lybba (http://lybba.org)
Wells Fargo Bank

See below for details.

Interaction Design Consultant (contract)

Autodesk

Public Company; 5001-10,000 employees; ADSK; Computer Software industry

March 2011Present (11 months) San Francisco

• Redesign of the Sustainable Design Center that resulted in a 13% increase in page views and ten-fold increase in product-trial downloads - http://usa.autodesk.com/sustainable-design/
• Redesign of the IDEA Studio site - http://www.autodesk.com/ideastudio
• Redesign of AutoCAD LT product center - http://usa.autodesk.com/autocad-lt/

Interaction Design Consultant (contract)

Williams-Sonoma, Inc.

Public Company; 10,001+ employees; WSM; Retail industry

October 2010February 2011 (5 months)

• Competitive research for social & community features (including Facebook), and product information pages for e-commerce websites.
• Integration of international shipping for Pottery Barn family of sites.

Interaction Design Consultant (contract)

Lybba

Nonprofit; 1-10 employees; Health, Wellness and Fitness industry

February 2010September 2010 (8 months)

• Plan and conduct user-research to understand patients with Inflammatory Bowel Disease (Crohn's and Colitis), deliver personas, scenarios, and preliminary information-architecture and framework for an online community of patients, family, and health-care providers.
• NIH funded project in collaboration with the Cincinnati Children's Hospital - http://c3nproject.org/

Director

Anubhav Design

March 2009March 2010 (1 year 1 month)

Independent consulting for startups, individuals and small business providing services in strategy, branding, print, and web based user-experience.

Clients include
http://www.watermillaccounting.co.uk
http://www.jains.us/corporatepoetry

Interaction Design Consultant (contract)

Wells Fargo Bank

Public Company; 10,001+ employees; WFC; Financial Services industry

November 2008December 2009 (1 year 2 months)

• Define requirements for and deliver user-interface for the next-generation Wells Fargo foreign-exchange money-transfer platform.

Lead Interaction Designer

Spock

Privately Held; 11-50 employees; Internet industry

May 2008October 2008 (6 months)

• Delivered homepage redesign to increase number of searches and new signups, communicate site functionality, and encourage exploration.
• Conducted user-research to design and deliver user-profile display and management user-interface based on user-goals.
• Designed, implemented and maintained standards-based CSS.

Staff Interaction Designer

PayPal

Public Company; 10,001+ employees; EBAY; Internet industry

July 2004April 2008 (3 years 10 months)

PayPal Checkout
• Formed and lead multi-disciplinary team initiative to increase collaboration and speed innovation; Delivered product guidelines to enhance PayPal Checkout user-experience that eliminated existing need for engineering resources (estimated between 3-6 months).
• Recommend integration best practice of 'PayPal Checkout' with third party merchant sites e.g. guess.com

PayPal Security Key (Second Factor Authentication)
• Lead UI Designer. Collaborated with multi-disciplinary team & Verisign to design and deliver ‘PayPal Security Key’ (http://paypal.com/securitykey) in the consumer market in the US, Germany and Australia with twice the expected adoption rate at launch, with an industry first one/two-step login process that eliminated user error.

Fraud Investigation Interface, Fraud Work Distribution & Optimization Interface, Other internal fraud tools
• Created vision for and deliverd the next generation of PayPal's ‘Fraud Investigation’ interface that increased efficiency by 10% within three months resulting in estimated savings of several million dollars per year in PayPal’s potential fraud losses.
• Research (review of documentation, contextual inquiry) in US & EU to understand existing work environment.
• Prototype development and usability testing (remote testing & in-person).

PayPal China
• Design for PayPal's entry into the Chinese market, working under tight deadlines and severe engineering constraints to deliver designs that tested well on usability.

Advisor

LiveConnex

March 2007February 2008 (1 year)

Brainstorm design and strategy, design and deliver IA and mockups for LiveConnex, a startup targeting the mobile consumer services marketspace.

Associate (Extern)

Jump Associates

Privately Held; 11-50 employees; Management Consulting industry

May 2004June 2004 (2 months)

Ethnographic research, data analysis & design in a multi-disciplinary team to identify user needs and develop a strategy for brand selection, design & display of merchandise, and marketing, for 'Target' retail stores.

Web Designer

School of Planning, Arizona State University

June 2003December 2003 (7 months)

Part-time (10 hours/week)
Research to understand student needs from an online resource, design & implementation of the Web site for the School of Planning, Arizona State University - interface design, graphics, coding in HTML & CSS, as well as design of brochures and flyers.

Teaching Assistant

Arizona State University

Educational Institution; 10,001+ employees; Higher Education industry

August 2001December 2003 (2 years 5 months)

Part-time (10 hours/week)
Independent class instruction, development of course material and tests, and grading. Classroom size ranged from 15 to 30 students, including sophomores, juniors, seniors and graduate students. Courses taught include
EDT 321: Computer Literacy - Intro to computers, Microsoft Office, interface design for the web
EDT323: Computer Applications - Intro to Adobe Photoshop, database design using Microsoft Access, interface design for the web, HTML
EDT 405: Presenting Technologies - Effective presentation using Microsoft PowerPoint, Macromedia Flash, HTML interface design for print, Microsoft PowerPoint and the web.

Teaching Assistant (Visual Communication)

Arizona State University

Educational Institution; 10,001+ employees; Higher Education industry

January 2003May 2003 (5 months)

Part-time (10 hours/week)
Assisted Professor Alfred Sanft with instruction, developing course material and grading of the course GRA387: Visual Communication IV

Anubhav Jain's Languages

  • English

    (Native or bilingual proficiency)
  • Hindi

    (Native or bilingual proficiency)

Anubhav Jain's Education

Arizona State University

Master of Science in Design, Graphic Design

20012003

Master's Thesis
Designing for User-Experience: A user-centered approach to develop a strategy for the design of a new web site for automobile dealerships

Graduated with cumulative GPA of 4.0
Earl and Ellen Davis Scholarship, Fall 2002
Dean's Honor List, Spring 2002
Regent's Graduate Academic Scholarship, Fall 2001

School of Planning and Architecture

B. Arch., Architecture

19952000

Activities and Societies: Photography: For college festivals and annual conventions

Anubhav Jain's Additional Information

Websites:
Interests:

Photography, Triathlons, Marathons, Cooking, Traveling, Sketching, Music, Movies

Groups and Associations:

IxDA

Honors and Awards:

PayPalian Award Q3 2007, Meteor Shower Award, Shining Star Award, Blue Moon Award

Contact Anubhav for:

  • career opportunities
  • consulting offers
  • new ventures
  • job inquiries
  • expertise requests
  • business deals
  • reference requests
  • getting back in touch

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