
Head of Operations / Business Development
London, United Kingdom

Head of Operations / Business Development
London, United Kingdom
- 15+ years experience in Mobile / Internet services.
- Operations and P&L
- Head of Department & Business Unit.
Operations management (Internet services), programme management, product marketing, client facing, pre-sales, SEM, SEO, Internet Affiliation, Wireless, Internet, E-commerce, risks management, contract negotiation, line management, Interactive mobile marketing.
(Public Company; ERTS; Computer Games industry)
May 2009 — Present (8 months)
(Public Company; Telecommunications industry)
July 2004 — May 2009 (4 years 11 months)
- Head of B2B products: managed B2B products portfolio, P&L €90m.
- Head of UK Operations: Team of 25, generating £50m, CMMi implementation.
(Telecommunications industry)
December 2002 — June 2004 (1 year 7 months)
- Managed music, MMS and community services on Internet portal O2 active (over £50m of revenues).
- Managed suppliers Motorola, Buongiorno, Universal, EMI.
- Implemented efficiency improvements (£4m fixed fee to £2m of revenue share) and achieving financial revenue targets (150% above budget).
- Managed a team of 15 staff members.
(Privately Held; Telecommunications industry)
January 2001 — December 2002 (2 years )
- Delivered 25 key mobile internet projects representing over 30% of VAS revenues.
- Run the delivery of Vodafone Live! in France and Italy.
- Coordinated the delivery and marketing teams work (about 250+ people) based in London, Milan and Paris.
- Implemented quality control processes
(Public Company; LOG; Information Technology and Services industry)
January 1996 — January 2001 (5 years 1 month)
Expert in CRM and Oracle database. Delivered and managed 4 multi-million pounds projects in trading, data warehousing, space industry and mobile internet. Responsible for P&L and achieved 25% profit margin on key project Genie (£3.5m - BT Cellnet – largest mobile internet portal in the UK) during which I managed a development team of up to 45 people. Operated under Logica (CORTEX – ISO 9001) project and quality management process. Line manager of a team of 5 consultants.
Set up a subject matter expert team (20 consultants) to gather knowledge on Databases aiming at creating stronger relationship with providers (Oracle, IBM, Microsoft).
(Privately Held; Automotive industry)
September 1993 — January 1996 (2 years 5 months)
Worked for the engineering division developing software using Oracle and Business Objects - aiming at rationalising the management of spare parts in factories. Main achievement: time to market of new car models reduced by 15%. This project directly impacted the work of 1000s of people in the engineering department and the factories of the group.
Rugby - played for 20 years at high level Golf - still playing Travel - Modern Art