Ben Taylor

Current

Director / Partner at RedQuadrant

Past

Sector Projects at Sector Group
Sector Group at Capita
Author and editor at www.breakingtheshell.com

Senior Consultant at Sector Projects
Senior Consultant (and Manager, Consultant, Executive) at PricewaterhouseCoopers
Senior Consultant (and Manager, Consultant, Executive) at PwC
Founding Trustee at KEEN London
eGovernment Manager and a leader of customerfirst at London Borough of Hammersmith & Fulham
Adviser to Mayor/Leader at Hammersmith & Fulham
Administrator, Shepherds Bush Advice Centre at LBHF
IT support at Shepherd & Co Solicitors
Youth Development Programme Co-ordinator at Raleigh International
Personal Carer at Spinal Injuries Assocation
DJ at Oxygen 107.9 FM
Coach at K.E.E.N. Oxford
Music Editor at Oxford Student Newspaper
Trustee at Oxford Student Services Ltd
Executive Representative at Oxford University Student Union
Personal Carer at Community Service Volunteers
Database Programmer at Grade One Systems Ltd

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17 more...

Education

Oxford University
St. Anne's College
University of Oxford

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Recommended

78 people have recommended Ben

Connections

500+ connections

Industry

Management Consulting

Ben Taylor’s Summary

Keep up at www.twitter.com/antlerboy

Adviser with wide experience, currently public sector focus.

Excited by international, innovative, interesting opportunities.

RedQuadrant offers a new, better business model and Lean from Within - creating Thinking Systems :-)

PwC 'Lean Six Sigma Black belt', studied and applied many 'lean' approaches, systems thinking, learning organisations (esp Senge), and organisational development approaches. This involves common sense (do what the customer wants and nothing else) and some counter-intuitive facts about how organisations and people work. Have been inspired by:
- the practical yet fundamental transformation of Stephen Parry www.seebusinessdifferently.com
- the Power+Systems approach by Barry Oshry- www.powerandystems.com
- the rants of John Seddon www.lean-service.com

Gurus:Senge,Oshry,Taiichi Ohno,Brian Joiner.

Join my linkedin groups:

Systems Thinking - http://www.linkedin.com/e/gis/27818
Organizational Development - http://www.linkedin.com/e/gis/48394
Lean Six Sigma - http://www.linkedin.com/e/gis/37987
Public Sector - http://www.linkedin.com/e/gis/35928
Community Engagement etc - http://www.linkedin.com/e/gis/43838
Oxford University Alumni - http://www.linkedin.com/e/gis/120705
PwC Alumni - http://www.linkedin.com/e/gis/27813

Ben Taylor’s Specialties:

*Government & public sector transformation
*Customer, 'lean', systems thinking, BPR/process improvement
*Cost reduction, organisation development and design
*Comms, change, stakeholder & community engagement, brand alignment
*Local govt, libraries, front office, access
*Horizon scanning, vision and strategy
*Commissioning, partnering, governance, procurement
*Facilitation, training, skills transfer
PRINCE2 Practitioner, Lean Six Sigma Black Belt

Ben Taylor’s Experience

Director / Partner

RedQuadrant

(Management Consulting industry)

2009 — Present (less than a year)

A new consultancy primarily focused on the public sector, providing full quality and client managed consultancy services using experienced independent associates - a lean business model more effective for client and consultant alike. Please contact me for further details.
Sector Projects

Sector Group

(Public Company; CPI.L; Financial Services industry)

2007 — 2009 (2 years )
Sector Group

Capita

(Public Company; CPI; Information Technology and Services industry)

2007 — 2009 (2 years )
Author and editor

www.breakingtheshell.com

(Consumer Services industry)

May 2007 — 2009 (2 years )

A blog on all my interests; lean, six sigma, systems thinking, change and project management, public sector reform. Also travel, self development, and other fun stuff...
Senior Consultant

Sector Projects

(Government Administration industry)

2007 — 2009 (2 years )

Developing the public sector consultancy of Sector Projects, small but fast-growing.

We work in partnership with our clients, with a strategic focus based around:

1) Customer and public value – vision, strategy and performance management, political engagement, communications, community engagement, customer-focused transformation.

2) Process and organisation – cost reduction, performance improvement, restructuring, Lean, Six Sigma, process improvement, organisation development and design.

3) Partnering and commissioning – strategic commissioning, governance, procurement.

Financial effectiveness is at the heart of our offer, project and change management, skills transfer and 'critical friend' advice anchor everything we do.

Sector Projects is part of Sector Group (www.sector-group.com), a part of Capita Group. Sector Group are the leading providers of Treasury Management, Housing Capital and related advice to local government.
Senior Consultant (and Manager, Consultant, Executive)

PricewaterhouseCoopers

(Privately Held; 10,001 or more employees; Management Consulting industry)

2004 — 2007 (3 years )

Ran PwC's Government & Public Sector horizon scanning group identifying isses of importance to public sector bodies in the next 1-3 years, useful innovations, and strategy inputs.

PwC 'Lean Six Sigma Black Belt, PRINCE2 Practitioner

* Drafted global customer-centric services proposition, thought leadership
* Led teams delivering a wide range of BPR, transformation, customer focused projects in local and central government
* Researched international best practice approaches to shared services
* Sold and developed business. Promoted twice in three years
* Focus on communications, change management, stakeholder engagement
* Facilitation, training, skills transfer, coaching
* Local government reform - government & public sector focus
* Central team member for Better Stock, Better Libraries project for MLA
Senior Consultant (and Manager, Consultant, Executive)

PwC

(Management Consulting industry)

2004 — 2007 (3 years )
Founding Trustee

KEEN London

(Non-Profit Organization Management industry)

2000 — 2007 (7 years )

Founding trustee establishing a charity bringing together disabled children and their siblings with volunteer coaches at sporting events, providing a range of benefits for families and volunteers.
Established the organisation with full charity status.
Coached and ran sessions, responsible for Health & Safety, provided training, qualified sports coach, Criminal Records Bureau appointed person etc.

Awarded PwC 'Excellence in Volunteering' award two years running.

See www.keenlondon.com.
eGovernment Manager and a leader of customerfirst

London Borough of Hammersmith & Fulham

(Government Administration industry)

2003 — 2004 (1 year )

*Project leader introducing customer focus, process improvement, change management methodologies.
*Procurement of Strategic Partnership for eGovernment and customer service.
*Organisational design of dedicated change programme unit and directorate.
*Co-ordination of eGovernment and Priority Outcomes programme.
*Strategic framework and programme approach for service and IT improvement with customer focus.
*Creation of vision and action plan for face-to-face contact, including workshops and interviews
*Responsible for Change Management and governance on Strategic Partnership Management Board.
*Initiated and lead council-wide workshops and events, from facilitating focus groups to staff road-shows.
Adviser to Mayor/Leader

Hammersmith & Fulham

(Government Administration industry)

2000 — 2004 (4 years )

*Key role facilitating political leadership (corporate 48/48, ‘Excellent’ status, nominated Council of the Year).
*Major campaigns including local interest campaigns, public meetings, parliamentary and ministerial lobbying.
*Project managed first three years of Hammersmith & Fulham Festival.
*Public consultation and communication, from facilitating focus groups to drafting articles and speeches.
*Policy role including co-ordination of budget-setting, Community Strategy, Local Strategic Partnership.
Administrator, Shepherds Bush Advice Centre

LBHF

(Government Administration industry)

1998 — 2000 (2 years )
IT support

Shepherd & Co Solicitors

(Partnership; 1-10 employees; Law Practice industry)

1998 — 1999 (1 year )

Provided basic IT support, network setup, maintenance, installation, updating, and some consultancy to a small local solicitors' company on a freelance basis.
Youth Development Programme Co-ordinator

Raleigh International

(Government Administration industry)

1997 — 1998 (1 year )
Personal Carer

Spinal Injuries Assocation

(Government Administration industry)

1993 — 1998 (5 years )
DJ

Oxygen 107.9 FM

(Music industry)

1994 — 1997 (3 years )
Coach

K.E.E.N. Oxford

(Non-Profit Organization Management industry)

1994 — 1997 (3 years )
Music Editor

Oxford Student Newspaper

(Newspapers industry)

1996 — 1996 (less than a year)
Trustee

Oxford Student Services Ltd

(Non-Profit Organization Management industry)

1995 — 1996 (1 year )
Executive Representative

Oxford University Student Union

(Non-Profit Organization Management industry)

1995 — 1996 (1 year )
Personal Carer

Community Service Volunteers

(Government Administration industry)

1993 — 1994 (1 year )
Database Programmer

Grade One Systems Ltd

(Information Technology and Services industry)

1993 — 1994 (1 year )

Ben Taylor’s Education

Oxford University

1994 — 1997
St. Anne's College

1994 — 1997
University of Oxford

PPE , Philosophy, Politics and Economics , 1994 — 1997

Activities and Societies:

Music Editor, Oxford Student newspaper
Elected to the Excutive of Oxford University Student Union, including being a trustee for Oxford Student Services Ltd
Regular football coach and committee member for KEEN - 'Kids Enjoy Exercise Now', charity for disabled kids and their siblings
Organised first OUSU entertainment event for years - highly successful Cream night

Additional Information

Ben Taylor’s Interests:

Love to travel. Places visited include: Singapore, Malaysia, particularly Langkawi, Greece, Switzerland, former soviet union, Moscow, Sebastopol, the Crimea and the young pioneer republic, Artek, Armenia, PwC's Armenia Public Sector Reform programme, Yerevan, and I've seen some of the sights of this beautiful country, Norway, Oslo, Italy, the Italian Lakes, Napoli, Venice, Rome, Denmark, Aarhus, Copenhagen, France, all over, Spain, Barcelona, in particular, Morocco, Marrakech, Essouaira, Portugal, Lisbon, former Yugoslavia, Croatia, Montenegro, Serbia, Vojvodina, Novi Sad, New York, Denver, Colorado, for a year when I was four. This year, Thailand (Bangkok et al), Syndey, Brisbane, Sicily, Venice, Valencia. Regular cyclist (to work), also enjoy swimming, yoga, and anything that won't put too much stress on my knees! Reading, writing, acting and singing (very badly) - basically, anything to show off. Very occasional saxophonist.

Ben Taylor’s Groups:

Transforming Local Government, Lean Six Sigma, Systems Thinking, LinkedIn LIONs, TopConsultant.com, Fine art, Obama 08, Community Engagement, Worshipful Company of Management Consultants, Community of Change Practitioners, Diversity, Diversity Challenge, Diversity Network, Organisational Development