Anshuman Tiwari

Current

• Principal - Quality Programs at Infosys Technologies Ltd

Past

• Program Manager - Quality at Infosys Technologies Limited
• Business Leader at Qimpro Consultants
• Quality Assurance Engineer at MindaRika

• Junior Officer at Raymond Limited

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1 more...

Education

• K. J. Somaiya Institute of Management Studies and Research
• Nagpur University
• New Era Public School

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Recommended

36 people have recommended Anshuman

Connections

500+ connections

Industry

Information Technology and Services

Anshuman Tiwari’s Summary

I am an experienced Change and Quality Management professional with a track record in managing large Change and Business Excellence programs. I currently head the Business Excellence program at Infosys Technologies Limited (Infosys). The program has CEO and Board level sponsorship. As part of this massive change management program my team has identified and driven org-wide beneficial change in management practices and business results.

Prior to Infosys, I was Principal Consultant and Business Leader with Qimpro Consultants, Mumbai. At Qimpro I provided quality and change consulting services (over 700 mandays) to a variety of companies – some of them winning national and international awards. I also co-developed the International Quality Maturity Model (IQMM). As an experienced trainer I have trained over 1000 industry professional in quality concepts including Business Excellence and Strategic Six Sigma.

I am a certified Manager of Quality/OE (ASQ), Certified Quality Engineer, and Six Sigma Black Belt. I have also been a trainer for examiners of the IMC Ramakrishna Bajaj National Quality Award and served as a lead examiner and steering committee member of the award.

I have played a leadership role with the India Chapter for American Society for Quality (ASQ).

Anshuman Tiwari’s Specialties:

Working with all levels of management to make change and quality improvement a reality
- Conceptualizing and driving large beneficial change programs
- Developing and deploying Business Excellence criteria/models across large organizations
- Total Quality Management and Strategic Six Sigma.

Anshuman Tiwari’s Experience

• Principal - Quality Programs

  Infosys Technologies Ltd

  (Public Company; INFY; Information Technology and Services industry)

  October 2009 — Present (2 months)

  As Principal - Quality Programs I head Infosys's Business Excellence program globally. This includes driving beneficial change across business units and enabling functions, nurturing a global team of senior examiners, and leading over 25 assessments annually.

• Program Manager - Quality

  Infosys Technologies Limited

  (Public Company; INFY; Information Technology and Services industry)

  March 2006 — October 2009 (3 years 8 months)

  As Program Manager, I manage the deployment of Infosys's Business Excellence program. The program is based on the MBNQA framework for performance excellence. My work involves developing customized criteria and an assessment process for all units; conceptualizing and managing the assessment process; and deploying mechanisms for best practice sharing across units.
  
  Some examples of org-wide and unit level improvements include:
  - Margin improvement of over 50% and in a business unit
  - Org-wide risk management process leading to key business risk mitigation
  - Structured leadership development process to develop leadership pipeline
  - Strategic planning at horizontal business units for better alignment with verticals.
  
  The Baldrige program I manage won an Excellence Award across Infosys in 2007 and the best Quality program in 2008.
  
  My additional responsibilities include process management and improvement for Corporate Marketing and conducting Six Sigma training and projects. I also managed the customer satisfaction measurement program for Infosys in 2007.
  
  I have served on teams to judge the annual Excellence Awards, develop quality strategy in 2008 and 2009, redesign quality roles; develop a pioneering quality certification; develop a reward and recognition program; and develop an integrated communication mechanism for quality.

• Business Leader

  Qimpro Consultants

  (Privately Held; Management Consulting industry)

  May 1998 — February 2006 (7 years 10 months)

  As a COO, BestPrax Club and Business Leader, Qimpro, my responsibilities included managing the BestPrax Club, business development, consulting for key clients, developing and enhancing strategic alliances, product development, and human resource development.
  
  As a Principal Consultant, I was a facilitator, change agent, and trainer for:
  o Strategic Six Sigma training and implementation
  o International Quality Maturity Model (IQMM) assessment and implementation. This includes longer-term change management and transformation assignments including guidance in implementation of best practices
  o Assessment and implementation of business excellence models such as the IMC Ramkrishna Bajaj National Quality Award (RBNQA) and the Deming Prize requirements. The IMC RBNQA is based on the Malcolm Baldrige National Quality Award of the USA.
  o Education and training on quality management - basic, advanced, and creativity tools.
  
  At Qimpro, I reported to CEO and MD, Mr. Suresh Lulla, renowned quality guru.

• Quality Assurance Engineer

  MindaRika

  (Public Company; 201-500 employees; Automotive industry)

  April 1996 — July 1996 (4 months)

  Assisted in up gradation of ISO 9002 to ISO 9001.
  Developed and conducted training modules on QS 9000.

• Junior Officer

  Raymond Limited

  (Public Company; 1001-5000 employees; Textiles industry)

  July 1994 — August 1995 (1 year 2 months)

  Conducted several productivity improvement projects in manufacturing.
  Conceived, designed, developed, and managed training for 3000 workmen in less than 100 days.
  Managed stores and purchasing co-ordination including sanctioning indents.

Anshuman Tiwari’s Education

• K. J. Somaiya Institute of Management Studies and Research

  PGDBA (MBA) , Operations Management , 1996 — 1998

  First rank in Operations stream and sixth overall.
  Conceived, planned, and executed (with team) industry-academia interactions.
  Played active part in all seminars/conferences organized by the institute.

  Activities and Societies:

  Leadership role in establishing partnership with IIT School of Management for Operations Management.
  Conceived, developed, and published management magazine - Synergy.
  Represented institute at quiz and case competitions. Was finalist in Institute of Management Consultant's Best Summer Project Contest in 1997. Runner's up at Bajaj Rolling trophy for best case writing.

• Nagpur University

  B.E , Industrial Engineering , 1990 — 1994

  College: Shri Ramdeo Baba Kamla Nehru Engineering College, Nagpur
  Active participation in paper presentation contests, cultural events, and sports (middle distance running).
  Won best project at state level at Nanded and Runner's up at Karad.
  1st in aggregate score of four years. Ranked 2nd in second and third years.

  Activities and Societies:

  Industrial Engineering Society (Founder member of Local Chapter)

• New Era Public School

  Senior School (AISSCE) , AISSCE, English, Hindi, Physics, Chemistry, Mathematics, Engineering Drawing , 1975 — 1989

Additional Information

Anshuman Tiwari’s Interests:

Author: Danger Zones - The 10 toughest aspects of the Baldrige criteria, QualityProgress, ASQ, Sep 09 by AnshumanBlogs - read my blog on http://qualityadvantage.blogspot.com/ Columnist (OnQuality) for Industry 2.0 in 2004-06. Speaker: Addressed Quality team on 'Being the Change' as part of Leaders Teach series at Infosys Guest speaker at BHEL Quality Month, November 2008 National Manufacturing Excellence Conference (Coimbatore, July 2005) Best Practices in SCM (Mumbai, February 2005) Best Practices in Auto Industry (Chennai, March 2004) National Cement Industry (Mumbai, February 1999). Faculty at the K J Somaiya Institute of Management Studies, Mumbai in 1999-2000. Guest Faculty for the Naval Training Centre and the Bombay Management Association.

Anshuman Tiwari’s Groups:

ASQ - American Society for Quality (www.asq.org). Senior Member.
QualityFirst, an interest group of quality professionals in India.
Member of governing council of IMC Ramkrishna Bajaj National Qulity Award from 2004 to 2006.
Founder member of SCRIBE - Study Centre for Research in Business Excellence (IMC)
Founder secretary of the Industrial Engineering Society during BE.
QualityNet - Quality professionals network on LinkedIn.

•    Treqna
•    QualityNet - Quality Professionals Network
•    American Society for Quality
•    Infosys Technologies Limited
•    Leadership Think Tank
•    Six Sigma for Business
•    Infy Connection
•    SIMSR Alumni
•    Business Excellence Professionals
•    Quality Experts
•    Six Sigma Certified Practitioners
•    SIMSRITE
•    India Leadership Network
•    RKNEC Alumni
•    Business Process Improvement
•    Organizational Change Practitioners
•    ASQ Service Quality Division
•    Change Consulting
•    Balanced Scorecard and Dashboard
•    Scenario, Future & Strategy Group
•    Malcolm Baldrige National Quality Award Examiners
•    Change Management Network
•    SuperGroup Founders
•    Quality Magazine
•    Quality Progress Magazine, ASQ
•    GOAL/QPC | Improving the Way Organizations Run
•    ASQ India (members only)
•    Qimpro
•    Bengaluru (Bangalore) ASQ Members

Anshuman Tiwari’s Honors:

Certifications:
Manager of Quality/Org Excellence, ASQ
Certified Six Sigma Black Belt from QCI, USA
Certified Quality Engineer from QCI and IIT Mumbai
Examiner for IMC Ramkrishna Bajaj National Quality Award
Accredited Quality Auditor for the IQRS (DNV) and IQMM
Certified Quality Auditor from QCI
Facilitator for Quality Improvement (CFQI)
Trainer in Creativity Tools (CTCT)
Trainer from Ahmedabad Textile Industry Research Association (ATIRA)
Lead Assessor for ISO 9001: 2000.

Awards
Best Networked Professional in Quality, Infosys, 2009
Best Enterprise Wide Quality Program at Infosys 2008.
Award for Excellence at Infosys 2007.
Top 5 in IMCI project competition for MBA students.
Won prizes for paper presentation during B.E.
Won awards in dramatics and sports.

Judge at Reliance Six Sigma Summit 2009.
Member of Panel of Judges at QualTech 2006 and 2009.
Member of Panel of Judges for Infosys Awards for Excellence 2007 and 2008.

Anshuman Tiwari’s Contact Settings

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