
Vice President, BPO & ITeS
Greater Detroit Area

Vice President, BPO & ITeS
Greater Detroit Area
Served as a catalyst: as a successful leader, business executive & solution provider complimented by high-caliber general management qualifications and a proven track record in delivering value to client organizations.
For the last 24 years, I have been extensively involved in Strategic Sales (BPO & IT Enabled Services), Business Development, BPO operations and Strategic guidance to different organizations in the Healthcare, BFSI, Government & Defense, Transportation and Retails verticals.
Other highlights of my background that may be of interest to you include:
1. Creative design, problem solving and analytical talents combined with P&L management, structured business skills and technology savvy.
2. Keen instincts to quickly effect change and improvement – with key expertise in visualizing, designing and executing business process re-engineering and relationship marketing programs.
3. Strong leadership talents, “team player” attitude and spirit, and the natural ability to establish consensus among cross-functional lines.
4. Managed the entire sales cycle, with success in targeting, soliciting and winning accounts.
5. Ability to build relationships within and outside an organization. This includes C-level executives of Fortune 500’s, management teams, professional staff and conference audiences.
Business Process Outsourcing, BFSI, Healthcare, Document Imaging & Electronic Content Management, Strategic Consulting, Government & Defense, Retail
(Privately Held; Information Technology and Services industry)
November 2007 — Present (2 years 1 month)
Strategic Consulting, including business plan & sales strategy development. Responsible for Global Business Development, Delivery and Relationship Management in the BPO space in Healthcare, Finance and Accounting Outsourcing, HRO and Content management services.
(Privately Held; 1001-5000 employees; Outsourcing/Offshoring industry)
February 2007 — October 2007 (9 months)
(Privately Held; 1001-5000 employees; Information Technology and Services industry)
June 1998 — February 2007 (8 years 9 months)
Generated new business deals and solutions for the financial vertical BPO
Implemented projects in India, Mexico, China in the areas of healthcare, Accounts Payable, Mortgage Documents, Travel and Expense, Credit Card processing.
(Privately Held; 501-1000 employees; Information Technology and Services industry)
1991 — 1998 (7 years )
Responsible for the sales and marketing of document management solutions
M.B.A. , Business Management , 1981 — 1983
Intermediate , Commerce , 1977 — 1978
10th Grade , 1971 — 1976
BPO Consulting, Program management and Professional Networking, Basketball, Cricket and Dramatics.
Member of PMIGLC
1. PMP Certification from Project Management Institute, USA
2. CDIA+ Certified from CompTIA, USA
3. Senior Project Management course from American Management Association, USA
4. Certificate of Recognition in Leadership in Project Excellence from Entelead Inc., USA
5. 'Best Project Implementation' award from Yale University