Ann Tracy Mueller
Editorial Coordinator at Agri-Pulse Communications
- Gravois Mills, Missouri (Columbia, Missouri Area)
- Writing and Editing
Ann Tracy Mueller's Overview
- Editorial Coordinator at Agri-Pulse Communications
- Speaker/Workshop facilitator/Communicator at Lincoln Buff 2 Communications
- Co-editor, Health Care Communication News at Ragan Communications
- Senior Communications Analyst at COUNTRY ® Financial
- Freelance writer at State Journal-Register
- Front end manager at Giant Foods (later Econofoods/Nash Finch - now closed)
- Western Illinois University
- Heartland Community College
- Carl Sandburg College
Ann Tracy Mueller's Summary
Who is Ann Mueller?
- Lifelong learner
- Regional history and Abraham Lincoln enthusiast
- Speaker/Writers' workshop facilitator
- Social media enthusiast
- Customer service professional
- Corporate communications professional
- Goal: To never stop learning new things and to always share my enthusiasm with others
Specialties: Ann Mueller has spent:
- a lifetime enthralled with how words work together on a page and the way earlier people and events leave an indelible mark on the communities in which we live.
- more than a half-century perfecting the magic that is the written word.
- 40 years building lifelong relationships with customers.
- 14 years learning about insurance and financial services.
- Two-and-a-half years sharing health care social media and marketing pointers.
- Professional expertise: When required, turning words into crystal clear communication. When possible, turning them into something magical. More than a dozen years crafting insurance and financial services communication, two years writing and co-editing for a website for health care communicators.
- Prior experience: Making sure the people who worked with me delivered nothing but the best customer service in a fast-paced retail environment. Turning insurance and financial services and health care jargon into words people could understand.
- Personal interests: Studying, researching, writing and speaking about Illinois history and literature, especially Abraham Lincoln and/or Carl Sandburg - sharing my passion with others at conferences, through my blogs and Twitter account, and in other publications
"Follow your bliss and doors will open where there were no doors before." Joseph Campbell
Ann Tracy Mueller's Experience
Privately Held; 1-10 employees; Online Media industry
December 2013 – Present (11 months) Camdenton, Mo.
- Help with planning and coordinating of events and travel
- Publish articles to the Agri-Pulse website
- Assist with the organization's social media strategy, including Twitter, Facebook and LinkedIn
- Write and edit copy and research topics as needed
- Interviewed more than 50 leaders under the age of 50 in agriculture for two articles in our six-part series, "Packing Political Punch in Rural America"
Lincoln Buff 2 Communications
October 2008 – Present (6 years 1 month) Missouri
I presented "What Communicators Can Learn From Abraham Lincoln" at the Association for Women in Communication National Conference. I love sharing the way we can all learn from Lincoln's life and legacy. I've also created eight unique workshops to motivate writers from wannabes to pros.
I’m a lifelong learner, who strives to learn each day through reading and social media and scholarly events.
Award-winning social media strategist
I love seeing the diverse connections I make through social media and how these mediums benefit us all.
In my "Musings on Route 66" blog I share posts on a variety of topics, seeking to entertain, inspire, mentor and teach. It is essays, inspiration and writing tips neatly wrapped and tied with a bow.
For more than a year, as the country celebrated the Abraham Lincoln Bicentennial, I immersed myself in Lincoln, taking a course on his life and times, visiting historic sites, attending a plethora of Lincoln events and lectures, and creating an APEX Award-winning blog and Twitter campaign.
Though I’m no longer blogging as frequently on Lincoln, I've had opportunities to serve as a historical advisor on a Lincoln film, copy-edit a Lincoln-related book and teach communicators lessons from Lincoln. What a joy to share my enthusiasm!
I’m passionate about the history and literary tradition of my home states, Illinois and Missouri. I achieved my goal of preparing and presenting a paper on a late regional journalist at a scholarly symposium in 2010 and plan to write an journal article on this same reporter. I spread enthusiasm about the Midwest in my "Musings on Route 66" blog.
Co-editor, Health Care Communication News
Privately Held; 51-200 employees; Publishing industry
April 2011 – September 2013 (2 years 6 months) Greater Chicago Area
I co-edited a website for health care communicators and engaged with the audience using social media.
I mined social media and news sites for story ideas, wrote four articles most days, published about 10 per day, and posted to Twitter, Pinterest and LinkedIn. In a little more than two years as @raganhealth, I gathered almost 2,500 Twitter followers and, since its inception, 1,800 Pinterest followers.
I helped to judge award programs and helped produce Ragan's Health Care Social Media Summit at the Mayo Clinic in 2012.
See some of my favorite Health Care Communication News feature articles in my portfolio, "From Ann's Pen" on Pinterest: http://pinterest.com/lincolnbuff2/from-anns-pen/
This position was eliminated.
Senior Communications Analyst
Privately Held; 5001-10,000 employees; Insurance industry
November 1997 – March 2011 (13 years 5 months)
I started as a loss reporting representative for six months, then worked as a customer service representative for nearly a year and a half. What a valuable way to learn about the companies and the products and services COUNTRY offers!
I worked in communications from 1999 until 2011, serving internal clients primarily in the property/casualty area, also assisting the information technology services and life/health areas. I worked on client, employee and agent communication, using both print and internal online media. I worked with a terrific team and enjoyed the challenges my job offers. Mentoring others was one of the most satisfying roles of my job, as I, too, learned from these enthusiastic sponges of new knowledge.
During my time at this organization, I completed independent study coursework to earn six industry designations.
I retired from this position in preparation for relocation to the Lake of the Ozarks in Missouri.
Public Company; 51-200 employees; Newspapers industry
1998 – 2001 (3 years)
I wrote freelance book reviews on books by Illinois authors or related to Illinois history.
This opportunity was truly a blessing in my life. I'll be forever grateful to the late Doug Pokorski, who believed in me and gave me my first great break as a writer when he accepted my review of "The Bootlegger: A Story of Small Town America" by John E. Hallwas (University of Illinois Press).
My blog, "Musings on Route 66," was included on the newspaper's website for a while, as well.
Front end manager
Giant Foods (later Econofoods/Nash Finch - now closed)
1973 – 1997 (24 years)
I started working as a cashier when I was 16, thinking I'd move on when I went to college. I returned during the summers, then again after my sophomore year of college. I ended up staying almost 30 years, and moving through positions of increasing responsibilty.
For about the last ten years there, I managed all front end service, supervising cashiers, sackers and courtesy counter. I also served as bookkeeper, handled accounts receivables, employee benefits enrollment, workers compensation and liability insurance.
I left this job to relocate to the Bloomington/Normal, Illinois area.
To see how much this job, my coworkers and customers meant to me, read my letter to the editor upon learning in July 2008 that the store was closing:
Ann Tracy Mueller's Skills & Expertise
- Public Speaking
- Customer Service
- Consulting about Abraham Lincoln's life and legacy
- Social Media
- Health care communications
- Health Care Marketing
- Corporate Communications
- Internal Communications
- Social Networking
- Customer Relations
- Public Relations
- Media Relations
- Strategic Communications
- Marketing Communications
- Health Communication
- Press Releases
- Copy Editing
- New Media
- Web Content
- Content Development
- Personal Development
- Digital Media
- Speech Writing
- Content Strategy
- Digital Marketing
- Communications Planning
- Social Media Marketing
- AP Style
- Content Management
- Creative Writing
- Feature Articles
- News Writing
- Crisis Communications
- Email Marketing
Ann Tracy Mueller's Education
BOG BA, Board of Governors program
1991 – 1994
Strong concentration in non-fiction writing.
I finished my degree twenty-four years, two kids and one grandchild after first going off to college. Waiting that long for something makes the accomplishment ever more special. I could not have done it without the flexibility of WIU's Board of Governors (now Board of Trustees) BA program. The independent study and extension classes, along with a few at my local junior college, made going to school while working full-time a manageable feat.
Activities and Societies: Phi Kappa Phi honor society
Heartland Community College
2008 – 2008
I took a course called "The Life and Times of Abraham Lincoln" to learn more about Lincoln before the bicentennial of his birth.
Carl Sandburg College
1970 – 1992
I attended intermittently when time allowed, in anticipation of working toward completing my bachelors, which I did in 1994.
Activities and Societies: Phi Theta Kappa honor society
1970 – 1972
Among my coursework were a number of upper division English courses I was eligible to take as an underclassman after testing out of freshman composition.
Ann Tracy Mueller's Additional Information
- Social media: I love seeing how similar social networking is to good old-fashioned neighboring. - Non-fiction writing, regional history and literature, especially related to Lincoln, Illinois and Missouri - Special interest in the life and work of Carl Sandburg, the rich history of Galesburg, Ill. and Knox College and the Lincoln connection to both. - Walking, swimming, paddleboating, biking, boating
- Groups and Associations:
Member: Association for Women in Communication, Stearman Restorer's Association, American Legion Auxiliary, VFW Auxiliary Former member: Toastmasters International, many Lincoln-related and historical organizations
- Honors and Awards:
- APEX Award for Publication Excellence - 2010
- Master Communicator Awards - Achievement, Merit & Excellence
- Area Club President Award, Toastmasters International - 2004-2005
- ABCD (Above and Beyond the Call of Duty) Award, Sunrise Speakers Toastmasters - 2002
- First place - Sandburg Days Trivia contest - 1998 & 1999
- Tall tales contest winner - Sunrise Speakers - 2002
- Competent Toastmaster
- Competent Leader
- Advanced Toastmaster - Bronze
- Advanced Toastmaster - Silver
As president lead club to highest designation, President's Distinguished
- Associate in Insurance Services (AIS)
- Associate in Personal Insurance (API)
- Associate, Customer Service (ACS)
- Associate in Underwriting (AU)
- Program in General Insurance (INS)
- Associate in Claims (AIC)
- Casualty/Fire Provider License - Illinois - 1998-2012 (Licensed 10 states - 1998-2000)
- Property License - Missouri - 2012-2014
Ann Tracy Mueller's Organizations
Ernest Kay Gerhardt Memorial Auxiliary 5923 - VFWJunior Vice-President
- November 2013 to Present
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