Ann Borgers

Current

English Teacher at N/A (Self-employed)

Past

Customer Service at HSBC
Customer Service at CNA Surety
Customer Service at CCC Information Services

Customer Service at The Credit Store
Waitress at The Pocket Lounge
Lead Customer Service Representative at Citibank SD N.A.

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Education

Nettleton Junior College
Washington Senior High

Recommended

1 person has recommended Ann

Connections

500+ connections

Industry

Professional Training & Coaching

Websites

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Ann Borgers’s Summary

At the moment I teach English as a Second Language in Italy and have six years experience in such a position. I also have 12 years experience as a customer service representative in a credit card/banking call center environment and also waitressed in a pool hall for six years. So one could say I have a somewhat diverse work experience.

I am open to job offers, preferably within Canada or the United States, but would not exclude positions with the European Union. I have dual citizenship, United States citizenship and also Italian, so I do not need sponsorship within the EU or the United States. My ultimate career choice would be combining my customer service experience with my passion for travel.

Languages:
English - Native Speaker
Italian - Fluent

Ann Borgers’s Specialties:

M.I.S., supervision, customer service, training. waitressing and travel enthusiast.

Ann Borgers’s Experience

English Teacher
N/A (Self-employed)

(Self-Employed; Myself Only; Higher Education industry)

February 2003 — Present (6 years 11 months)

Teach English as a second language
Customer Service

HSBC

(Public Company; HBC; Financial Services industry)

September 2005 — November 2005 (3 months)

Answer cardholder's questions in regards to their credit card account.
Customer Service

CNA Surety

(Public Company; 201-500 employees; Insurance industry)

March 2001 — April 2002 (1 year 2 months)

Assist insurance agents obtain bonds for their customers.
Customer Service

CCC Information Services

(Insurance industry)

November 1999 — April 2002 (2 years 6 months)

Answer insured's questions about their insurance policies, take car accident reports and forward on to an adjuster.
Customer Service

The Credit Store

(Privately Held; 201-500 employees; Banking industry)

August 1997 — July 2000 (3 years )

Answer credt card holder's questions in regards to their credit card accounts via phone, fax or letter. Process the M.I.S. for the department of approximately 25 representatives.
Waitress

The Pocket Lounge

(Privately Held; 11-50 employees; Food & Beverages industry)

August 1993 — August 1999 (6 years 1 month)

Served food and beverages.
Lead Customer Service Representative

Citibank SD N.A.

(Banking industry)

June 1990 — July 1997 (7 years 2 months)

Answer credit cardholder's questions in regards to their credit card account.
Process the M.I.S. for the team of approximately 22 representatives.
Train new representatives and answer any questions they may have.

Additional Information

Ann Borgers’s Websites:

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Ann Borgers’s Interests:

Camping, Management Training, Traveling, Reading novels, Digital photography, gourmet cooking

Ann Borgers’s Groups:

OpenNetworker.com
NetworkingPros
Apple Professionals
TopLinked.com (Open Networkers)
Friends of / Amis du Canada
MacUser
Job & Career Network
Mac Users
Italiani nel mondo
InvitesWelcome.com (Open Networkers)
Canada NetWork
Connect to the World
LION500.com (Open Networkers)
Immigration Canada
OPEN NETWORKERS!
Canada Recruitment
PROFESSIONALS WINNING ACROSS BORDERS ▪ PWAB ▪ International & Diverse Network of 160+ Countries
Expand my Network
LOVE OPEN NETWORKING
Connect to Europe
"Count Me In" The Official Group
ACE (Alliance Connecting Everyone)
Job Openings, Job Leads and Job Connections!
Canadian Open Networkers (Canada)
Canada Jobs
Expat Web
Orange Tree Open Networkers
Connect to the USA
Connect to Canada
Connect to Italy
Orange Tree USA