Leadership Coach, Motivator, Positivist
Greater Omaha Area
Leadership Coach, Motivator, Positivist
Greater Omaha Area
I started my own leadership enrichment and personal development company to assist professionals who want more from themselves but could use the support, encouragement, and that little push that may not come from immediate managers or supervisors. My belief is if you want to get what you have never had, you must do what you have never done. I think Muhammad Ali said it best: "He who is not courageous enough to take risks will accomplish nothing in life."
I have excellent interpersonal, mentoring, coaching and team building skills and I lead with heart, energy, and positivity. My top 5 Strengths Themes are: Relator, Achiever, Strategic, Positivity and Developer (which fits nicely with my MBTI evaluation of ENTJ). I am a positively driven individual who naturally coaches, develops, supports, plans and executes - be it for myself or my clients!
My leadership and management experience has chiefly been within global customer service industries (including HR outsourcing, finance, banking, government, internet and academia), with responsibility to call center operations, quality and training, HR and recruiting, staff development, employee retention, P&L, and site management.
I have over 15 years of project/program management, call center transformation, and operations management experience. I have led call center implementation projects ranging from $60,000 with a project team of 10 to large client programs over $23 million with project teams of 75 or more.
PMP certification (2002)
Career Coach certification (CoachU and ASTD)
Six Sigma Green Belt certification (2003)