Design and facilitate unique, value-rich customer experience and aligned brand organisation
Peterborough, United Kingdom
- Current
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- COO at Stepping Stones
- Past
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- Professor of Integrated Marketing at Centre for Integrated Marketing
- Head of Marketing at Green Homes Concierge/Ten UK
- Visiting Professor at Mudra Institute of Communications, Ahmedabad (MICA)
- Education
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- Oxford University
- Milton Senior
- Recommended
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16 people have recommended Angus - Connections
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381
connections
- Industry
- Marketing and Advertising
Angus Jenkinson’s Summary
I work with clients on the interaction between the brand/brand-aligned organisation and unique customer experience, i.e. converting the DNA of the brand/organisation into meaningful and emotionally expressive experiences and communications for customers, which in turn build the brand.
After a series of senior sales, marketing and chief executive roles in three European and world leading businesses, I transferred to consultancy and agency experience. Since then, I have worked with dozens of major brands across a wide range of assignments. I have a solid all-round background in CRM, integrated channel-neutral communications planning, channel optimisation, customer research, and organisation management.
I work practically with clients and colleagues using people-friendly proven processes and tools that clarify the brand/organisation's unique edge and translate this into integrated, brand-true, value-rich and emotionally expressive experiences and communications for customers. Each assignment blends research, facilitation, design and implementation support as appropriate.
Angus Jenkinson’s Specialties:
Brand; customer experience expressing the unique DNA at the brand/organisation; category of one performance; all round, integrated, hands-on capabilities.
Angus Jenkinson’s Experience
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COO
Stepping Stones
(Marketing and Advertising industry)
April 1991 — Present (18 years 8 months)
A consulting agency working with clients to develop brand identity and unique customer experience. We have worked with many of the world's leading brands, companies and NGOs over the years, and would love to work with you.
Further information at: http://www.stepping-stones.org -
Professor of Integrated Marketing
Centre for Integrated Marketing
(Research industry)
July 2001 — January 2009 (7 years 7 months)
The centre is in the vanguard of research and dissemination in best practice marketing, and in particular integrated marketing. Our brief is exclusively to focus on developing practical new knowledge and insights on marketing technique and to disseminate this to senior and mid tier executives. It is credited with a number of conceptual and practical innovations that have achieved widespread adoption.
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Head of Marketing
Green Homes Concierge/Ten UK
(Environmental Services industry)
June 2007 — December 2008 (1 year 7 months)
Green Homes Concierge is a service operation funded by the London Development Agency and Mayor of London and operated by Ten UK. It helps London homeowners make their homes greener and is a world pioneering services. The concept has now been expanded into a national G10 service operation that makes more use of online and broad distribution capability
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Visiting Professor
Mudra Institute of Communications, Ahmedabad (MICA)
(Marketing and Advertising industry)
2004 — 2007 (3 years )
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Global Knowledge Manager
OgilvyOne Worldwide
(Marketing and Advertising industry)
1992 — 2001 (9 years )
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MD/Deputy Chair
The Computing Group
(Privately Held; 201-500 employees; Marketing and Advertising industry)
1986 — 1991 (5 years )
Converted small loss-making computing team into category leader in information services for marketing (database marketing and CRM) and IBM’s #1 business partner in the category within 2 years, heading direct marketing industry growth rates (at a time of high growth) for five years while achieving 25% per annum productivity improvements. Innovations in strategy, technology, pricing and account management defined new industry practices. Absorbed two financially troubled Group acquisitions, subsequently exceeding profits of parent.
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CEO, The Computing Group
WWAV Rapp Collins Group
(Marketing and Advertising industry)
1986 — 1991 (5 years )
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CEO
Identex
(Privately Held; Marketing and Advertising industry)
July 1986 — March 1991 (4 years 9 months)
Identex was formerly called The Computing Group. I led this company to European market leadership in database marketing and CRM services and software.
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Director
JBA International plc
(Privately Held; 201-500 employees; Computer Software industry)
1983 — 1986 (3 years )
Category market leader in integrated software business solutions, with over twice the market share of the #2.
Responsible for national marketing. Set up a major new division, which contributed over 50% of revenue and profits. Expertise in manufacturing, finance, retail and distribution systems; project management and IT implementation -
Sales person
IBM
(Public Company; 10,001 or more employees; Information Technology and Services industry)
1979 — 1983 (4 years )
Successful career in IBM General Systems Division. Expert across many industries
Angus Jenkinson’s Education
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Oxford University
MA , English Literature , September 1969 — July 1972
St Catherine's College
- Activities and Societies:
- Chess, Bridge, Table Tennis, Rowing, Debate, Fun
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Milton Senior
1963 — 1966
Additional Information
Angus Jenkinson’s Interests:
Fine Art Photography, anthroposophy, creative writing, wholeness, self-development, people.
Angus Jenkinson’s Groups:
Royal Photographic Society, Association for Social Development, Anthroposophical Society, RSA, CIM, IDM
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eOffice -
Photography Industry Professionals -
Green -
The Institute of Direct Marketing (IDM) -
CIM MMG
Angus Jenkinson’s Honors:
FCIM, FIDM, FRSA, ARPS, FMS
Prof of Integrated Marketing.
Author of Valuing Your Customers and From Stress to Serenity, Gaining Strength in the Trials of Life (www.fromStresstoSerenity.com).
A number of photography prizes.
Angus Jenkinson’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- expertise requests
- business deals
- reference requests
- getting back in touch
