
Creative Services Manager
Greater Atlanta Area

Creative Services Manager
Greater Atlanta Area
Creative manager with experience managing the entire design process from concept to production while maintaining timelines, budgets and relationships with all resources.
(Privately Held; 11-50 employees; Marketing and Advertising industry)
May 2008 — Present (4 months)
- Manages large scale projects with the account and design teams.
- Establishes pricing by staying in touch with industry pricing, reviewing the firm's historical pricing, and gathering input from all invested internal parties.
- Monitors that Account Manager is catching scope creep and securing of additional approval.
- Ensures that all essential information is present before allowing commencement of work.
- Fleshes out key deadlines with deadlines for each foreseeable step.
- Secures necessary and appropriate approvals of Account Managers and Creative Director.
- Monitors quality of all projects.
- Meets with Designers to review progress and anticipate workflow issues.
- Researches, negotiates, secures, and monitors all outside resources.
- Compares client-related vendor invoices to issued purchase orders and negotiates differences.
- Approved client-related vendor invoicing before routing to CFO.
- Manages the archiving of all projects.
(Design industry)
April 2005 — May 2008 (3 years 2 months)
- Design and project management for marketing, branding and sales campaigns
- Advise on marketing and sales strategy
- Print production management
- Photo shoot production, styling and art direction
- Workflow management
- Proposal and estimate writing
(Partnership; 1-10 employees; Design industry)
April 2004 — October 2007 (3 years 7 months)
- Set up overall business infrastructure for ordering, tracking and product delivery
- Accountable for sales, customer service and resolving online ordering and shipping issues
- Analyze effectiveness and ROI for marketing campaigns
- Track behavior of target markets
- Established competitive pricing structures based on national markets
- Developed vendor relationships, negotiated contracts and set up referral programs
- Troubleshoot website for ease of use while improving our competitive online presence
- Researched relevant content for online newsletter and email marketing campaigns
- Managed quarterly and yearly budgets
- Built brand through media buying, sponsorships and public relations
- Coordinated product photo shoots and trade shows
- Designed new products and fulfilled custom design orders
- Produced large promotional bridal events and small informative meetings for vendors
(Educational Institution; 11-50 employees; Design industry)
January 2005 — September 2007 (2 years 9 months)
- Developed the class content for Professional Practices - The Business of Graphic Design
- Directed retail packaging projects from concept to execution for up to 25 senior level students each quarter
- Introduced print production and quoting, paper specifications, proposal writing and contracts
- Arranged visits with printers, paper representatives, packaging experts and copyright lawyers
- Assisted with interview preparation and career exploration
- Panelist for end of quarter critiques
(Partnership; 1-10 employees; Design industry)
April 2001 — March 2005 (4 years)
- Designed marketing and sales campaigns for Fortune 500 companies
- Managed the entire design process from concept to production for multiple accounts
- Supervised external interactive agencies to create presentations, email campaigns and website updates
- Maintained client interaction throughout project time line
- Organized and art directed large photo shoots and illustration projects
- Increased work flow efficiency by creating processes for designers and account executives
- Technical liaison and purchasing agent for all computer equipment, printers and software
- Implemented an office backup system for current jobs and archives
- Started an internship program
(Public Company; 10,001 or more employees; TWX; Broadcast Media industry)
June 2000 — April 2001 (11 months)
- Designed on-air graphics for international programming
- Developed graphics for shows, commercial spots and breaking news on immediate deadlines
- Trained in Avid, Flash, HTML and Adobe After Effects
(Privately Held; 1-10 employees; Design industry)
June 1999 — August 1999 (3 months)
- Designed branding for non-profit companies
- Assisted senior designers in production, paper specifications and press checks
- Provided research and prepared presentations for client meetings
(Educational Institution; 1001-5000 employees; Higher Education industry)
May 1997 — August 1998 (1 year 4 months)
- The Glomerata is the Auburn University yearbook and second largest yearbook in the country
- Managed and trained a staff of 13 volunteer photographers
- Maintained all photography equipment
- Produced large photo shoots on and off campus
- Obtained press passes for on-field sports photography
- Kept inventory of all film and darkroom supplies
Bachelor of Fine Arts, Summa Cum Laude, Graphic Design, 1998 — 2000
Psychology, Marketing, Photography 1995 — 1997
consumer behavior, color theory, landscape architecture, architecture, fine art, lowbrow art, art history, photography, printmaking, slow food, health related topics, politics
HOW MAGAZINE'S OUTSTANDING ACHIEVEMENT AWARD
- Georgia-Pacific's Foodservice Wiper Sales Kit, 2002
ARTIST IN RESIDENCE WITH DAVID CARSON, Summer 2000
Atlantic Center for the Arts, New Smyrna Beach, Florida
- Internationally chosen by master artist, David Carson
- Worked with all the associate designers, writers and musicians to create an interactive community gallery opening to showcase how the three disciplines can interact
PAPER DOLLS DESIGN, publicity 2006-2007
- the company and its products have been featured in Inside Weddings, Atlanta Magazine, Brides Atlanta Magazine, Jezebel Magazine and The Atlantan