Angela MacAusland

PROFILE
With over 20 years varied business experience gained in a variety of fields from IT, training and development to recruitment and general office management. Practical experience of working for large multi-national organisations as well as small, professional services consultancies and local businesses.

A self-motivated individual who sets the standards for others. A natural leader who is creative, highly organised and people orientated. Consistently demonstrates ambition, focus, inspiration and determination.

Angela MacAusland’s Specialties:

academic, administrative support, advertising, brand management, coaching, contract management, customer relations, customer service, documentation, fundraising, help desk support, inventory management, market analysis, marketing, mentoring, microsoft office, presentation skills, press releases, project management, proofing, recruiting, reports, sales, secretarial, staff training, training materials, training programs, web site production, website management

Angela MacAusland’s Experience

UK Business Development Manager

HBIM

(Hospitality industry)

March 2009 — Present (10 months)

HBIM is a unique grouping of qualified and experienced hotel, restaurant and hospitality professionals with proven track records in the management of corporate and independent hospitality businesses, including as owner-managers of £million+ properties.

My role is to assist with the Marketing of HBIM and to deal with all new business enquiries as well as offering admin and PA support to Peter Nannestad (MD) and his team of business coaches.
South West Regional Administrator

The Chartered Institute of Marketing

(Educational Institution; Marketing and Advertising industry)

September 2008 — Present (1 year 4 months)

I report directly to the Regional Director for the Chartered Institute of Marketing and am the main point of contact in the region for all admin and events queries.

I not only support the Regional Director I work closely with around 30 of the regional ambassadors and branch chairs, with admin support, event assistance and a myriad of other tasks.

I also organise all the regional board meetings and events.
Self Employed
AM PM PA (Sole Proprietorship)

(Sole Proprietorship; Executive Office industry)

June 2008 — Present (1 year 7 months)

Specifically aimed at small businesses, entrepreneurs or busy business men and women, the luxury of having your own Personal Assistant without any of the hassle normally associated with employing staff.

AMPMPA is the trading name of the 'PA for a Day' service and is only open to people living in or around the Bath area.
Course Administrator

Jeremy Humphries.com

(Broadcast Media industry)

June 2008 — Present (1 year 7 months)

As part of my PA for a Day service I work as PA and Training Course Administrator for Jeremy Humphries.

Jeremy is often out of the office filming or teaching so I am the first point of contact for most people phoning or emailing.

I also offer training advice and marketing and website support to Jeremy and his team of trainers.
Course Facilitator

Bath Spa Dentistry Training

(Medical Practice industry)

May 2008 — Present (1 year 8 months)

Management of all the Bath Spa Dentistry Training Programmes in Implant Dentistry.

Organising course bookings, payments, administration, accomodation, guest speakers, equipment, delegates, accreditation etc,
Practice Manager

Bath Spa Dentistry

(Medical Practice industry)

September 2006 — May 2008 (1 year 9 months)

A natural confident smile is one of the most attractive features anyone can possess. Sadly poor teeth and gums can not only affect your health, but also your appearance, self-confidence and quality of life. Dr McNultys' skill, know-how and extensive experience in implant dentistry, cosmetic dentistry and the treatment of complex restorative cases has earned him an outstanding reputation for excellence.

Caring, stylish and contemporary, Bath Spa Dentistry strives to provide our patients with the very best in technology and cosmetic techniques.

Based in Bath for the last 15 years and now in our new state of the art building the practice can provide up to date treatments and services in a relaxed and caring environment coupled with the latest in entertainment technology.
Office Manager

Rodgers Executive Search, Bath

(Executive Office industry)

February 2005 — September 2006 (1 year 8 months)

My role was to lead a small team of trainee consultants and researchers to provide PA and office support to the team of fee earners and MD. As this was a small company, most of the day to day duties were based around the smooth running of the company and ensuring all facilities and services are provided to the directors and consultants. Was also heavily involved in setting up industry specific training courses and was temporarily working as a Franchise Co-ordinator for the business.
Training Manager

Hallmark Cards UK, Bath

(Retail industry)

August 1990 — December 2001 (11 years 5 months)

Hallmark Cards is the largest Greeting Card company in the world.

Made significant cost savings during the relocation and centralisation of Hallmark Cards to Yorkshire as a result of procedures and methods, which I conceptualised and project managed.

Responsible for planning and overseeing an IT system migration, testing and training 550 new users

Management of external training providers
'Mentoring' 40 part-time trainers and 4 Team Leaders (Super Users)

Implementation of Super User Programme in UK and Internationally

Soft skills training, e.g. Coaching and Presentation Skills & Train the Trainer.
Checkout Supervisor (Part time student)

Sainsburys Supermarkets Ltd

(Public Company; 10,001 or more employees; Retail industry)

1983 — 1986 (3 years )