Lead Technical Editor with 8.5 Years of experience in the IT industry
India
- Current
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- Lead Technical Editor at Fiserv India Pvt Limited
- Past
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- Module Lead at CSC India Pvt Limited
- Technical Writer at Infogain India (P) Ltd
- Sales Administrator at Veritas Software Solutions
- Technical Writer at Herosoft
- Sr Officer - Content Management at Times Internet Limted
- Education
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- Symbiosis Centre of Distance Learning (SCDL), Pune, India
- DDU Gorakhpur University, Gorakhpur, (UP), India
- South Delhi Polytechnic for Women, New Delhi, India
- Little Flower School
- Carmel Girls Inter College
- Recommended
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11 people have recommended Aneesha - Connections
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- Industry
- Information Technology and Services
- Websites
Aneesha Myles Shewani’s Summary
Aneesha Myles Shewani’s Specialties:
Tools: Flare 3.0, RoboHelp X5, FrameMaker 7.2 (with basic understanding of Structured FrameMaker), Captivate, Snag It 7.0, HTML, MS Visio, MS Office, Visual Source Safe and SourceOffsite
Other Skills: Team leadership, proofreading and editing skills, style sheet and template designing, reviewing and mentoring, estimation and scheduling, process implementation, client interaction and competency development
Aneesha Myles Shewani’s Experience
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Lead Technical Editor
Fiserv India Pvt Limited
(Public Company; 10,001 or more employees; FISV; Information Technology and Services industry)
July 2007 — Present (2 years 1 month)
Planning for documentation workflow/content design and flow using templates and story boards; Mentoring/training Jr Technical Writers and Instructional Designers; Review of technical writing assignments/ID reviews of courses developed; Ensure adherence to styles, standards, and guidelines; Coordinate with Project Stakeholders and Subject Matter Experts to ensure schedule adherence of the deliverables; Ensure successful delivery of projects adhering to cost, quality and schedule; Create proposals, pilots, and estimation; Create reports/presentations and manage status of team members; Handle recruitment and allocation of resources in the Tech Pub CoE; Suggest and plan new initiatives for business development and growth of the Tech Pub CoE; Also responible for independently creating and managing technical documentation such as User Guides, Release Notes, Installation Guides for Electronic Funds Transfer related project within Payments and Industry Products Business Unit
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Module Lead
CSC India Pvt Limited
(Public Company; 10,001 or more employees; CSC; Information Technology and Services industry)
April 2004 — July 2007 (3 years 4 months)
As a Sr. Technical Writer in Module Lead role in the P&C division of CSC’s Financial Services Group (FSG), handled technical writing, software quality assurance, and process implementation for RISKMASTER and its suite of products for the American self-insurance domain.
Was solely responsible for handling documentation for two other products – Advanced Claims and PABBLO – that are now midrange insurance products for the US market. Single-handedly created online help and training workbooks for RISKMASTER’s Business Intelligence and EDI tools. -
Technical Writer
Infogain India (P) Ltd
(Privately Held; 1001-5000 employees; Information Technology and Services industry)
April 2003 — April 2004 (1 year 1 month)
Responsibilities included creating User Manuals, Application Support documents and Deployment Manuals, Test Plans and Test Cases, working on Process Documentation. Finalizing templates and maintaining Infogain’s comprehensive repository of Software Development Life Cycle and Project Management processes for all projects and departments. Web content development, design and site enhancement proposals for the corporate website, internal sales portal and knowledge management portal. Writing case studies and quality assurance proposals and documents.
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Sales Administrator
Veritas Software Solutions
(Public Company; 1001-5000 employees; Information Technology and Services industry)
September 2002 — March 2003 (7 months)
Commercial and Technical Documentation: Pre-sales documentation, including visual documentation, presentations and technical and commercial proposals to facilitate sales related activities.
Process Implementation: Suggested improvement and standardization of templates and guidelines to provide uniformity and quality to documentation prepared for various Veritas products.
Analysis and Research: Sales analysis and reporting, budgeting, maintenance of regional sales activity reports at all-India sales level; Web based research for marketing and business development related queries and maintenance of an effective and up-to-date database of required sales and product information. -
Technical Writer
Herosoft
(Information Technology and Services industry)
May 2001 — September 2002 (1 year 5 months)
Content Developer: Herosoft was developing ERP based add-on software and targeting clientele in the automobile and manufacturing domain in US. Was involved in technical documentation for the new software and in managing content for the Hero Group company websites.
Technical Writing: Design documents and user manuals for add-on software.
Competency and Process Development: Responsible for finalizing templates and standards before initiating technical writing assignments.
Web Content Management: Worked closely with a team of web-designers to develop websites and customize content, for Herosoft group websites.
Business Proposal Writing: Information mapping and content compilation; Writing and editing of collaterals, white papers and case studies. Assisted the business development team in responding to bid documents, requests for proposals (RFP) and information.
Client Interaction: Interacted with SAP implementation team at Munjal Showa to understand the ERP workflow. -
Sr Officer - Content Management
Times Internet Limted
(Privately Held; 501-1000 employees; Information Technology and Services industry)
June 2000 — May 2001 (1 year)
Content development and management for Spirituality Community on Indiatimes portal.
Responsibilities included:
Portal Content Management: Content development, e-CRM, client liaison, editing, database management; Assisting in conceptualizing, planning and co-ordination of overall site management; Sustained new idea generation, creative and alliances for furthering eCommunity-based development. Was instrumental in conceptualizing and creating sections like e-version of The Speaking Tree, God and I, and Inspirations. Coordinated with experts to contribute on a timely basis for the Ask the Expert section.
Aneesha Myles Shewani’s Education
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Symbiosis Centre of Distance Learning (SCDL), Pune, India
cPGDBA , Marketing , 2004 — 2006
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DDU Gorakhpur University, Gorakhpur, (UP), India
Post Graduate , Modern World History , 1999 — 2001
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South Delhi Polytechnic for Women, New Delhi, India
Diploma , Advertising, Public Relations and Business Studies , 1998 — 1999
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Little Flower School
High School , 1989 — 1993
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Carmel Girls Inter College
Additional Information
Aneesha Myles Shewani’s Websites:
Aneesha Myles Shewani’s Interests:
reading, writing, editing, sight-seeing
Aneesha Myles Shewani’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- job inquiries
- expertise requests
- reference requests
- getting back in touch
