
geek. agitator. global services product manager at ibm.
Greater New York City Area

geek. agitator. global services product manager at ibm.
Greater New York City Area
3 more...
I have 10+ years of professional experience in tech--from support call-centers and systems administration to teaching to consulting to product development and management.
I'm a fan of community-building and participation, and frequently organize grassroots efforts to breath some life into the huge organization I work for--from blogging and podcasting to informal networking events and parties.
I'm restless, a little academic, love to be challenged, love to find ways to make processes simpler and better, love to connect people more closely to the work they do and its impacts.
Portfolio management, services development, biz dev, product management, product marketing, project management, teaching/training, vendor management, network architecture (data center, optical, wan, campus), data/storage network convergence, social media use (as opposed to pontification)
(Public Company; IBM; Information Technology and Services industry)
January 2008 — Present (2 years )
Global Services Product Manager for Integrated Communications service line.
Go-to guy for social media / web2 usage.
Projects:
- Develop a reference architecture for next gen data center networking
- Help create, lead, run a global "center of excellence" on data center networks
- Contribute to POVs & whitepapers
- Client briefings on dynamic data center networking (cloud, workload mobility, etc)
- Lead network marketing & competitive intel team for cloud strat group
- Develop knowledge base, practice, and service offerings for designing & delivering networks for cloud, etc.
- Develop Fibre Channel over Ethernet (FCoE) service offering
- Develop global delivery / strategic sourcing capability for biz unit that can utilize any mix of on/off/near-shore sourcing
- Develop core network infrastructure service offerings (LAN, WAN, Data Center, and Metro/Regional Optical)
- Manage or own subset of vendor relationships for above
- Develop sales materials, pricing tools, standard services contracts, etc., for above
- Develop technical intellectual capital, education, etc., for above
- Develop method to represent and standardize service decomposition into an API for building services based solutions and integrating partner offerings
business, management, tech services business, innovation, data center tech, cloud, networks, coding, infosec, infrastructure management, neuroscience, cognition, linguistics, interface design, data visualization, branding, info analytics, social software, philosophy, language, travel, tagging/taxonomies