Andy Pattinson (ap.linkedin@googlemail.com)

Current
Past
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500+ connections
Industry
Internet

Andy Pattinson (ap.linkedin@googlemail.com)’s Summary

A commercially focused senior manager, with experience running IT departments and large projects, to US$20m across 100+ countries, with projects completed at a number of high profile businesses, AVIS, John Lewis Partnership, ASOS.com, buy.com, TheTrainline.com & RedBalloon.com.au

Key achievements: Delivery and turnaround of a global change programme for AVIS, on time and significantly under budget. The redevelopment of ASOS.com and all backend systems, delivering high % revenue and profit growth. Core involvement in the creation and launch of JohnLewis.com.

Andy Pattinson (ap.linkedin@googlemail.com)’s Specialties:

IT departmental & budget management.
Interim or permanent programme / project management
Change management
International projects
Business stakeholder management
Business intelligence & reporting
Multi-channel and ecommerce systems
Client management & contract negotiation
Content management systems
Retail systems and processes
ERP implementations
PCI compliance
Disaster recovery
Legacy systems
Development and change management


Andy Pattinson (ap.linkedin@googlemail.com)’s Experience

  • Group Head of IT

    RedBalloon.com.au

    (Privately Held; Marketing and Advertising industry)

    March 2009Present (5 months)

    Responsible for all aspects of IT provision, including development of an innovative business and IT strategy, project portfolio, departmental and financial management.

    Servicing internal and external clients through experienced consultation and management of IT resources.

    Development of a professional and motivated IT organisation in alignment with company values. Mentoring and developing the IT resources.

    Driving innovation and efficiency through applied experience, research and industry partnerships.

    Accountable for systems integrity, risk management and critical business operation.

    Ensuring optimal systems performance by applying best practice principles and enforcing adherence.

    Championing effective IT change management strategies.

    Defining and managing vendor transition and engagement practices.

  • Managing Director

    Pattinson Ltd

    (Management Consulting industry)

    August 2004June 2009 (4 years 11 months)

    Providing IT consulting services to a broad range of industries in both the Pulic and Private sector, including:

    Banking, Retail, Online Retail, Business Intelligence, Car Rental, Local and National Government, Events Management.

    Clients included UBS, Avis Europe & TheTrainline.com.

  • Consultant (c)

    The Trainline.com

    (Privately Held; Internet industry)

    September 2008December 2008 (4 months)

    Contract working with the new CEO to help establish an IT roadmap to company IPO, focusing on IT governance people planning and organisational redesign.

    Assisted with recruitment of a CIO and a Director of Corporate Governance.

  • Programme Manager (c)

    Avis Europe Plc

    (Public Company; Leisure, Travel & Tourism industry)

    March 2007September 2008 (1 year 7 months)

    Delivered on time and under budget a $20m, 119 country, 18th month mainframe change program

    A business facing PM role with full responsibility for a large scale legacy change programme, impacting the entire organization across EMEA.

    Providing leadership and direction to the project team with full P&L responsibility for the programme, my team delivered this programme on time and significantly under budget.

    This role required extensive global travel to ensure delivery from all impacted countries and close collaboration with development teams based in India and the U.S.

    A member of the IT management committee, reporting to the group CIO, working closely with all business units, global country IT managers and Avis Budget Group in the U.S.

    Additionally delivered a core functionality enhancement project with the group operations director, enabling a significant positive change to group profits.

  • Consultant (c)

    Summit Media

    (Privately Held; 51-200 employees; Internet industry)

    November 2006March 2007 (5 months)

    Short term contract to run business planning, eCommerce scalability projects and redevelop the business model.

    Working with the Managing Director to plan and implement a significant program of change to all corporate processes and systems.

    Programme manager for new client business and development of a service delivery function, for improved client support.

    Initiated system migration project from PHP to .net, including system architecture and team building.

    Clients included Microsoft, play.com, Comet, 3 Mobile and Panasonic

  • Head of IT

    ASOS.com

    (Public Company; ASC; Internet industry)

    December 2004November 2006 (2 years)

    Responsible for all aspects of IT provision, including aligning business and IT strategy, project portfolio, departmental and financial management, £2.5m per annum / 12 direct reports.

    Significantly contributed to company growth from a turnover of £17m to £45m in 18 months by creating an extensive programme of change to replace all legacy systems.

    Delivery including: Fully transactional bespoke .net website. Content / Pricing management suite. CRM / Fraud management tools. Warehouse management system / Outsourcing of logistics function. Finance Package Integration. Business intelligence tools and reporting.

    Played a key role in successfully managing ASOS.com through the Buncefield Oil Disaster in Dec 05 where the logistics operation was significantly damaged in the explosion.

  • Consultant (c)

    Avis Europe Plc

    (Public Company; 10,001 or more employees; AVE.L; Leisure, Travel & Tourism industry)

    August 2004December 2004 (5 months)

    Project managing the operational transition to production of this large scale £45m Peoplesoft implementation and subsequent project close. Reporting to the group CIO.

  • Technomad

    Travelling

    (Leisure, Travel & Tourism industry)

    September 2003July 2004 (11 months)

    Short career break taking the opportunity to travel to, and experience Australia.

  • Senior Project Manager JohnLewis.com

    John Lewis Partnership

    (Partnership; 5001-10,000 employees; Internet industry)

    August 2001September 2003 (2 years 2 months)

    Project management working on development of JohnLewis.com from creation of the site through to integration with numerous third party suppliers.

  • Project / Operations Manager

    buy.com

    (Privately Held; 51-200 employees; Internet industry)

    January 2000September 2003 (3 years 9 months)

    Initially IT Operations Manager based in California as part of the team setting up the UK division of buy.com

    Successfully managed numerous projects and developed the IT Operations and Implementation functions for the UK site.

    buy.com UK was aquired by the John Lewis Partnership in August 2001.

  • Infrastructure Support

    Whittard of Chelsea Ltd

    (Public Company; 51-200 employees; Food & Beverages industry)

    August 1999February 2000 (7 months)

    1st & 2nd line support role and infrastructure management

  • Desktop Support

    Experian

    (Public Company; 5001-10,000 employees; Marketing and Advertising industry)

    April 1997September 1999 (2 years 6 months)

    1st & 2nd line support role


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