
User Experience Consultant
Greater Chicago Area

User Experience Consultant
Greater Chicago Area
I'm a user-experience geek!
I love helping with everything that goes into crafting a great user experience - everything from copywriting, content development and community building to info. architecture, interaction design and usability.
I bring positive energy and provide great vision for projects. I'm extremely creative, a gifted communicator and have a great intuition for crafting outstanding user experiences.
P.S. I've done a lot of work for religious organizations; I'm just as comfortable working for non-religious organizations.
(Non-Profit; 201-500 employees; Non-Profit Organization Management industry)
July 2007 — June 2008 (1 year)
For one of ABS's websites, I helped define goals and strategies; developed, wrote and edited copy and content; created and fostered online community; developed a volunteer program; recruited and managed volunteers; wrote and edited copy for the email newsletter; improved the usability, information architecture and overall user experience of the site; conducted usability testing; created paper prototypes and online prototypes (using SproutBuilder.com); developed and executed online marketing plans and strategies; wrote copy for online ads; gathered and analyzed website traffic data; researched best practices.
(Internet industry)
2000 — 2002 (2 years)
Helped clients define business goals and strategies for their websites; specified how users would find information on a website by defining its organization, navigation, labeling and searching systems; created wire frames and site charts; developed user scenarios; designed and conducted usability testing; developed content and wrote copy for clients’ websites; collaborated with programmers and visual designers throughout the website-development process.
(Internet industry)
1999 — 2000 (1 year)
Developed and managed email marketing strategy and campaigns; wrote copy for monthly email marketing campaigns, promotions on the home page, online ads, product descriptions, etc.; developed and managed the website publishing strategy and schedule.
(Internet industry)
1997 — 1999 (2 years)
Wrote copy for website, online ads and email newsletters; created content and tested innovative content formats, especially involving user-generated content; developed and managed online community areas (chat and message boards); managed 2 producers and 1 part-time producer.
(Internet industry)
June 1995 — August 1997 (2 years 3 months)
Developed, wrote, and edited biweekly website and email content for "Christian Sports Flash" and "Internet for Christians"; designed, architected and built websites; supervised assistant editor.
Master's , Transformational Leadership , 2002 — 2005
BA , Communication , 1991 — 1995
Some things I dig: salsa (the condiment, not the dancing, though I admire the dancing!); olives (especially the gourmet olive bar at Whole Foods … oooooohhh, fancy); exercising (especially running); playing sports (any sport, though I’m currently on a co-ed soccer team called the “Pink Panthers” … yea, I know, it’s not the most intimidating name); watching sports; talking about sports (OK, you get the idea: sports, sports, sports); learning about and experiencing emotional and spiritual development; helping others learn about and experience emotional and spiritual development; communication (writing and speaking); the Web (everything about the Web – it’s so much fun! - but especially good user-experience design); reading; movies; music; art; simplicity (ahhhhh … breathe).