Andy Mackay

Current

Business Consultant at Avaya
Commercial Director and Owner at Bay Tree Solutions UK Ltd

Past

Commercial Manager at Tradingpartners
Services Business Development at Nice CTI Systems (UK) LTD
Managing Consultant at 3Com

IT Infrastructure Specialist at BACS
Technical Officer at British Telecom

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3 people have recommended Andy

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425 connections

Industry

Information Technology and Services

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Andy Mackay’s Summary

Business Consultant for Avaya UK. Specifically consulting on Services to our SI/SP partners and FTSE250 Customers.

Over 25 Years experience working for Major IT Companies (Carriers and Providers) in Various Technical, Consultative and Managerial roles. Now I am running my own Businesses. Creating & providing innovative and new to market IT solutions, using my own experience and knowledge. Partnering with Companies whose products I believe will add value to the top and bottom lines of any Company who uses them. I am also engaged in other Non-IT Businesses leveraging my worldwide contacts.

Andy Mackay’s Specialties:

Emerging Technologies, Start-ups, Innovative Solutions, Sales, Marketing and Business Development.

Andy Mackay’s Experience

Business Consultant

Avaya

(Privately Held; 10,001 or more employees; Telecommunications industry)

April 2007 — Present (1 year 5 months)

Business Consultant for Avaya UK. Consulting on Services to our SI/SP partners and FTSE250 Customers.
Commercial Director and Owner

Bay Tree Solutions UK Ltd

(Privately Held; 1-10 employees; Information Technology and Services industry)

October 2005 — Present (2 years 11 months)
Commercial Manager

Tradingpartners

(Privately Held; 51-200 employees; Financial Services industry)

October 2005 — February 2006 (5 months)

Business developement / Sales role. Developing mid-market manufacturing vertical.
Services Business Development

Nice CTI Systems (UK) LTD

(Public Company; 1001-5000 employees; NICE; Telecommunications industry)

August 2003 — January 2005 (1 year 6 months)

My role was to manage all the Service sales across EMEA. I was the Services Account Director for all the Channel Partners who did not have an in-house Professional Services ability, or those who used our Professional Services for other reasons. These included Avaya, BT Syntegra, Cable & Wireless, Damovo, EDS, GE, Genesis, Siemens, Sinclair Voicenet, Touchbase and Veritas.I grew their EMEA Professional Services revenue by 54% to $5.4M in FY2004.
I reported to (Andy Batchelor) Head of Customer Services and dotted line to (Tamir Ginat) President EMEA.
Managing Consultant

3Com

(Public Company; 5001-10,000 employees; COMS; Telecommunications industry)

August 1996 — May 2003 (6 years 10 months)

I was responsible for all Selling and Implementation of VoIP Contact Centre Solutions to SME and Enterprise Customers in EMEA and LAT. This was mostly direct business with leads qualified through 3Com's outbound contact centre. I managed a $4.8M P&L and had three reports, two in the UK and one in Egypt. I reported to (Alan Taylor) VP EMEA

My other responsibilities included

Technical Design, Implementation and Project Management of large Business solutions across EMEA and LAT.
Managing 3Com Professional Services relationship with VAR’s and 3rd party suppliers.
Writing and presenting proposals for Channel Partners, SME and Enterprise Customers across EMEA and LAT.
Writing and presenting TCO and ROI presentations.
Large projects Engagement Manager, Bid Management and Contract Negotiation.
Development of Professional Services Business.
IT Infrastructure Specialist

BACS

(Public Company; 201-500 employees; BACS; Telecommunications industry)

July 1989 — August 1996 (7 years 2 months)

Member of the team that rolled out the high-speed inter-bank network using BT SMDS, Cisco Routers & IBM RS6000. With IBM Netview and Boole & Babbage command post for management.
Responsible for Installation and project management of 3Com switched network and Cat5 infrastructure at all BACS sites replacing Baseband yellow cable network.
Technical Officer

British Telecom

(Public Company; 10,001 or more employees; BT; Telecommunications industry)

September 1979 — July 1989 (9 years 11 months)