Systems Support Specialist at Santa Fe Community College
Gainesville, Florida Area
Systems Support Specialist at Santa Fe Community College
Gainesville, Florida Area
Educated and experienced in enterprise-class operating systems and network solutions in a diverse environment. Authoritative knowledge of systems and networking concepts at all OSI Layers. Excellent oral and written communications skills. Able to understand and comply with organizational policies.
Red Hat Certified Engineer
Cisco CCNA
Comptia A+
Comptia Network+
(Educational Institution; 501-1000 employees; Information Technology and Services industry)
June 2002 — Present (6 years 7 months)
Provides a complete systems and networks solution for 500 users and 200 workstations. Designed, implemented, maintains and monitors network services including File/Print/Authentication, DNS, DHCP, SSH, HTTP and FTP through a Linux/Samba and Windows server infrastructure. Ensures integrity, confidentiality and availability of data through secure authentication and verified backup plan. Constructs and deploys Linux/Windows XP desktop images. Maintains departmental property inventory, including software license tracking. Researches and recommends hardware and software solutions to improve the educational environment. Supervises staff of four Educational Aides and Interns. Provides training to new faculty and staff. Communicates on all issues of ITE Systems Support with ITE Director and faculty. Maintains professional working relationship with parent IT organization and peer groups. Communicates on issues of shared resources.
(Information Technology and Services industry)
2001 — 2002 (1 year)
Managed user accounts in a mixed environment (Novell, Windows, Linux/Unix). Processed Apache Web Server error logs. Generated summary reports of system activity. Created and maintained HTML-based network training documentation. Frequently revised spam filtration software configuration. Designed, assembled and implemented new servers. Participated in new equipment research and purchasing.
(Information Technology and Services industry)
1998 — 2001 (3 years)
2000 — 2002