Andy Havens

Marketing and Advertising Professional

Columbus, Ohio Area

Current
  • Manager of Creative Services at OCLC
  • Adjunct Professor of Marketing at Columbus College of Art and Design (CCAD)
  • Independent Marketing Consultant at Sanestorm Marketing
Past
Education
  • Columbus College of Art & Design
  • Cornell University
Connections
228 connections
Industry
Marketing and Advertising
Websites

Andy Havens’s Summary

A strong background in: strategic marketing and brand planning; team leadership; marketing communications; project, process and department management; writing and design; goal oriented planning.

I have a wide variety of experience in marketing management tasks and projects, I understand the relationship of marketing strategy to overall company goals, and have provided leadership during critical periods of change and growth for the companies I've served. Matching high-level goals to specific, effective marketing programs has been an area of particular success for me.

Andy Havens’s Specialties:

Experienced in: strategic marketing planning based on organizational goals; the development and execution of marketing communications tactics and programs; leading a team of creative marketing professionals; direction of agencies and vendors; the creation, use and training of Total Quality management tools; determining key metrics for the establishment of success criteria; the design and use of Knowledge Management systems.


Andy Havens’s Experience

  • Manager of Creative Services

    OCLC

    (Non-Profit; 501-1000 employees; Information Technology and Services industry)

    April 2005Present (4 years 8 months)

    * Manage an internal creative team of 8 writers, print and interactive designers, translators and project managers.

    * Provide high-level creative, brand and advertising management direction to the organization at the project and process levels.

    * Work with internal and external clients, end-users, partners and vendors to ensure that OCLC brand and strategy are implemented effectively throughout the creative marketing processes.

    * Manage all aspects of writing and design fulfillment for many print, interactive and merchandising materials projects for a worldwide, not-for-profit library services corporation.

  • Adjunct Professor of Marketing

    Columbus College of Art and Design (CCAD)

    (Higher Education industry)

    January 2003Present (6 years 11 months)

    * Taught “Practical Marketing” in 2003 and 2004
    * Taught “History of Advertising" from 2004 to present

  • Independent Marketing Consultant

    Sanestorm Marketing

    (Marketing and Advertising industry)

    July 1988Present (21 years 5 months)

    * Provided marketing and design consultation to a wide variety of Central Ohio companies, such as SmartBill, Binary Research, AEP, Victoria’s Secret, eGovNet, Humanex, NUBIX, Principessa, Zsigo Wireless Consultants and Acapella Media.
    * Maintained all aspects of the New England Deaconess Hospital’s Nutrition and Metabolism Laboratory’s local area network From 7/88 - 8/91. Provided training, support and documentation.
    * Provided technical writing and process engineering consultation for the AT&T training/billing department in Dublin, Ohio from 8/91 through 4/92.

  • Director of Business Development

    Vorys, Sater, Seymour and Pease LLP

    (Partnership; 501-1000 employees; Law Practice industry)

    August 2001April 2003 (1 year 9 months)

    * Chief-Marketing-Officer with responsibility for all aspects of marketing and sales support for a 360+ attorney law practice across six offices in Ohio, Washington, DC and Virginia.
    * Created and implemented all marketing strategies; managed all hiring, staff and vendor issues; created and monitored firmwide budget; planned and executed media, advertising, merchandising and collateral strategies; managed seminar planning; created and implemented Internet programs.
    * Introduced Total Quality Management processes for marketing and development projects.
    * Researched and created knowledge management system/function to centralize the acquisition, access and reliability of referral, attorney, practice and involvement information.

  • Marketing Communications Manager

    Verizon Wireless

    (Public Company; 10,001 or more employees; Consumer Services industry)

    April 2000August 2001 (1 year 5 months)

    * Managed staff, planning, budget and execution for a $29 million marketing communications budget including TV, radio, print, merchandising and direct marketing.
    * Developed/implemented business cases and project plans for improvements to baseline media strategy; examples include direct response TV, group advertising for agents and suburban print tactics.
    * Managed vendor relations/selection for advertising, media, agent coop, print and direct mail.

  • Advertising Manager for Merchandising & Internet

    AirTouch Cellular

    (Public Company; 5001-10,000 employees; Consumer Services industry)

    February 1998April 2000 (2 years 3 months)

    * Managed staff, planning and execution for a $4 million merchandising, collateral, Internet marketing and customer communications budget for Ohio, Michigan and Georgia.
    * Coordinated Internet advertising purchases, online/email campaigns and regional site content.
    * Responsible for planning and roll-out of seasonal, promotional and brand merchandising.

  • Publications Manager

    Cellular One

    (Public Company; 1001-5000 employees; Consumer Services industry)

    October 1994February 1998 (3 years 5 months)

    * Managed a $1.5 million budget for a library of 80+ pieces of printed collateral for 1,000+ locations.
    * Responsible for planning and managing all aspects of a $2 million customer communications budget.
    * Managed, designed and produced direct mail, bill inserts/messages, on-holds, POP displays, and brochures for a 3 million+ customer base. Bought print and art, coordinated data requirements with MIS and logistics with Sales, Operations, Legal and Product Development departments.

  • Technical Writer

    Cellular One

    (Public Company; 1001-5000 employees; Consumer Services industry)

    May 1992October 1994 (2 years 6 months)

    * Designed company-wide format and maintenance system for documentation library. Wrote, published and maintained operational, reference, sales and training documents.
    * Saved $200,000/year by creating internal document management system.
    * Created automated letter-writing system, reducing administrative time requirement for customer letter generation from 5+ minutes to less than one minute.

  • Teacher, 11th Grade American Literature

    Needham Public Schools

    (Educational Institution; 1001-5000 employees; Primary/Secondary Education industry)

    September 1988March 1990 (1 year 7 months)

    * Long-term (6 months), full-time substitute for four 11th grade American Literature classes; two at advanced level, two at standard level.
    * Responsible for all teaching duties, materials development, homework assignment and correcting, testing, grading and teacher/student interactions.


Additional Information

Andy Havens’s Websites:


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