Director at Mistera Ltd
United Kingdom
- Current
-
- Owner at Mistera Ltd
- Past
-
- Product Manager at Vicorp Plc
- Head of IT & Telecoms at Broadsystem Ltd
- Global Marketing Manager - CTI at I-Bus/Phoenix
- Product Development Manager at Avaya Communication
- Senior Technical Support Engineer at Octel
- Tech Support at Tie Communications
- Senior Technical Support Specialist at Philips Business Systems
- Technical Support Specialist at Philips Business Communications
- BT Engineer at British Telecom
- Recommended
-
12 people have recommended Andy - Connections
-
337
connections
- Industry
- Information Technology and Services
- Websites
Andy Allen’s Summary
Over 25 years in the IT and telecoms industry has resulted in extensive technical and commercial knowledge, as well as gaining a wealth of contacts at senior levels throughout the Telecoms industry.
Experienced in product development lifecycle, and product management, along with eight years experience managing engineering and marketing teams, across a multiple locations.
Andy Allen’s Specialties:
Search Engine Optimisation, Web Site Design, Product Development Lifecycle
Andy Allen’s Experience
-
Owner
Mistera Ltd
(Privately Held; 1-10 employees; Information Technology and Services industry)
January 2006 — Present (3 years 7 months)
Website creation, Search engine optimisation, full lifecycle management, email campaigns
-
Product Manager
Vicorp Plc
(Public Company; Telecommunications industry)
July 2005 — January 2006 (7 months)
-
Head of IT & Telecoms
Broadsystem Ltd
(Public Company; 201-500 employees; Telecommunications industry)
February 2003 — May 2005 (2 years 4 months)
Management of the IT & Telecoms services, and virtual support teams across four UK sites
Operation of the contact centre, Wide Area Network and core business platforms and applications
Setting supplier Service Level Agreements and defining and adhering to internal SLA’s.
Responsible for a budget of over £5m, and the associated P&L
Defining strategic relationships with Tier 1 Telcos (C&W,
British Telecom, Kingston) at Director level
Forming partnerships and managing technology partners to deliver joint business solutions
Defining new product strategy roadmap, and investments in new technology
Responding to tenders and providing sales support to win new client business -
Global Marketing Manager - CTI
I-Bus/Phoenix
(Privately Held; 11-50 employees; Telecommunications industry)
April 2001 — November 2002 (1 year 8 months)
Part of the senior management team responsible for defining product and marketing strategy globally
Day to day management of the Marketing & Marcoms department
Establishing business partnerships with enabling technology suppliers
Defining Service Level Agreements with business partners and customers
Introducing joint marketing campaigns with technology partners
Setting trade-show, advertising budgets and schedules
Providing pre and post sales support to multi-national accounts. (Ericsson / Avaya) -
Product Development Manager
Avaya Communication
(Public Company; 10,001 or more employees; Telecommunications industry)
October 1998 — April 2001 (2 years 7 months)
Delivering products to a worldwide market, on time and within budget.
Defining EMEA product strategy as part of the extended leadership team
Defining quality standards for product development
Management of application developers, and software / hardware test engineers
Ensuring first class customer satisfaction with Avaya products and applications
Managing third party hardware & software developers
Controlling product development lifecycle and producing product requirement specifications -
Senior Technical Support Engineer
Octel
(Public Company; 501-1000 employees; Telecommunications industry)
July 1996 — June 1998 (2 years)
-
Tech Support
Tie Communications
(Information Technology and Services industry)
1995 — 1996 (1 year)
-
Senior Technical Support Specialist
Philips Business Systems
(Public Company; 10,001 or more employees; Telecommunications industry)
September 1988 — July 1995 (6 years 11 months)
-
Technical Support Specialist
Philips Business Communications
(Information Technology and Services industry)
1988 — 1995 (7 years)
-
BT Engineer
British Telecom
(Public Company; 10,001 or more employees; Telecommunications industry)
July 1981 — September 1988 (7 years 3 months)
Additional Information
Andy Allen’s Websites:
Andy Allen’s Interests:
Website design, Search Engine Optimization
Andy Allen’s Groups:
The UK Web Design Association
North Hampshire Chamber of Commerce & Industry
The British Web Developers Association
-
Telecom Professionals -
Philips -
Linked Old Manwoodians -
Avaya Professionals -
Small Business Online Community -
Octel Communications Alumni
Andy Allen’s Honors:
Performance Excellence Award, 2000
Lucent BCS Product of the Year Award, 1999
Outstanding contribution to growth & success of company,1998
Quality Contributor Award, 1998
Andy Allen’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
