
Technical Account Manager
Northampton, United Kingdom

Technical Account Manager
Northampton, United Kingdom
Professional Technical Account Manager with skills in Sales, Pre-Sales, Pre-Sales Management, Consulting, Training and Technical Support with experiences in developing growth of sales within small pre-IPO companies as well as managing a successful pre-sales team within one of the world's largest software companies (Symantec).
Sales, Pre-Sales, Pre-Sales Management, Hiring, Leadership, Staff Development, Business Improvement, Pre-Sales Consulting, Systems Management Software, Data Center Management, Desktop Deployment, Patching, Compliance, Microsoft, Unix, Linux, Mac
(Public Company; SYMC; Computer Software industry)
February 2007 — Present (2 years 11 months)
Joined Symantec through the acquisition of Altiris. I am responsible for the technical account managament on a large enterprise account. Having previously been an enterprise pre-sales consultant within the finance and insurance sectors and previously also telco, media and public sectors.
(Privately Held; 201-500 employees; Computer Software industry)
August 2006 — February 2007 (7 months)
Application Engineer is a technical pre-sales role whose main duties and responsibilities include technical sales presentations, product demonstrations and proof of concept installations at customer sites.
(Public Company; 5001-10,000 employees; SYMC; Computer Software industry)
February 2004 — July 2006 (2 years 6 months)
Joined through acquisition of ON Technology in Feb 2004.
(Public Company; 201-500 employees; ONTC; Computer Software industry)
January 1999 — February 2004 (5 years 2 months)
Robert Drew (as sales) and myself (as pre-sales) were hired to establish and grow the UK business from scratch based around the product ON Command CCM & ON iCommand. We successfully grew the UK team and revenue until the company was acquired by Symantec 5 years later (in Feb 2004). I continued my career in Symantec as Pre-Sales Manager for Northern Europe for the Application and Infrastructure Management products.
(Public Company; 1001-5000 employees; Computer Hardware industry)
January 1998 — January 1999 (1 year 1 month)
Pre-Sales Consultant for Bull Intel servers and ZDS hardware.
(Public Company; 201-500 employees; Computer Software industry)
August 1994 — January 1998 (3 years 6 months)
Role started as Technical Support, 2nd Line Support, Distribution Management, then European Pre-Sales Consultant. Products covered were SoftWindows for Mac and Unix, and NTrigue. Company was acquired by Citrix in January 1998.
1990 — 1994
Family, Motorbikes, Piano, Xbox360
ITIL Foundation Version 3 (Symantec) 2007
Leadership Circle of Excellence (Symantec) 2005
Management Excellence Certification (Symantec) 2004
PR...
http://www.vnunet.com/vnunet/news/2123495/bugwatch-joy-patching (Oct 03)
http://www.techworld.com/features/index.cfm?featureID=370&printerfriendly=1 (Feb 04)
http://www.mbtmag.com/current_issues/2005/apr/integInfra5.asp (Apr 05)
http://cbronline.com/article_cbr.asp?guid=2D77D222-3D87-4EDD-96D6-0D02B170B832 (Nov 03)