
Director of Waterpark & Guest Activities at Clarion Resort and Waterpark
Orlando, Florida Area

Director of Waterpark & Guest Activities at Clarion Resort and Waterpark
Orlando, Florida Area
Operational Expertise in the Water Park / Resort / Theme Park / Attractions Environment
Marketing: turning strangers into friends and friends into customers
Hiring and Retention standards
Policies & Procedures
Facilitating Training and Meetings
Conflict resolution
Training / Coaching
Best Practices consultant
Workplace safety consultant
Educational classes
Manual development
Mystery shopper audits
Safety inspections
Guest service inspections
Employee training
General consultation
Supervisory Basics
(Hospitality industry)
Currently holds this position
(Privately Held; 501-1000 employees; Hospitality industry)
September 2005 — June 2007 (1 year 10 months)
(Hospitality industry)
February 1991 — September 2005 (14 years 8 months)
Leisure and Recreation , Leisure and Recreation , 1985 — 1989