Sr. Solutions Architect
Greater Los Angeles Area
Sr. Solutions Architect
Greater Los Angeles Area
Dynamic, results-driven individual with over 12 years experience in software sales, as well as technical and operational management. In-depth knowledge across a wide array of technologies. Highly skilled in acquisition and management of major, large-scale accounts.
• Maintain a winning, positive attitude no matter what the situation. Never, ever give up.
• Innovatively analyze and resolve issues, applying knowledge of solutions/products to match clients' best interests.
• Exceptional ability to translate and communicate complex technical concepts to diverse audiences. Quickly develop trust with potential clients.
• Polished presence highly effective with C-level management, with extensive technical background that lends credibility during sales process.
• Results-driven high-achiever, consistently producing solutions that contribute to revenue growth, improve business efficiencies and increase service levels. Deliver above and beyond promises.
Client Relationship Management, Systems Architecture/Design, Large-Account Acquisition/Support, Software Engineering,
Business Value of Technology/ROI, IT Operations
(Public Company; OTEX; Computer Software industry)
January 2007 — Present (2 years 11 months)
Drive sales and marketing efforts of Digital Asset Management software in North America for Open Text’s Digital Media Group. Serve a diverse client set in entertainment, broadcast, publishing and corporate brand management.
Selected Clients: 20th Century Fox, New Line Cinema, Paramount, DreamWorks, Getty Images, Premiere Retail Networks, AMD, Macy's, Sun Microsystems.
• Perform comprehensive customer needs analysis and RFP/RFI responses.
• Design cutting edge Digital Asset Management solutions for myriad use cases spanning a very diverse client base.
• Key support of industry leading trade shows.
Environment: UNIX, Windows, J2EE, Oracle, MS-SQL, various creative applications (Adobe Suite, etc.)
(Privately Held; 51-200 employees; Computer Software industry)
June 1998 — January 2007 (8 years 8 months)
Drove sales and implementation of products/services to Fortune 1000 companies in the US and Canada.
Selected Clients: CA, IBM, HP, Seagate, Syracuse Research, Business Objects, Mentor Graphics, Altera, PTC, Ingenix, Group 1 Software, Fidelity, Avid/Softimage, Lockheed and Boeing.
• Delivered key support for sales through technical presentations and detailed customer needs analyses.
• Conduct formal, project-based proof-of-concept evaluations.
• Technical lead on next-generation product rollouts, supporting media tours, existing account adoption and marketing collateral task force.
Key Accomplishments:
• Extraordinary management of customer relationships ensured a very high level of client satisfaction and consistent upselling.
• Spearheaded Strategic Account Initiative, achieving over 300% of quota.
• Achieved 90% closure rate with top sales professionals.
• Recipient of distinctive “Whatever it Takes” Award.
(Privately Held; 51-200 employees; Information Technology and Services industry)
March 1996 — June 1998 (2 years 4 months)
Directed company-wide operations, including central cluster system with 24x7x365 availability for processing tenant applications.
Designed and led implementation of critical system migration, using OpenVMS, UNIX, Windows NT, Oracle, Oracle RDB and SQL Server. Ensured complete integration with peripheral enterprise applications.
Partnered with CTO to design hardware/software, including establishing a next-generation, n-tier Internet processing platform and integrating new system with existing enterprise applications.
Created/implemented client billing database with GUI tools front end.
Key Accomplishments:
Successfully developed key components of innovative Internet platform, pioneering e-business with first Web-based credit report.
Spearheaded seamless system migration, resulting in a 600% increase in capacity with no downtime, saving $200,000 over outside proposals.
(Educational Institution; 501-1000 employees; Information Technology and Services industry)
September 1994 — March 1996 (1 year 7 months)
Developed, deployed and maintained Universitys central computing systems. Supported University WAN, ensuring connectivity.
Spearheaded adoption of Internet technology throughout the organization.
Supplied pivotal backup and support services for IS Director.
Key Accomplishments:
Conceived, designed and installed central Web infrastructure, including promotional public site and 15 satellite sites.
Developed Universitys first Intranet, providing wide range of e-business capabilities from information extraction/exchange to order fulfillment.
Instrumental in major central computing cluster upgrade of 6 enterprise-class VMS machines serving 3500 constituents.
(Educational Institution; 501-1000 employees; Information Technology and Services industry)
August 1991 — September 1994 (3 years 2 months)
Supplied comprehensive support for 200 UNIX, Macintosh, Windows and VMS systems.
BA , Economics and Business Management, Computer Science , 1991 — 1995
Full-time employee of the University while also a full-time student.
Photography, Forex trading, reading, movies, video games, investing, technology, gadgets, home improvement, real estate, animation, business proposals