Integration Product/Program Manager at Q1 Labs
New Brunswick, Canada
- Current
-
- Integration Product/Program Manager at Q1 Labs
- Blogger at www.andrewhay.ca
- SCC Senior Contributor & Trusted Catalyst at Security Catalyst Community
- Past
-
- CEO and Founder at Koteas Corporation
- Integration Services Program Manager at Q1 Labs
- Manager of Integration Services at Q1 Labs Inc.
- Customer Solutions Architect at Q1 Labs Inc.
- Customer Support Engineer 2 at Nokia Enterprise Solutions
- Platform Analyst at Computer Sciences Corporation (Nortel Contract)
- Network Analyst at Magma Communications Ltd.
- Platform Analyst at Convergys
- Education
-
- Algonquin College of Applied Arts and Technology
- Recommended
-
8 people have recommended Andrew - Connections
-
500+
connections
- Industry
- Computer & Network Security
- Websites
Andrew Hay’s Summary
As the Integration Services Product and Program Manager for Q1 Labs Inc., Andrew’s primary responsibility is to research log and vulnerability technologies for integration into QRadar, their flagship network security management solution. He has extensive experience in enterprise network, firewall, VPN, intrusion (IDS/IPS/HIPS), and network security management (NSM/SIM/SEM/NBA) technologies and is also strong advocate of security training, certification programs, and public awareness initiatives.
Author
* OSSEC Host-Based Intrusion Detection Guide, 2008, Syngress, ISBN 978-1597492409
* Nagios 3 Enterprise Network Monitoring, 2008, Syngress, ISBN 978-1597492676
* Nokia Firewall, VPN, and IPSO Configuration Guide, 2008, Syngress, ISBN 9781597492867
Presenter
* Enterprise Log Analysis with Q1 Labs QRadar and OSSEC, iTrust and PST Conferences on Privacy, Trust Management and Security in Moncton, New Brunswick, Canada - July 2007
* Security Round Table panelist: Topic “Do we have privacy anymore?” - September 2007 - http://preview.tinyurl.com/66b4t8
* SANS Webcast entitled Separated at Birth – “Identity and Access Reunited!” - September 2007 - http://preview.tinyurl.com/4nnbgj
* “Lunch & Learn” on Enterprise Log Management for Incident Handlers at SANS Network Security 2007 at Caesars Palace in Las Vegas, Nevada - September 2007
Interviews
* Interviewed by Stephen Northcutt of The SANS Institute on Why Certification Matters - July 2006 - http://preview.tinyurl.com/3vzjk5
* Interviewed for IT Business article entitled Even second helping of Bot Roast “won’t eliminate cybercrime” to provide input on the crackdown of 8 botnet herders and their subsequent arrest – December 2007 - http://preview.tinyurl.com/6hx3kz
* Interviewed by Stephen Northcutt of The SANS Institute as a Thought Leader in the area of Log Management - May 2008 - http://preview.tinyurl.com/5fqp2v
Andrew Hay’s Specialties:
Holds several industry-leading certifications including the CCNA, CCSA, CCSE, CCSE NGX, CCSE Plus, Security+, GSEC, GCIA, GCIH, NSA, RHCT, and RHCE.
Andrew Hay’s Experience
-
Integration Product/Program Manager
Q1 Labs
(Privately Held; 51-200 employees; Computer & Network Security industry)
May 2008 — Present (4 months)
Responsible for the Integration Services portfolio of deliverables at Q1 Labs. Establish relationships with 3rd party vendors to create product requirements documentation for new and exciting integration vectors. Research network, security, application and vulnerability technologies for integration into QRadar, the company’s flagship network security management solution.
-
Blogger
www.andrewhay.ca
(Non-Profit; Myself Only; Computer & Network Security industry)
January 2007 — Present (1 year 8 months)
www.andrewhay.ca - security blog
-
SCC Senior Contributor & Trusted Catalyst
Security Catalyst Community
(Educational Institution; 201-500 employees; Think Tanks industry)
January 2007 — Present (1 year 8 months)
As a Trusted Catalyst and Senior Contributor to the Security Catalyst Community (SCC) it is my duty, and pleasure, to engage industry professionals in conversations on various topics of interest. I am also responsible for kicking off and challenging discussions on previously held security beliefs and practices.
-
CEO and Founder
Koteas Corporation
(Privately Held; 1-10 employees; Computer & Network Security industry)
January 2004 — May 2008 (4 years 5 months)
Established in 2004, Koteas Corporation is a leading provider of end to end security and privacy solutions for the small, medium, and enterprise (SME) spaces.
Our desire is to build a trust between us and our clients by tailoring solutions to meet organizational and infrastructural needs. Our highly trained staff has several years experience in information system security, risk management & analysis, business continuity, and auditing.
With a worldwide consultant base, Koteas Corporation can provide you with the security products and solutions you need to defend your most important asset -- your business. -
Integration Services Program Manager
Q1 Labs
(Privately Held; 51-200 employees; Computer & Network Security industry)
February 2008 — May 2008 (4 months)
Responsible for the Integration Services portfolio of deliverables at Q1 Labs. Establish relationships with 3rd party vendors to create product requirements documentation for new and exciting integration vectors.
-
Manager of Integration Services
Q1 Labs Inc.
(Privately Held; 51-200 employees; Information Technology and Services industry)
November 2006 — February 2008 (1 year 4 months)
As manager of Integration Services for Q1 Labs Inc, Andrew Hay leads a team of software developers integrating 3rd party event and vulnerability data into QRadar, their flagship network security management solution.
-
Customer Solutions Architect
Q1 Labs Inc.
(Privately Held; 51-200 employees; Computer & Network Security industry)
February 2005 — November 2006 (1 year 10 months)
- Supported the creation, customization, and optimization of clients network security policy using Q1 Labs QRadar
- Assisted in the development, testing, and integration of events into QRadar from 3rd party devices
- Provided internal training to sales engineers in the field on above 3rd party products
- Worked with management to develop call center best practices
- Acted as Project Manager in selection of enterprise call center ticketing system
- Assisted sales engineers with installs at customer sites in various cities worldwide
- Managed several key customer accounts to ensure service level agreements and issues were met in a timely manner
- Interfaced with VP and C level executives to ensure customer and company issues were properly addressed
- Lead technical trainer, instructional designer, subject matter expert, and content creator for 3-tiered training program -
Customer Support Engineer 2
Nokia Enterprise Solutions
(Public Company; 10,001 or more employees; NOK; Computer & Network Security industry)
March 2002 — January 2005 (2 years 11 months)
- Supported the creation, customization, and optimization of clients network security policy using Check Point FireWall-1 / VPN-1 (4.1 and NG) and Check Point Provider-1
- Obtained in-depth knowledge of routing, switching, and interior / exterior gateway routing protocols as well as virtual private networks, encryption algorithms, and general best-practice security issues
- Supported clients IPSO, Sun Solaris, Windows 2000/XP, Mac OS, and SecurePlatform operating systems and their interaction with Check Point FireWall-1 / VPN-1 (4.1/NG) policies and rule bases
- Supported implementation, configuration and optimization of Nokia One Business Server (NOBS), Nokia Message Protector (NMP), Nokia Secure Access System (NSAS), and Nokia Horizon Manager (NHM)
- Head of Small Office product training for Americas TAC
- Extensive knowledge of 3rd party security devices and competing products -
Platform Analyst
Computer Sciences Corporation (Nortel Contract)
(Public Company; 10,001 or more employees; Computer Software industry)
November 2000 — November 2001 (1 year 1 month)
- Provided second level support for the Clarify Tool suite of applications, an advanced Customer Relationship Management (CRM) application to communications companies and other enterprise sectors.
- Point of contact between developers and clients
- Worked in HP-UX, Sun Solaris, Windows 95,98,NT,2000 environment
- Installed and maintained Apache Web Server, PHP, and WinMySQL database for team -
Network Analyst
Magma Communications Ltd.
(Privately Held; 51-200 employees; Information Technology and Services industry)
August 2000 — November 2000 (4 months)
- Provided networking, internetworking, and connectivity support for Magma Communications Corporate Clients. Supported workstations, servers, and networks located both off-site and in Magma’s Class A Internet Data Facility. Also provided Web Development support for Magma’s Corporate Clients.
- Provided networking, internetworking, and connectivity using xDSL, Cable, Dial-Up, ATM, Frame Relay, and ISDN technologies
- Provided support for Cisco, Nortel, Alcatel, and Linksys routers, gateways, and hubs
- Implemented manual code changes for clients Web Sites in critical, time-sensitive situations using HTML, ColdFusion, PHP, JavaScript
- Managed Network Monitoring with Media House IP Monitor application
- Managed Apache Web Server, Zeus Web Server, POP3, SMTP, Linux, Unix, RealServer, MS SQL, Win NT Server, Win 2000, and DNS with Bind 8 -
Platform Analyst
Convergys
(Public Company; 10,001 or more employees; CVG; Information Technology and Services industry)
March 1999 — August 2000 (1 year 6 months)
- Responsible for all customer escalated requests
- Responsible for transfer of knowledge to junior technicians
- Directly involved in new hire orientation
- Responsible for all network problem reporting and resolution procedures
- Integral part of the following contracts:
- iStar Internet (now PSI Net)
- Rogers@Home (now Rogers High-Speed)
- Road Runner Communications
- Awarded two in-house Technical Certifications in:
- Windows 3.1,95,98,NT
- MS-Dos
- MacOS 7.51-X, AppleTalk
- BootP, DOCSIS Standards
- Cable Modem Technology and Structure
- Network Architecture, Design, Connectivity
- UNIX
- ATM, Frame Relay, ISDN, xDSL
- Citrix
Andrew Hay’s Education
-
Algonquin College of Applied Arts and Technology
(not quite), Computer Science, 1997 — 2000
Left in Fall of 1998
Additional Information
Andrew Hay’s Websites:
Andrew Hay’s Interests:
security, networking, linux, unix, forensics, intrusion analysis, rugby
Andrew Hay’s Groups:
ISSA, Whitehats.ca, The SANS Mentor Program, The Security Catalyst Community, OSSEC LinkedIn Group, PCI Compliance LinkedIn Group, GIAC LinkedIn Group, Log Analysis Professionals Group, The Ethical Hacker Community
-
CSORoundtable -
OSSEC -
The Security Catalyst Community -
Community SANS Instructors -
Security Crew -
Nokia Alumni (past and present) -
SOX Professionals -
Digital Forensics Association (DFA) -
Open Web Application Security Project (OWASP) -
Information Systems Security Association (ISSA) -
Black Hat -
GIAC, Global Information Assurance Certification -
Information Security Community -
Nokia Alumni -
Log Analysis Professionals -
Privacy Professionals -
ISACA Professionals -
Instructional Designers -
Security Bloggers Network -
The Academy -
Security Leaders Group -
Digital Forensics Training -
Security Twits
Andrew Hay’s Honors:
Cisco Certified Networking Associate (CCNA)
Stay Sharp Program - Computer and Network Security Awareness (SSP-CNSA)
Stay Sharp Program - Mastering Packet Analysis (SSP-MPA)
Check Point Certified Security Administrator (CCSA)
Check Point Certified Security Engineer (CCSE)
Check Point Certified Security Engineer NGX (CCSE NGX)
Check Point Certified Security Engineer Plus (CCSE Plus)
CompTIA Security+
GIAC Certified Intrusion Analyst (GCIA)
GIAC Certified Incident Handler (GCIH)
Nokia Security Administrator (NSA)
Red Hat Certified Technician (RHCT)
Red Hat Certified Engineer (RHCE)
Andrew Hay’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
