
Production Assistant at Perfect Pitch Musicals / Andy Barnes Productions
Edinburgh, United Kingdom

Production Assistant at Perfect Pitch Musicals / Andy Barnes Productions
Edinburgh, United Kingdom
An extremely confident and creative person with wide experience demonstrating his ability to work in and manage projects. Has proven his ability to contribute effectively to the work of an organisation working in different capacities throughout the performing arts, particularly at the Edinburgh Festival Fringe. An effective leader, Andrew has taken on senior management roles within performing arts venues, motivating teams to deliver excellent customer service and consistent sales both front of house and at the box office. Andrew has demonstrated his ability to flexibly manage and train within organisations, from small family businesses to large multinationals, both implementing larger scale training programmes and effectively coaching individuals. Andrew is able to add value to any team, particularly when able to use his deep knowledge of the performing arts to support the role.
Theatre Management. Performing Arts Management. Production Management.
(Performing Arts industry)
September 2009 — Present (3 months)
* Production Assistant to independant producer Andy Barnes on the following productions:
Through The Door, Trafalgar Studios 1, dir. John Brant
The Great Pretenders, Upstairs at The Gatehouse, dir. Christian Durham
Over The Threshold, Jermyn Street Theatre, dir. John Brant
As part of the Perfect Pitch West End Showcase:
From Up Here, Trafalgar Studios 2, dir. Pip Minnithorpe
In Touch, Trafalgar Studios 2, dir. Sophie Lifschutz
Super Alice Smith, Trafalgar Studios 2, dir. Shaun Kerrison
The Go-Between, Trafalgar Studios 2, dir. Roger Haines
* Leading online and physical marketing campaigns including writing press releases, email marketing and mail outs. Co-ordinating print marketing distribution around central London.
* Developing relationships with agents, independent producers, regional theatres and interested parties to further productions. Supporting this by taking responsibility for database building and management.
* Supporting the logistics requirements of 5 concurrent productions including castings, rehearsal room hires and stage management considerations. Liaising with multiple directors and musical directors.
* Acting as a central point for information transfer within the productions, ensuring accurate budget records were maintained. Managed information for projects such as show brochure production.
(Non-Profit; Performing Arts industry)
June 2009 — September 2009 (4 months)
* Leading a team of 30 to deliver a box office turnover of £750,000 in an 8 week period, growing box office revenue year on year. Responsible for the ticket sales of 160 shows over a four week run.
* Designing and implementing a training programme for front line box office staff, Counter Managers and Duty Box Office Managers, ensuring consistently high level of customer service and sales.
* Playing a key roles in the senior management team of the venue and in day to day operations.
* Developing and ensuring compliance to box office procedure in areas such as regulatory compliance, banking and cash security, reporting to clients and companies, press and marketing.
(Online Media industry)
May 2008 — March 2009 (11 months)
* Managing the development, production and distribution of over 15 weekly podcasts.
* Responsible for the design and implementation of a website to act as a podcast network.
* Built relationships with external content producers, negotiating syndication rights.
* Generated a higher level of listener participation amongst the target audience, revolutionised LIPA’s long standing student radio station.
* Built a sustainable model for the production and distribution of podcasts for future production teams.
(Non-Profit; Performing Arts industry)
July 2008 — August 2008 (2 months)
* Acting as the Duty Manager of Edinburgh Fringe’s largest venue complex with a 2000+ capacity.
* Working closely with a team of managers to ensure smooth running of the building 24 hours day.
* Oversaw the installation of 11 theatre spaces and 4 bars as well as a busy schedule of rehearsals.
* Responsible for the staff, building, and theatre patrons throughout the fit up, run and get out.
* Ensured effective day to day deployment of 60 front of house, fit-up and technical staff.
* Responsible for overall visiting company and patron satisfaction.
(Entertainment industry)
October 2006 — December 2007 (1 year 3 months)
* Working Front of House as an Usher and Barman in one of Edinburgh's most prestigious performing arts venues.
* The first point of contact for many patrons in the theatre. Providing impeccable customer service throughout the visit.
* Also responsible for visually impaired patrons during audio described performances and touch tours.
(Marketing and Advertising industry)
October 2006 — April 2007 (7 months)
* Working for an outsourced lead generation company with multinational clients, mainly in the IT sector.
* Consistently pursued leads by telephone and email in a highly incentivised environment.
* Communicating unscripted complex propositions to senior executives using direct sales techniques.
* Responsible for keeping detailed, confidential records throughout the sales process which were passed directly back to the client business.
* Took on coaching responsibilities within the sales team, ensuring new team members correctly followed sales techniques and processes for best results.
(Public Company; rbs; Banking industry)
February 2005 — October 2006 (1 year 9 months)
* Working in an inbound telephony centre interfacing with customers and other banks.
* Providing a high level of consistency when dealing with both internal and external clients.
* Call times were monitored and target driven with regular feedback from call monitoring.
* Progressed to take on anti-fraud roles within the department as well as training responsibilities.
* Required meticulous attention to detail, acting as the first port of call for a huge range of incoming calls.
BA (Hons) , Music, Theatre and Entertainment Management , 2007 — 2010 (expected)
New Media, Digital Marketing, Performing Arts, Arts Administration, Theatre Producing