Business Intelligence Platform Manager
San Francisco Bay Area
Business Intelligence Platform Manager
San Francisco Bay Area
13 years experience of designing, developing and implementing solutions. Delivering increased operational efficiency, improved business performance and a clearer view of the enterprise.
• Business Success Oriented – Always looks for the best solution for the business, through the appropriate use of technology and process.
• Innovative - Able to envision the creative application of methodology and technology to improve system performance and benefit the business.
• Best Practice Methodology – Advocates definition of and adoption of best practices and standards. Adept at assessing existing DW/BI oriented methodology and development process and recommending enhancements to improve deliverable quality, time to market and delivery to requirements.
• Communicates and Collaborates - Communicates effectively with technical and non-technical audiences, both written and verbally. Able to present and discuss information at the appropriate level of detail and drive towards a consensus of opinion.
• Team Builder - Enjoys educating and mentoring team members, improving team performance and deliverable satisfaction
• Strong attention to detail
Business Intelligence architecture
Business Intelligence integration with Business Process
Business Intelligence best practices, standards and process
Dashboard Design
Expert Microstratgey Architect, Administrator and Developer
(Public Company; NFLX; Internet industry)
November 2008 — Present (9 months)
<to be updated>
(Public Company; 1001-5000 employees; CITP; Information Technology and Services industry)
November 2005 — October 2008 (3 years)
COMSYS BI Practice focuses exclusively on deploying mission-critical Data Integration, Data Warehousing and Business Intelligence solutions for Fortune 500 companies.
• Lead business intelligence consultant
• Expert in MicroStrategy design, development and administration
• Maturity assessments and recommendations on business intelligence implementation, process, methodology and strategy
• Satisfy client information needs through the appropriate application of technologies and tools
• Maintain expertise in the broader business intelligence technology market beyond acknowledged skill set, through research and product evaluations
• Ensure project timelines and deliverables are achieved
• Client industries: BI OEM Vendor, Credit, Retail, Internet Search, Entertainment
(Wireless industry)
September 2000 — November 2005 (5 years 3 months)
Primary resource in envisioning, designing and implementing a centralized business intelligence platform based upon enterprise service bus (ESB, Ralph Kimball) methodologies and the MicroStrategy platform. Moving the company forward from a mixed set of delivery formats, to a single business intelligence platform for (web) delivery to external clients.
• Expert in ESB warehouse design
• Expert in MicroStrategy design, development and administration
• Worked closely with all stake holders (product managers, business analysts, engineers) to ensure deliverables are achieved in a timely manner
• Management and mentoring of BI team and related resources with respect to process, methodology and technology, including on/off-shore resources
• Program management through the development and executed upon strategic business intelligence roadmap
• Ensured production support service levels were met by working directly with IT on execution, infrastructure and issue resolution
(Computer Software industry)
January 1998 — September 2000 (2 years 9 months)
A now defunct, European competitor of Hyperion, specializing in general OLAP and Balanced Scorecard / Performance Management packaged applications.
• Expert in Gentia design, development and administration
• Pre-Sales and post-sales technical consulting
(Public Company; 10,001 or more employees; Financial Services industry)
August 1997 — January 1998 (6 months)
(Public Company; 1001-5000 employees; Insurance industry)
August 1995 — August 1997 (2 years 1 month)
B.Eng. (Hons.) , Electronics , 1992 — 1995
engineering 1992 — 1995
electronic engineering 1992 — 1995
Published Articles: http://workforcebr.com - What can Business Intelligence do for me? (October 2008) (Magazine off line as of November 2008) Current Reading Material: Harvard Business Review: Making Smarter Decisions Decision Analyss for Management Judgment, 3rd Ed. Goodwin & Wright Recommended reading materials - In an effort to broaden my understanding and expectations of Business Management, along with a few Business Intelligence staples: - The Vest Pocket MBA, Shim, Siegel and Simon - The Savvy Managers Guide to Business Intelligence - Built to Last, by Jim Collins and Jerry I. Porras (1994) - Good to Great, by Jim Collins (2001) - Developing products in half the time, Smith & Reinersten - The data warehouse tool kit, Raph Kimbal - The data warehouse ETL toolkit, Ralph Kimball - Business Intelligence Roadmap, Moss and Atre - The Practice of Management, by Peter F. Drucker (1954) - Thank you for arguing, Jay Hienricks