Process Support Analyst & Product Concern Engineer
Greater Detroit Area
- Current
-
- Process Analyst & Product Concern Engineer at Ford Motor Company
- Past
-
- Assistant Program Manager at Ford Motor Company
- Communication & Strategy Manager Recall at Ford Motor Company
- Program Manager Recall/Service Programs at Ford Motor Company
- Business Planning Specialist Controllers Office at Ford Motor Company
- Global Strategy Ford 2000 at Ford Motor Company
- Global Aftermarket Support at Ford Motor Company
- Association/Export Supervisor at Ford Motor Company
- Education
-
- Ferris State University
- Recommended
-
1 person has recommended Andrew - Connections
-
91
connections
- Industry
- Automotive
- Websites
Andrew Brandt’s Summary
Andrew’s purpose of Linkedin is to establish and re-establish personal career relationships & continuously build and share a network of professionals working to improve customer satisfaction processes.
Andrew consistently operates to improve processes with a focus on efficiency and cost savings while always delivering improved Customer Satisfaction. Andy has worked extensively with company business inside and outside of North American. Always willing to work with others dealing with disabilities in their work or personal life.
Andrew Brandt’s Specialties:
Quality Operating System (QOS)
Process Improvement-Reengineering
Green Belt Certified @ Ford Motor Company
Working while Living with Multiple Sclerosis (MS)
Translating Engineering to Service and Service to Engineering.
Andrew Brandt’s Experience
-
Process Analyst & Product Concern Engineer
Ford Motor Company
(Public Company; F; Automotive industry)
March 2005 — Present (4 years 10 months)
Process Support Analyst & Product Concern Engineer. Currently working to direct Engineers to focus on a single process for concern identification and resolution. Adding process for concern correlation to Warranty and TGW' improvement. "Fiesta Movement" Technical Analyst.
-
Assistant Program Manager
Ford Motor Company
(Public Company; F; Automotive industry)
July 2002 — February 2005 (2 years 8 months)
Assistant Program Manager for the Crown Victoria Police Interceptor (CVPI) Fire Suppression Vehicle development and serviceability support. Early development and service assistance Ballistic Protection Vehicle.
-
Communication & Strategy Manager Recall
Ford Motor Company
(Public Company; F; Automotive industry)
September 1999 — July 2002 (2 years 11 months)
Created robust forecasting document for use in planning field opportunities. Developed with Marketing and J. Walter Thompson a communication process for customer to improve satisfaction 10 ppt., captured repurchase intentions of $30 million dollars. First Company Black Belt Project. Piloted 6 Sigma Green Belt training for the Division. Founding Member of Ford Employees Dealing with disAbilities (FEDA). Diagnosed with Multiple Sclerosis (MS) officially January 2000
-
Program Manager Recall/Service Programs
Ford Motor Company
(Public Company; F; Automotive industry)
September 1997 — September 1999 (2 years 1 month)
My group wrote service bulletins that covered 97% of all recalled vehicles in '98 and '99. Developed revised repair instruction for vehicle repair which saved 1.0 labor hour per repair for potentially 3.2 million vehicles. Eliminated Instruction Sheets (IS) from part kits, saved millions annually.
-
Business Planning Specialist Controllers Office
Ford Motor Company
(Public Company; F; Automotive industry)
November 1996 — September 1997 (11 months)
Developed Quality Operating System (QOS) and implemented QOS within the division through a series of cascade meetings. Implemented "Vital Few" Division Metrics throughout Business Strategy, Business Planning, Budget and Policy Deployment processes. Won one of the Company wide Customer Driven Quality Award for Development of Divisional QOS.
-
Global Strategy Ford 2000
Ford Motor Company
(Public Company; F; Automotive industry)
March 1995 — November 1996 (1 year 9 months)
Core member reporting directly to the Director of FCSD Global Strategy development in support of the Corporate Directive Ford 2000. Company wide re-engineering effort with expertise of Ernst & Young. Communication development for team to link Corporate Communication, invented matrixed communication development and presented to Ford Communication Network Director. Manager of the Organizational Change Management (OCM) project within FCS2000.
-
Global Aftermarket Support
Ford Motor Company
(Public Company; F; Automotive industry)
October 1994 — March 1995 (6 months)
Carried Parts & Service Engineering torch to the General Office Staff function to create core development of global processes across the FCSD organization. Continued the Global Aftermarket Support (GAMS) project until functioned into the Divisional vision Coordinated service functions from the world to create single vision of North America, Europe, Australia, Canada and Mexico.
-
Association/Export Supervisor
Ford Motor Company
(Public Company; F; Automotive industry)
December 1992 — October 1994 (1 year 11 months)
Pioneered new group to interface and support NAAO products traveling to Europe. Responsible for entire interface of service support from technical materials to concern handling.
Supported product concern tracking and the NAAO face of Probe and Explorer. Developed all handling processes to support export of product to our European Partners. Particularly interesting due to product required Japan engineering support
Andrew Brandt’s Education
-
Ferris State University
1977 — 1981
Additional Information
Andrew Brandt’s Websites:
Andrew Brandt’s Groups:
-
Support A Cure for Multiple Sclerosis -
Ford Motor Company -
NASCAR Enthusiasts -
Twittering
