Andrew Berschauer

Past

Partner at Accenture
Senior Executive for Microsoft Alliance, UK/Ireland at Accenture
Service Unit Lead, Hyderabad at Accenture

Various at Accenture

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Education

University of Washington
University of Washington

Recommended

4 people have recommended Andrew

Connections

161 connections

Industry

Management Consulting

Andrew Berschauer’s Summary

Senior Executive with extensive international experience in technology services sales and delivery. Results-oriented, with a focus on collaborating across product management, development, testing, and support to achieve business value and delivery excellence. A strategic planner, forming and directing matrixed and multi-national programs which bring a broad array of services together for clients. A recognized leader in Accenture’s strategic go-to-market alliances, including sales and delivery process and QA. An outstanding relationship builder, adept at rapidly gaining the trust of key client decision-makers, partners, and team members alike.

Andrew Berschauer’s Specialties:

Program Management, Operations Management, P&L Management, IT Systems Implementation, Outsourcing/Offshore Delivery, Business Development, Client/Customer Relationship Management, Contract Management & Negotiation, Strategic Alliance Development & Management

Andrew Berschauer’s Experience

Partner

Accenture

(Public Company; ACN; Management Consulting industry)

February 1991 — April 2009 (18 years 3 months)
Senior Executive for Microsoft Alliance, UK/Ireland

Accenture

(Public Company; ACN; Management Consulting industry)

November 2003 — January 2009 (5 years 3 months)

Drove strategic go-to-market relationship in the United Kingdom & Ireland

Created, supported and managed multiple business development/marketing campaigns and sales efforts resulting in an average 50% year-over-year sales & revenue growth since 2003.

Increased success of sales & marketing engagement by redefining strategic relationship to focus on value recognition for all parties in the alliance.

Defined and led risk reduction initiative resulting in significant improvement in quality metrics; risk reduction program adopted throughout global organization.

Planned and led senior executive business reviews with country Managing Directors and service line leadership for all organizations.

Lead Accenture’s start-up efforts to form a new business unit within Avanade focusing on CRM and ERP.
Service Unit Lead, Hyderabad

Accenture

(Public Company; ACN; Management Consulting industry)

January 2003 — August 2003 (8 months)

Founded Accenture’s Hyderabad Services Unit. Grew team from zero to >100 program managers, developers, testers and support engineers in the US and India in 8 months. Generated $2.5M/year plus on-shore pull-through; established foundations for the growth to $10M/year offshore, plus on-shore pull-through.

Defined and led business unit start-up efforts in India. Created financial and operational models, business case and determined services pricing.

Led all aspects of the client engagement including Client Relations, Service Delivery, Recruiting, Immigration, Finance & AR, and HR.
Various

Accenture

(Public Company; ACN; Management Consulting industry)

February 1991 — December 2002 (11 years 11 months)

Held a variety of program management and technical lead positions at my clients prior to 2003. Examples include:

CRM Program Director, Contact center consolidation - led realization of $100M in cost savings through vendor rationalization.

Program Manager, Intellectual Property and Anti-Piracy Programs & Systems - led cross-organizational collaboration between product management, product development, Operations, IT and anti-piracy to define and ship license management features for major new server system.

CRM Program Manager, Customer Support Systems - led realization of $1M in monthly operational efficiencies plus measurable increase in customer satisfaction through re-engineering of customer support systems and management processes.

Technical Architect, CRM/PRM Systems