Co-Owner Of OSS Tek
Miami/Fort Lauderdale Area
- Current
-
- Owner at OSS Tek
- Past
-
- Business Development at The CSI Companies
- Call Center Manager at Aton Solutions
- Account Executive at Robert Half Technology
- Call Center Manager at BeSatisfied
- Recruiter at CAREERXCHANGE
- Recruiter at Willow CSN
- Technical Support at The Answer Group
- Education
-
- Broward Community College
- McArthur High
- Connections
-
500+
connections
- Industry
- Information Technology and Services
- Websites
Andre Castillo’s Summary
More than 7 years in call center operations. 3 years in recruiting and staffing. 20 years in being a computer geek.
Andre Castillo’s Specialties:
Call center operations, relationship building, technology, and staffing.
Andre Castillo’s Experience
-
Owner
OSS Tek
(Information Technology and Services industry)
March 2009 — Present (5 months)
IT Consulting Firm:
- Website Development (CMS and Traditional)
- Web Applications
- Web hosting
- Small business network infrastructure
- VoIP Infrastructure
- CCTV remote access
- General technology consulting related to any technology you have a question about -
Business Development
The CSI Companies
(Privately Held; Staffing and Recruiting industry)
September 2008 — March 2009 (7 months)
National Business Development.
-
Call Center Manager
Aton Solutions
(Internet industry)
May 2008 — August 2008 (4 months)
Managed a small call center on contract. Handle the implementation of a training system as well as a new VoIP solution. Ensure the daily numbers are met by agents and agent supervisors.
-
Account Executive
Robert Half Technology
(Public Company; 10,001 or more employees; RHI; Information Technology and Services industry)
August 2007 — May 2008 (10 months)
Recruiting for talented Information Technology Specialists.
-
Call Center Manager
BeSatisfied
(Privately Held; 1-10 employees; Capital Markets industry)
March 2007 — July 2007 (5 months)
Contracted to manage a 37 seat contact center. Responsible for conducting market research surveys. Responsibilities included scheduling, recruiting, managing expectations and volume.
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Recruiter
CAREERXCHANGE
(Privately Held; 11-50 employees; Staffing and Recruiting industry)
January 2007 — March 2007 (3 months)
Recruiting primarily for administrative positions.
-
Recruiter
Willow CSN
(Outsourcing/Offshoring industry)
March 2001 — July 2006 (5 years 5 months)
Many different positions over the years. Began in the Help Desk in 2001 Spent 3 years as a recruiter. Finished as a team supervisor creating reports and supervising home based agents.
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Technical Support
The Answer Group
(Privately Held; 1001-5000 employees; Information Technology and Services industry)
December 1999 — December 2000 (1 year 1 month)
Worked as a technical support representative handling resolution of issues for Compaq computer customers.
Andre Castillo’s Education
-
Broward Community College
In Process , Business Administration , 2005 — 2006
- Activities and Societies:
- None
-
McArthur High
1995 — 1999
Additional Information
Andre Castillo’s Websites:
Andre Castillo’s Interests:
New technology, talking technology, meeting new people, gaming, WoW, Linux,
Andre Castillo’s Honors:
In third grade I won a rope jumping championship in Dade County. (lol)
Andre Castillo’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
