
Dymanic Project & Business Development Manager
Greater Seattle Area

Dymanic Project & Business Development Manager
Greater Seattle Area
Dynamic, accomplished project manager with unique background leading design and multimedia development complemented by client & account services, business development and software experience. Communicates with diverse individuals from a broad range of backgrounds and disciplines to foster consensus and build productive partnerships and profitable results. Driven by new challenges, expresses a creative entrepreneurial spirit and desires to be successful in all endeavors.
• Experience developing and managing design, website and multimedia projects from start to finish including budgeting time for requirements gathering, design, production and deliverables.
• Excellent organizational, analytical and multi-tasking skills while practiced in fluid priorities, details and deadlines ensuring project and team success.
• Exceptional written, communication and presentation skills for small and large groups of technical and non-technical stakeholders, clients, staff and colleagues.
• Superb networking and sales talent with proven capability to cultivate and maintain excellent customer relations.
• Understanding of agency and technology culture, methodologies and environment for independent efficiency and cohesive collaboration.
• Proactive in anticipating and capitalizing on emerging trends to continually evolve web strategies while recognizing project risks.
• Quick to learn new methods and procedures, adapting easily to various software programs and new technologies.
administrative support, advertising, agile development, bookkeeping, brand management, budgeting, business development, client services, customer satisfaction, layout design, logo design, management, marketing, marketing materials, meeting facilitation, microsoft office, multimedia, networking, presentation skills, process engineering, progress, proofreading, proposal writing, reports, research, scheduling, strategic, web site production,
(Privately Held; 11-50 employees; Computer Software industry)
September 2008 — Present (11 months)
As the core Project Manager, I am responsible for ensuring that the deployment of projects aligns to strategy, timing and budgeting. Over the past eight years I have focused on collaborating client communication and design team management. My background in business development and multimedia design coordination ensures a streamlined process of understanding clients’ specific needs, identifying objectives and designing plans to attain those goals.
• Liaison for 5-10 simultaneous agile website and custom software application projects, managing 3-15 designers and developers ensuring project efficiency, team communication and timely, strategy-focused deliverables.
• Received, tracked, prioritized and scheduled hundreds of work item requests for bi-monthly releases for PRO Sports Club, and monthly releases for FTI Technology, HipCricket, Dye Management, Event Experience, accelerating customer satisfaction.
• Increased business by locating and developing prospective clientele by responding to RFPs, conducting pitches and presentations, attending networking meetings and performing follow-up business development calls.
• Wrote detailed proposals and statements of work outlining all stages of a project including development, technical requirements, processes, budget, timeline and assumptions.
• Delegated fluctuating priorities to the team while managing project budgets, timelines, risks and internal and external expectations; consistently met budget and schedule requirements.
• Found, hired and managed freelance designers for added service offerings outside our expertise.
• Maneuvered industry websites for research, analytics and reference, and social media websites for increased company exposure.
(Restaurants industry)
May 2007 — Present (2 years 3 months)
• Taking reservations for large and small restaurants, ensuring effective and timely seating.
• Seating and greeting a high volume of customers during extremely busy brunch hours.
• Understand the necessity to be a team player with all restaurant staff and willing to assist wherever needed.
• Familiar with restaurant computer systems including Open Table.
• Excellent understanding of maintaining restaurant atmosphere and reputation.
(Graphic Design industry)
2001 — Present (8 years)
• Developed personal business providing complete website services and layout design for up to 10 clients simultaneously, ensuring project success at each stage of design, development and delivery.
• Designed, produced and managed print marketing materials and logo projects for Ricochet Investments, Emerald Medical City Arts, The Capitol Club and many dental clients and resellers.
(Photography industry)
January 1996 — May 2008 (12 years 5 months)
· Lead business development efforts for new hi-tech paperless dental practice including designing and implementing marketing materials, direct
mail advertising and company website.
· Sole manager of all patient relations, education, treatment plans, insurance billing, collections, email correspondence and digital filing ensuring
excellent customer satisfaction.
· Instigated and managed aggressive scheduling practices for 3 providers leading to practice being booked out 6-8 months, achieving record
breaking production, increasing revenue 5% each year.
(Computer Software industry)
2003 — 2005 (2 years)
• Taught the utilization of practice management software programs to 20-50 clients in groups of 2 – 25 people, all at different levels of computer knowledge.
• Organized and prepared for office data conversions ensuring all records, financials and client files were reconciled.
• Performed continuous development training for new and existing staff ensuring accurate and effective production and increased revenue.
(Restaurants industry)
May 2001 — February 2003 (1 year 10 months)
• Taking reservations for large and small restaurants, ensuring effective and timely seating.
• Seating and greeting a high volume of customers during extremely busy brunch hours.
• Understand the necessity to be a team player with all restaurant staff and willing to assist wherever needed.
• Familiar with restaurant computer systems including Open Table.
• Excellent understanding of importance of maintaining restaurant atmosphere and reputation.
(Sole Proprietorship; 11-50 employees; Design industry)
2001 — 2002 (1 year)
• Sole coordinator of multimedia department of 10 designers and developers, managing status and budgets for up to 10 projects simultaneously.
• Collaborated on branding and marketing initiatives, from pitch meetings to creative brainstorming.
• Updated client intranet sites for daily project progress, reporting additional requests or action items for development.
• Assisted team with proofreading detailed proposals, industry research and graphic and file archiving.
(Photography industry)
January 2000 — January 2001 (1 year 1 month)
(Public Company; 201-500 employees; IMGX; Printing industry)
January 1999 — January 2000 (1 year 1 month)
· Developed first web-based company wide intranet to provide employee communication, document sharing and bulletin board functionality.
· Provided administrative support to multiple principals including meeting and event arrangements, bookkeeping email and letter correspondence
and expense reports.
(Public Company; 10,001 or more employees; ADO; Staffing and Recruiting industry)
1998 — 1999 (1 year)
Provided administrative support to multiple principals including meeting and event arrangements, bookkeeping email and letter correspondence and expense reports.
flying, networking, music, photography, fashion, fire, magic, techy gadgets, thai, my audi, bowling, self discovery, kismet