
Major Accounts Administrator / Marketing and Communications Administrator at Accent Imaging, Inc
Raleigh-Durham, North Carolina Area

Major Accounts Administrator / Marketing and Communications Administrator at Accent Imaging, Inc
Raleigh-Durham, North Carolina Area
Web Designer with experience and background in communication and technology as well as a solid understanding of the Internet as an industry and the Web as its face. Half of the experience has been given to planning, implementing, and managing diverse technologies with a sharp eye on developing technologies as well as the tools to supplement these tasks. The other half of the experience has been devoted to communicating and translating to real people the complex and technical into a non-threatening language that is easy for them to understand.
* Broad knowledge of emerging technologies, including Web infrastructure, IT infrastructure, database administration, licensing, and e-commerce.
* Able to explain technical concepts and communicate with users at all levels—from the novice to the seasoned professional.
* Effective team-player with ability to motivate and lead teams, manage changing priorities, and resolve problems in complex, multi-platform environments.
Community Profile
Donating abilities and time to not-for-profit entities that require technical abilities in web and graphic design.
* The Pendulum Project: http://www.pendulumproject.org
Windows, Mac (9.x thru OSX Tiger), Linux, Windows / IIS / MSSQL, LAMP, Acrobat, Photoshop, InDesign, Premiere Elements, Dreamweaver, Fireworks, Flash, MySQL, Microsoft SQL, Joomla (Mambo), WordPress, osCommerce, eCommerce (General), Windows Media, Flash, QuickTime, Real, PHP, XML, CSS, XHTML, DTD, JavaScript, Active Directory, Terminal Services, VMWare, TCP/IP, Routers, Switches, Network Printers, Wi-Fi, Broadband, Microsoft Office - Windows / Mac, OpenOffice, English, Spanish, French
(Privately Held; 51-200 employees; Printing industry)
March 2008 — Present (1 year 5 months)
(Self-Employed; Myself Only; Design industry)
November 2006 — Present (2 years 9 months)
Web and Graphic Design down in the Triangle and abroad!
I have helped bring visions to life for design firms from coast to coast.
I use the Adobe CS3 Master Collection for all design and conceptualization tasks as well as having all necessary tools for supporting those designs for both web and print. This experience extends to both Mac and PC.
I also have the impeccable references to go with the designs, the experience, and the portfolios, so if you are looking for someone that will meet all your design needs and then exceed them, get in touch with me ASAP.
(Privately Held; 51-200 employees; Newspapers industry)
June 2005 — October 2006 (1 year 5 months)
Helped to organize and devise new tools and methods for the Newspaper's Information infrastructure and systems; helped to administer services and systems as needed in addition to daily interaction with people.
* Creation of documentation, diagrams, and web pages
* Implementation of Multimedia Production software and hardware for Interactive content
* Use of advanced Computer Skills
* Wrote Reports
* Provided Technical Support
* Conducted general administration
* Design of Web Pages and On-Line content for Internal use (internal portal implemented with Joomla)
* Working with the Editorial department to produce online content for Special Feature series (Key Projects listed in Web / Database Development Portfolio)
o Environment: Windows, IIS, MSSQL, LAMP, OSX
o Technology: Intel / AMD Cores (x64 and Dual Core), G3-G5 Mac Platforms, HP ProLiant Servers, Dell PowerEdge Servers
(Self-Employed; Myself Only; Information Technology and Services industry)
May 2002 — May 2005 (3 years 1 month)
Helped to administer services and offer support as needed to customers from home. Customers were produced by personal reference, news paper advertisement, and consulting agents.
* Testing and Analysis of AMD Opteron 64-bit and 32-bit Systems
* Installation and Testing of Microsoft Windows x64 Edition Operating Systems
* Conducted tests and rollouts of Microsoft Windows Server 2003
* Conducted software upgrades and maintenance
* Helped customers with troubleshooting and Technical Support
* Wrote reports and proposals
* Documented and diagramed for internal use and for clients
* Conducted on-site training and consulting
* Developed Websites for small companies and personal presence
o Environment: Windows, IIS, MSSQL, LAMP, OSX
o Technology: Intel / AMD Cores (x64 and Dual Core), G3-G4 Mac Platforms, HP ProLiant Servers, Dell PowerEdge Servers, IBM xSeries Servers
(Educational Institution; 201-500 employees; Higher Education industry)
March 2002 — April 2002 (2 months)
Recruited for a 1-month contract to organize the college's Information infrastructure and systems; helped to administer services and systems as needed in addition to the contract duties.
* Created a documentation scheme and Site Management Web for IT Department
* Setup a centralized intranet space for administration and implementation documents
* Used XML and HTML to graphically and logically map out the hardware racks for ease of management and administration
* Tested and Documented Bandwidth and Firewall policies
* Helped to administer the IS infrastructure in addition to the primary duty of the audit
o Technology: Intel / AMD Cores, Dell PowerEdge Servers
(Privately Held; 11-50 employees; Information Technology and Services industry)
July 1999 — November 2001 (2 years 5 months)
Hired to help in the development and migration of ASC's proprietary software from OpenVMS to Windows; administered the network and information systems; wrote documentation for internal and client use. Communicated with all internal groups and conducted day-to-day client communications to ensure understanding and satisfaction.
* Conducted product and equipment evaluations and recommendations for the Sales and Marketing Team
* Worked directly for the president and executive VPs of company to aid in the establishment of a firm and comfortable Customer Service and QA base
* Consistently directed contact with clients to aid in the establishment of solid relations and high satisfaction rate
* Traveled to client sites around the country to help train and implement technologies
* Maintained the Information infrastructure for maximum efficiency in other groups
o Technology: Intel / AMD Cores, HP ProLiant Servers, Dell PowerEdge Servers, IBM xSeries Servers
(Privately Held; 1-10 employees; Information Technology and Services industry)
March 1996 — June 1999 (3 years 4 months)
Hired to assist in the day to day operations of the company; helped work with technologies to provide solutions for SoHo networks.
* Conducted software upgrades and maintenance
* Supervised and Managed small groups to help company effort
* Worked extensively as a phone support and customer service representative
* Wrote reports and proposals
* Documented and diagramed for internal use and for clients
* Conducted on-site training and consulting
* Designed basic web sites for client use
o Environment: Windows, IIS
o Technology: Intel / AMD Cores, Compaq ProLiant Servers