
Production Support Engineer at Gemalto
Brazil

Production Support Engineer at Gemalto
Brazil
Working as an IT Professional for fifteen years. Having a large experience in all tasks related to Unix and Linux platforms (storage, backup, troubleshooting, virtualization and high availability) including experience in security and management tools. ITIL Foundation Certified.
Unix and Linux administration and support , management & monitoring tools, virtualization, storage and backup systems.
(Information Technology and Services industry)
January 2009 — Present (11 months)
Comprehensive Support and Implementation of VAS (Value Added Services) telecom platforms.
Oracle and MySQL Database management for billing, report and statistics generation.
Unix and Linux Support and Administration.
GSM networks and SMPP protocol Knowledge.
(Information Technology and Services industry)
September 2008 — November 2008 (3 months)
Unix administration for the iDEN environment (HP-UX) at Motorola Jaguariúna.
(Information Technology and Services industry)
July 2008 — September 2008 (3 months)
Comprehensive storage design and migration strategies for Claro Telecom to moving customer Data Center from Rio de Janeiro to Campinas/SP. (HP/Victus Outsourcing)
(Public Company; 10,001 or more employees; Logistics and Supply Chain industry)
March 2007 — July 2008 (1 year 5 months)
Administration and support Unix and Linux (HP-UX, IBM-AIX and RedHat).
Administration and support storage solutions based on "EMC Clariion (CX3-20f e CX500)" and "Equallogic (ps100e)".
Implementation and managing backup system based on "HP Data Protector 6.0" and "SAN" based solutions on "EMC/Brocade DS-4100B".
Implementation and managing high availability based solutions on "IBM p5", "Red Hat Cluster Suite" and "Linux HA/DRBD".
Implementation and managing virtualization based solutions on "VMware Infrastructure (ESX/VCI)" and "IBM Virtualization (p5 HMC)".
(Public Company; 10,001 or more employees; Telecommunications industry)
March 2006 — May 2007 (1 year 3 months)
NetBackup Setup for R&D environment.
Role: Unix Admin.
Environment: Unix (Sun Solaris, HP-UX, IBM-AIX e NCR Unix_SV MP-RAS), Oracle and Progress.
The implementation of the retention system of data and backup Symantec/Veritas NetBackup, goal to improve the continuity and availability of the information of the R&D environment in the Alcatel-Lucent. After the installation, the backup window had been decreased and/or suppressed. This assured the availability, productivity and reduction of the consolidation costs and storage of retention data.
Job Descrition:
Administration and support storage solutions based on "EMC SYMMETRICS 3630" and "Sun StorEdge A1000 / 3510".
Implementation and managing backup system based on "Symantec NetBackup 5.1 (Veritas)" and "SAN" based on "McData" solutions.
Brief experience with "Lucent APX1000" telecom device (VoIP).
(Information Technology and Services industry)
March 2006 — May 2006 (3 months)
Role: Unix and Storage Administrator
Environment: IBM AIX, SUN Solaris and Linux (Virtual Machines)
Management of the backup infrastructure based on IBM TSM (with LTO Library 3592 – Jaguar) and storage infrastructure based on IBM ESS 800 (Shark).
Administration and support the IBM AIX Unix Operation System.
Participated in the "Consolidation Project" of "IBM legacy servers (Based SP Systems - Scalable POWERparallel)" to an "IBM Regatta server."
Responsibilities:
• Assuring availability and retention of critical information of the company.
(Privately Held; 1-10 employees; Information Technology and Services industry)
March 2005 — February 2006 (1 year )
Research network technologies based on "wi-fi / wireless connectivity devices" with Unix and Linux Operational Systems.
Web Applications Research (MediaWiki, Drupal, osCommerce and Open Journal Systems / OJS – RST).
(Information Technology and Services industry)
October 2000 — February 2005 (4 years 5 months)
Role: Senior Support Analyst (Network Operations Center - NOC)
Participated in the "Data Center Hard-Launch", implementing monitoring and management tools such as "SiteScope", "MRTG",
"HP-ITO/VPO/OVO", "Concord" and "Cricket" on servers running "Windows", "Unix" and Linux".
Administration and support web servers such as "Apache", "MS IIS" and "Sun Iplanet".
Support to "DBMS" such as "DBA MS SQL", "Oracle, ", "Sybase" and "Informix".
Implementation and support firewalls and IDS tools such as "Firewall-1 Checkpoint - IDS".
Administration of DNS Servers.
(Privately Held; Information Technology and Services industry)
August 1999 — September 2000 (1 year 2 months)
"Novell Netware" and "Lotus cc-Mail" Administrator (Corporate LAN).
Support "MS Windows NT" Servers and Graphical Workstations with "Unix (SGI)".
Monitoring WAN and LAN devices.
(Public Company; 201-500 employees; Consumer Goods industry)
November 1998 — April 1999 (6 months)
"Novell Netware" supports.
Participated in projects installations of "Mail Servers" such as "Lotus ccMail", "Lotus Notes" and "MS Exchange Server".
Helpdesk to workstations applications such as "Backup Clients", "Anti-Virus" and etc...
(Public Company; 10,001 or more employees; Airlines/Aviation industry)
March 1998 — July 1998 (5 months)
"MS Exchange Server" Administration.
"MS Windows NT" and "Novell Netware" support and monitoring.
Participated in projects of "Environment Automation and Control" in some financial, research and technology companies (private and governmental) such as "ABN Anron Bank", "HSBC Bamerindus", "Bradesco", "Banco do Brasil", "Microsoft", "INPE (National Institute of Space Research)" and Telesp.
(Privately Held; 11-50 employees; Information Technology and Services industry)
September 1996 — May 1998 (1 year 9 months)
"Novell Netware" and "MS Windows NT" support to external clients and "outsourcing projects".
(Chemicals industry)
November 1993 — July 1996 (2 years 9 months)
Helpdesk to a network of "serial consoles" connected to a "Cyclades" terminal concentrator..
2000 — 2004
Job Carrer, Information Technology.