Abhishek Anand

Abhishek Anand

SEE Engineer (Windows Azure) at Microsoft

Redmond, Washington (Greater Seattle Area)
Information Technology and Services

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Abhishek Anand's Overview

  • SEE Escalation Engineer - Windows Azure at Microsoft

500+ connections


Abhishek Anand's Summary

Professional Experience :
• Escalation Engineer at Microsoft - Windows Azure
• Technical Support Engineer at Microsoft - Private Cloud, Failover Clustering.

• Undergraduate Technical Internship at Intel Corporation.
• High Performance Computing (HPC) Cluster Internship at Intel Corporation.
• Information Technology (IT) Internship at Occidental Petroleum Corporation.
• Technology Supervisor at University Recreation (LSU).

Research Experience :
• Undergraduate Researcher at Center for Computation & Technology (LSU).

Specialties: Specialties: Windows Azure, Cloud, Failover Clustering,IT,System Administration, System Engineer, Information Technology, High Performance Computing (HPC) cluster, Troubleshooting, Programming,Team Player Leadership & program management.

Programming Languages: C++, C, Verilog, MIPS Assembly;

Operating Systems: Windows, Linux

Keyword: Entry Level, Internship Experience, Intel, Computer Engineer, Computer Science, Mathematics, Distinguished Communicator Certification, Leadership.

Abhishek Anand's Experience

SEE Escalation Engineer - Windows Azure


Public Company; 10,001+ employees; MSFT; Computer Software industry

July 2012Present (2 years 4 months) Redmond, WA

 Currently member of Microsoft Azure Rapid Response team that provides 15 minutes SLA to Premier Microsoft Azure customer worldwide.
 Actively worked with Technical and Team leads on the Readiness and Product Support offering like Rapid Response Support Structure for Microsoft Azure which is equivalent to Primer Mission Critical offering.
 Major ad-hoc Project Florida Election Support and NORAD Santa Project, Sochi Olympics which was quite successful as I work closely with my team on the Support Plan from ground up which included collaboration with all concerned party starting with Customer and different Product Group and Support team. These project provided testing ground for semi-automated support based on the tool written (PowerShell Script).
 Initiative taken by me got converted into Service offering in the Microsoft Enterprise Business.
 Worked with Product Group to bring customer focused platform improvement, UI changes and Support tool for both Public and Internal Support team.
 Actively worked with member of supportability team to drive product improvement through constant feedback on product and support offering to the customer.
 As a member of Rapid Response, I have been part of onboarding process of several key customer by building plans that consider potential obstacles causing immediate &long-term consequences detailing realistic performance expectation and standards. This opportunity provided me to with result driven impact on the business.
 Provide Microsoft Azure platform level support to Microsoft Azure customer worldwide.
 Being the First member of the newly built support team, helped in the creation and defining scope of the team.
 Developed internal tool in PowerShell to expedite access to information decreasing time to solution.
 Helped in the creation of internal support documentation and external blog on all aspect of Microsoft Azure Support.
 Completed Certification 70-583 Designing and Developing Microsoft Azure Applications.

Technical Support Engineer


Public Company; 10,001+ employees; MSFT; Computer Software industry

February 2011July 2012 (1 year 6 months) Charlotte, North Carolina Area

- Working on joint venture between Microsoft and HP in the field of Private Cloud initiative - as a part of incubation team.


Undergraduate Researcher

Louisiana State University

Educational Institution; 1001-5000 employees; Higher Education industry

October 2008December 2010 (2 years 3 months) Baton Rouge, Louisiana Area

I work at Center for Computation & Technology with a leading group of researcher focused on the next generation High performance and Parallel Computing technologies on a Unix based environment led by Dr. Thomas Sterling (“Father of Beowulf Cluster computers”). I am working with the hardware team responsible for performance & benchmarking aspect of the research. Under their able guidance, presently I am involved in learning Performance Application Programming Interface (PAPI).

Undergraduate Technical Intern

Intel Corporation

Public Company; 10,001+ employees; INTC; Semiconductors industry

May 2010August 2010 (4 months) DuPont, WA

• Implemented Ganglia (Cluster monitoring software) on a benchmarking cluster with 450 nodes.(112th rank-Top 500 listing)
• Determined the eligibility and estimated ranking of cluster to participate for The Green500 Supercomputer List.
• Analyzed Iozone System Benchmarking Source Code.

High-performance Computing Cluster Intern


Public Company; 10,001+ employees; INTC; Semiconductors industry

January 2009May 2009 (5 months) DuPont, WA

I worked with Intel's Software and Solutions Group (SSG) responsible for supporting and maintaining Linux clusters in Intel's CRT Datacenter. I worked with leading edge technologies to benchmark customer applications in the fields of weather simulation, seismic data processing, financial portfolio analysis, aerospace and manufacturing structural analysis, and many other dynamic applications in the field of High Performance Computing (HPC).
=> Responsibilities included supporting and maintaining Linux based cluster Supercomputer Datacenter.
=> Administered customer accounts and access, installed software and hardware components as needed.
=> Assembled and prepared reports on utilization data and reliability of Cluster on weekly basis.

Technology Supervisor

Louisiana State University

Educational Institution; 1001-5000 employees; Higher Education industry

November 2006September 2008 (1 year 11 months) Baton Rouge, Louisiana Area

I worked under direct supervision of the Assistant Director of Technology. I oversee all aspects of Information Technology at University Recreation which includes security, training, hardware and software installations, providing quality customer service, and technical support to various other areas in University Recreation.
* Assist in setting up Windows based wired and wireless network with work stations, servers, printers, etc.
* Responsible for administering all the security policies for hardware and software.
* Responsible for management/maintenance of all the peripherals hardware to keep ERP system up and running.
* Act as a liaison for University Recreation for various departments on campus (ITS, Telecommunication, Tiger
card) and also for our ERP system.
* Actively involved in all phases of IT initiative taken by department to meet IT standard, customer needs and support organization business objective; from need analysis and requirement definition to research, implementation and training.
* Actively involved in monitoring IT budget and purchase of hardware by projecting future needs.
* Assembled and installed a wide array of computer systems, workstations, and peripheral hardware.
* Responsible for maintenance of 75 computers, 6 servers (including security cameras, Payment and Time Clock management Server) together with 2 print servers.
* Dealt with troubleshooting computer problems and compatibility issues for ERP System. (Hardware & software).
* Knowledge of WAP installation and Configuration.

Public Company; 10,001+ employees; oxy; Oil & Energy industry

May 2008August 2008 (4 months) Houston, Texas Area

Information Technology Internship - IT Automation System Group
• Audited 50 Automation Servers based on Open Architecture deployed over 13 different Cluster on both hardware and software layer and set up a standard according to company and industry need for future deployments of servers.
• Detail documentation of expected standard, test methodology or procedure for determining differences or deviations, checklist and final report on findings towards corrections and standardization of assigned Automation Servers.
• Performed testing and evaluation of servers according to company & industry standard.
• Developed of a small scale database in MS Access consisting of required data from 50 Automation Servers.

Abhishek Anand's Volunteer Experience & Causes

  • Volunteer Experience

    • Student Volunteer

      Super computing Conference (SC10)
      • Science and Technology

Abhishek Anand's Projects

  • Database Consolidation Private Cloud

    • November 2011 to Present
    Team Members: Abhishek Anand

    The first appliance in the industry which consolidates and manages thousands of databases, integrates hardware, software and support and is scalable to meet dynamic business needs.

Abhishek Anand's Courses

  • Bachelor of Science, Computer Enginering, Computer Science, Mathematics

    Louisiana State University

    • Operating System (CSC 4103)
    • Parallel Programming
    • Computer Architecture
    • Complex Variable
    • Advance Data Structure
    • Computer Organization
    • Discrete Structures
    • Applied Algebra
    • Senior Design I, II
  • Massive Open Online Courses - MOOC

    • Startup Engineering provided by Stanford University through Coursera. (Summer 2013)

Abhishek Anand's Certifications

  • Microsoft Certified Technology Specialist (MCTS): Windows 7, Configuration (Exam 70-680)

    • Microsoft Corporation
    • June 2011
  • Microsoft Certified IT Professional (MCITP) : Enterprise Desktop Administrator on Windows 7 (Exam 70-686)

    • Microsoft Corporation
    • July 2011
  • PRO: Designing and Developing Windows Azure Application (Exam 70-583)

    • Microsoft Corporation
    • August 2012

Abhishek Anand's Skills & Expertise

  1. Windows Azure
  2. High Performance Computing
  3. C++
  4. C
  5. Linux
  6. System Administration
  7. FailoverCluster
  8. Database Consolidation Appliance (DBC)
  9. Programming
  10. Databases
  11. Private Cloud
  12. Cloud Computing
  13. Hybrid Cloud
  14. Microsoft Cluster
  15. Operating Systems
  16. Hyper-V
  17. Microsoft Technologies
  18. Cross-functional Collaborations
  19. Technical Leadership
  20. Technical Support
  21. Mission Critical
  22. Windows
  23. Computer Science
  24. Virtualization
  25. Servers
  26. Cluster
  27. Troubleshooting
  28. Windows Server
  29. Information Technology
  30. Powershell
  31. Software Installation
  32. Windows 7
  33. Active Directory
  34. Enterprise Software
  35. TCP/IP
  36. Microsoft SQL Server
  37. Networking
  38. Software Documentation
  39. SharePoint
  40. Hardware
  41. IIS
  42. Testing
  43. Access
  44. Program Management
  45. Software Development
  46. Perl
  47. Distributed Systems
  48. Telecommunications
  49. Python
  50. Visual Studio

View All (50) Skills View Fewer Skills

Abhishek Anand's Education

Louisiana State University

Bachelor of Science, Computer Enginering, Computer Science, Mathematics


Activities and Societies: Student Volunteer at Supercomputing Conference 2010, IEEE, IEEE Computer society, Association for Computing Machinery, The National Society of Collegiate Scholars,Golden Key International Honour Society,Volunteer LSU

Sainik School Tilaiya

High School, Computer Science, English, Mathematics, Physics, Chemistry.


Activities and Societies: Student Government President.

Massive Open Online Courses - MOOC

Abhishek Anand's Languages

  • English

  • Hindi

Abhishek Anand's Additional Information


Technology, Science, Philosophy,

Groups and Associations:

IEEE, IEEE Computer Society, IEEE Computational Intelligence Society, Association for Computing Machinery (ACM),. •National Society of Collegiate Scholars,Golden Key International Honour Society, National Academic Honor Society Alpha Lambda Delta.

Honors and Awards:

• Awarded Tiger Scholar Academic Excellence Award for complete Undergraduate Course.
• Dean’s List (above 3.5 GPA): Academic Excellence Award for Fall 2006, 2007; Spring 2007.
• LSU Distinguished Communicator Certification.
• 54th ranked team in IEEE Xtreme Programming Competition 3.0 among 700 teams from over 40 countries.

Contact Abhishek for:

  • career opportunities
  • consulting offers
  • new ventures
  • job inquiries
  • expertise requests
  • reference requests
  • getting back in touch

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