Director of Product Management, Live Search
Greater Seattle Area
Director of Product Management, Live Search
Greater Seattle Area
Experienced Marketing professional specializing in leading teams to deliver innovative Web sites and services that drive customer demand. Online product management expertise includes Web site and service value proposition development, feature planning & requirements, positioning, go-to-market strategy, branding, design & IA management, and tracking and optimization.
Emerging media, Web services syndication, online CRM, E-commerce, digital campaigns and advertising, Search, business intelligence, field leadership, change management.
(Public Company; 10,001 or more employees; MSFT; Computer Software industry)
May 2002 — Present (7 years 3 months)
Senior team manager accountable for leading cross-functional strategy and execution to build and deliver a portfolio of online sites, applications, and syndicatable Web services in over 80 markets worldwide that increase engagement and satisfaction among millions of customers. Main inventor, patent pending for Web Error user experience and management. Applications and services include: Live Search, Microsoft Download Center, Microsoft Product Catalog, Microsoft Home Page, and Webcasts & Events. Responsible for $16M E-Commerce P&L and $1M budget.
(Public Company; 10,001 or more employees; MSFT; Internet industry)
May 1999 — May 2002 (3 years 1 month)
Managed a full-time team (Product Management, Site Management, Copy, Design, and Production), as well as contingent staff, to deliver requirements & features, online campaigns, newsletters, and search-optimized content across a portolio of sites across Microsoft.com to increase awareness, perception change, and response from millions of customers worldwide. Portfolio included: Microsoft.com Home Page, Microsoft.com Search, .NET site, and the Microsoft This Week! newsletter.
Ph.D. and M.A. , English , 1990 — 1996
B.A., Magna cum Laude , English
* Magna cum Laude at University of Texas
* Four Gold Star Awards and two Marketing MVP Awards at Microsoft