Amr El Adawi

Current

MEA Principle Business Advisor, Telecommunications, Media & Transportation at Oracle

Past

Sales Consulting Manager - Egypt, Libya, East Africa at Oracle
Principle Sales Consultant at Oracle
Senior Support Consultant at Oracle

Database and System Administrator at Arabian International Construction
Database and System Administrator at General Dynamics Land Systems
Instructor/Assistant at Information Technology Institute

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3 more...

Education

Middlesex University
Ain Shams University
British Council

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Connections

161 connections

Industry

Information Technology and Services

Amr El Adawi’s Experience

MEA Principle Business Advisor, Telecommunications, Media & Transportation

Oracle

(Public Company; ORCL; Computer Software industry)

2008 — Present (1 year)

- Interacts with client's business and technical personnel to fully understand their business needs, issues and risks
- Selecting the right oracle packages, technologies and strategies to solve the business problem
- Selecting the right partner solutions to solve the business problem
- Responsible to create Executive Level relationships within the Oracle installed base in the Telecommunications, Media & Transportation industry
- Conducting workshops involving the different departments of a client organization to uncover the shortcomings in the installed modules and any additional modules that can be used to serve the accounts. These workshops are project managed by the SBA who will use any resources from the presales, consulting or channel pool to assist in these projects
- The final outcome is a presentation to the CEO or the board with the purpose of moving ahead with the project (which includes solution benefits, fitment analysis, cost-benefit analysis, and proposed value)
Sales Consulting Manager - Egypt, Libya, East Africa

Oracle

(Public Company; 10,001 or more employees; ORCL; Computer Software industry)

2006 — 2008 (2 years)

- Maintaining an in depth and up to date industry knowledge in the designated industries
- Maintaining an up to date knowledge of all relevant customer needs
- Building and maintaining effective relationships with all relevant customers throughout the sales lifecycle
- Maintaining up to date knowledge and commercial awareness of the external market place and competitor industry/product/solution offerings and value propositions
- Exploiting Oracle's Marketing messages in the definition of industry and product solutions
- Developing, justifying and defending Oracle solution blueprints with board level customer persons and articulating the solution plan and roadmap to them
- Designing and delivering customer demonstrations/presentations to articulate, update and evangelize Oracle based industry solutions
- Working as part of Account Teams on specific opportunities to enhance revenue for Oracle Corporation through license sales
Principle Sales Consultant

Oracle

(Public Company; 10,001 or more employees; ORCL; Computer Software industry)

2001 — 2006 (5 years)

- Actively maintaining a depth of product knowledge in the designated product areas
- Ensuring the Presales team and specified groups have up-to-date and relevant product knowledge in the designated product areas
- Maintain awareness of all relevant competitive products
- Understand the needs and pains of the customer and then to link them to a set of products/solutions provided by Oracle
- Contributing to the generation and maintenance of relevant product area specific Value Propositions
- Educating customers and Partner Organizations in Oracle Product offering and Value Propositions in the designated product areas
- Providing buyable solutions in Sales Campaigns
- Help pushing Oracle’s product offering to the Market
- Building and maintaining relevant relationships with the customer during the bid process
Senior Support Consultant

Oracle

(Public Company; 10,001 or more employees; ORCL; Computer Software industry)

1999 — 2001 (2 years)

- Contributing to Knowledge Management content creation and maintenance
- Participating in Root Cause/Corrective Action defined within the product area in order to further enhance the customer experience and improve the Oracle product
- Working with development on product improvement programs (testing, BETA programs etc) as required
- Maintain an up-to-date and in-depth knowledge of new products released in the market for the given product area
- Managing and resolving Service Requests logged by customers on Oracle products and contribute to proactive support activities according to product support strategy and model
- Owning and resolving problems and managing customer expectations throughout the Service Request lifecycle in accordance with global standards
- Respond and resolve customer issues within Key Performance Indicator targets
- Operate in line with Bug Diagnosis and Escalation/Development Bug guidelines in resolution of Bug related Service Requests
Database and System Administrator

Arabian International Construction

(Public Company; 501-1000 employees; Construction industry)

1998 — 1999 (1 year)

- Installation and implementation of Oracle Applications
- Maintenance/upgrade and administration of Oracle Applications
- Maintenance and administration of Oracle Database
- Maintenance and administration of SUN servers
Database and System Administrator

General Dynamics Land Systems

(Public Company; 10,001 or more employees; GD; Defense & Space industry)

1997 — 1998 (1 year)

- Maintenance/upgrade and administration of CIIM (ERP) Application
- Maintenance and administration of Oracle Database
- Maintenance and administration of NCR servers
- Consultant to the Egyptian Tank Plant - Military Factory 200 MIS department
- Train/educate Egyptian Tank Plant - Military Factory 200 employees
Instructor/Assistant

Information Technology Institute

(Educational Institution; 201-500 employees; Education Management industry)

1996 — 1997 (1 year)

- Instructor for a variety of courses
- Assistant instructor for a variety or courses (C, UNIX, Shell programming, X Windows)

Amr El Adawi’s Education

Middlesex University

MSc. , Business Information Technology , 2002 — 2005

http://www.mdx.ac.uk
Ain Shams University

BSc. , Electrical Engineering , 1988 — 1994

http://eng.shams.edu.eg
British Council

GCE , General Certificate of Education , 1987 — 1988

http://www.britishcouncil.org/egypt.htm