Commercial Manager at Mahindra Satyam. IACCM certified member (MCCM(cert))
Croydon, United Kingdom
- Current
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- SWIFT Commercial Manager at Satyam
- Past
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- Project Lead at Cranfield School of Management (MBA project)
- Team Lead at Accenture
- Software Engineer at Infosys
- Systems Administrator at National Centre for Software Technology (NCST)
- Education
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- Cranfield University - Cranfield School of Management
- National Centre for Software Technology (now, C-DAC)
- University of Mumbai
- Recommended
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4 people have recommended Amit - Connections
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270
connections
- Industry
- Outsourcing/Offshoring
- Websites
Amit Kapoor’s Summary
A versatile and hands-on professional with more than 7 years of progression in leading IT services companies and an MBA from Cranfield University. Won “Global Sourcing & Innovation Award 2007”, a European B-school competition prize of €10,000 sponsored by Nyenrode business school, TCS and Wall Street Journal, for the most compelling presentation & defence of views on innovation outsourcing, and on the basis of superior writing and articulation skills.
Amit Kapoor’s Specialties:
Commercial Management, Innovation management, Business improvement
Amit Kapoor’s Experience
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SWIFT Commercial Manager
Satyam
(Public Company; SAY; Information Technology and Services industry)
October 2007 — Present (2 years 3 months)
At Satyam, my primary responsibility is to enhance the pre-sales and delivery processes to improve sales-conversion ratio and to aid programme governance. Major achievements are as below.
• Managing commercials, change control and contracts for large IT separation programme involving Ford and Jaguar & Land Rover.
• Managed continuous improvement planning programme for a large consumer goods client by motivating busy project teams to generate enhancement ideas. This drive generated over 60 ideas, a few of which were pursued to become actual projects, leading to higher revenue realisation.
• Designed and managed knowledge transition process from a client’s former IT service partner to Satyam, factoring various constraints including client SME availability, previous partner’s contractual obligations with the client, ramp-up time of Satyam associates, etc.
• Managed pre-sales process for a marquee retail account, eventually resulting in Satyam winning the deal, on account of our deeper understanding of the client’s business environment & greater relevance of solution offering, as perceived by the client. -
Project Lead
Cranfield School of Management (MBA project)
(Educational Institution; 201-500 employees; Education Management industry)
June 2007 — August 2007 (3 months)
Led a 4 member MBA team to perform an innovation audit of a leading toy manufacturer and marketing services company. The audit involved interviewing senior executives of the organisation globally and applying the innovation pentathlon framework in coming up with the recommendations. A 15000+ word group report was submitted to the client & was well received.
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Team Lead
Accenture
(Public Company; 10,001 or more employees; ACN; Outsourcing/Offshoring industry)
February 2004 — September 2006 (2 years 8 months)
• Transitioned an application management project from a credit management client in the US, to Accenture, India. Recruited team members, set up processes and plans, and co-ordinated with client managers directly to deliver the project. This project resulted in a 20% IT workforce increase for the client at Indian billing rates.
• Customized development processes to align with client’s needs by convincing quality analysts about the rationale for change, while ensuring that Accenture’s best practices and CMM compliance necessities were not compromised.
• Significantly contributed to the selection of client connectivity infrastructure by co-ordinating activities of network professionals from Accenture, Avanade and the client organisation, and testing the different options for stability and speed. -
Software Engineer
Infosys
(Public Company; 10,001 or more employees; INFY; Information Technology and Services industry)
November 2002 — February 2004 (1 year 4 months)
• Optimised the offshore to onsite code delivery process by establishing a time-efficient workflow and facilitated acceptance of the change by relevant stakeholders, shortening the time consumed in the daily code transfer process by 50%.
• Stepped up to the role of a module lead on short notice on numerous occasions in a project for Aventis Pharma and ensured that team deadlines were met on all occasions.
• Evaluated different software development approaches in a project for Shell and after thorough analysis, proposed the one that eventually shortened the planned effort by 50%. -
Systems Administrator
National Centre for Software Technology (NCST)
(Government Agency; 201-500 employees; Information Technology and Services industry)
October 2000 — November 2002 (2 years 2 months)
• Liaised with external vendors and service providers to ensure immediate service to internal users on infrastructural issues with minimum down-times.
• Set up and streamlined infrastructure-related processes for a new remote branch office bringing it to optimum operational levels in one month's time.
• Foresaw a scalability issue on a critical server, proposed a solution and orchestrated the entire migration, significantly improving user experience.
• Designed, co-ordinated and conducted a one-day Linux training programme for Bombay Chambers of Commerce, resulting in fees-based revenue of INR 26000 for C-DAC.
Amit Kapoor’s Education
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Cranfield University - Cranfield School of Management
MBA , Innovation Management , 2006 — 2007
Leading an Cranfield MBA team for an innovation audit project of The Marketing Store.
- Activities and Societies:
- MBA band, MBA volleyball captain
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National Centre for Software Technology (now, C-DAC)
PGDST , Software Technology , 2000 — 2001
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University of Mumbai
BEng , Instrumentation , 1996 — 2000
Additional Information
Amit Kapoor’s Websites:
Amit Kapoor’s Interests:
Emceeing (Compering), singing, playing volleyball and table tennis
Amit Kapoor’s Groups:
GSIA
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Cranfield SOM - MBA Alumni -
The BPO and Offshoring Best Practices Forum -
IACCM
Amit Kapoor’s Honors:
• Won European business school essay competition on the theme of Global Sourcing & Innovation organised by Nyenrode Business School, Netherlands.
• Won “Dream Team” and “Super trooper” awards for exemplary team performance in a complex project with strict deadlines.
• Won “Pioneer” Award for high value contributions to Accenture’s knowledge base.
• Cranfield School of management runners-up for AT Kearney Global Prize 2006 ( a consulting & a business strategy competition).
Amit Kapoor’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- job inquiries
- expertise requests
- reference requests
- getting back in touch
