
Director at Resolve Counseling and Consulting, LLC.
Cincinnati Area

Director at Resolve Counseling and Consulting, LLC.
Cincinnati Area
Psychology professional adept at social science research and statistical analysis
Experienced in adult learning theories and training techniques
Fourteen years experience in evaluation, coaching, training, and mediation
Able to build rapport and trust easily, and able to handle sensitive information
Diplomatic and tactful with all levels of professionals and non-professionals
Experienced in global cultures and travel, and speaks two foreign languages
Individual and Group Coaching for performance enhancement, Leadership development, Effective Interpersonal Communications and Managerial Skills Training, Behavioral and Structured Interview development, Selection and Survey Assessment development and validation, Meeting Facilitation, Training and Presentations, Job Analysis, and Organizational Needs Assessment.
(Human Resources industry)
May 2009 — Present (3 months)
Resolve Counseling and Consulting specializes in providing counseling and coaching to individuals and groups.
Our counseling specialization focuses on enhancing individual's emotional and psychological health through individual, couples, and group therapy.
Our consulting services are designed to help small to medium size companies and organizations create customized selection, training and performance evaluationas systems.
We pride in providing solutions that are just the right fit for your needs at the right time.
(Educational Institution; Higher Education industry)
December 2008 — April 2009 (5 months)
At this position I provide information and analysis to support decision making at Northern Kentucky University. I have to draw information from university databases, state and national datasets, survey results, statistical models, and other sources of factual information.
Maintain awareness of current conditions and emerging trends in education, government, and society
Conduct literature reviews to identify ideas and information useful to NKU’s purposes
Use query/reporting software to select data from NKU enterprise management systems
Write analytical research reports using concise narrative text
Investigate and explain conditions and processes related to NKU operations and create effective written explanations
Lead research project groups and data development teams
Recommend comprehensive, systemic solutions to emerging needs and existing problems
Develop sample surveys, conduct statistical analysis of response
Make rational, information-based recommendations
(Non-Profit; 201-500 employees; Non-Profit Organization Management industry)
November 2002 — November 2008 (6 years 1 month)
Created a Leadership Development Program for staff development, based on organization’s strategic plans
Conducted intelligence, personality, behavioral, and vocational evaluations on individuals
Provided a complete job analysis on the professional position of Children’s Mental Health Counselor
Coached individuals and groups on setting and achieving goals
Developed employee satisfaction survey based on organization’s strategic plan
Developed new staff selection procedure based on job analysis
(Higher Education industry)
January 2008 — May 2008 (5 months)
Designed and published web based on-boarding and exit process for university staff
Conducted background research and edited text, Manning, G & Curtis, K. (2008). The Art of Leadership. New York, McGraw Hill Education; 2nd edition
Organized the 3rd Annual River Cities Industrial and Organizational Psychology Conference
(Research industry)
August 2007 — December 2007 (5 months)
Analyzed and reported on employee satisfaction survey
(Education Management industry)
August 2007 — November 2007 (4 months)
Organized the 3rd Annual River Cities Industrial and Organizational Psychology Conference as the Program Chair
(Non-Profit Organization Management industry)
August 2006 — December 2006 (5 months)
Designed, and analyzed survey research on the stress experienced by subordinates due to their leader’s management style
(Non-Profit Organization Management industry)
February 2002 — August 2002 (7 months)
Trained teachers on how to evaluate and develop children with emotional and behavioral problems
Consulted with teachers, Early Childhood Directors, and parents on appropriate handling of children to enhance their resiliance
(Non-Profit Organization Management industry)
August 1999 — July 2001 (2 years)
Managed program and supervised 11 professionals
Developed 360 degree staff evaluation
Initiated team-building activities to build morale and combat burnout
Presented staff development workshops on “Effective Communication” using the MBTI
(Higher Education industry)
July 1998 — June 1999 (1 year)
Conducted departmental evaluation and made recommendations for optimal inter-personal functioning
Acted as liaison between the department of EAP and other university departments
Created and published monthly employee newsletters
Organized and facilitated monthly supervisor support network sessions
(Non-Profit Organization Management industry)
May 1997 — June 1998 (1 year 2 months)
Managed an Independent Living Program for young homeless adults between the ages of 18 and 22.
Supervised facility staff
Coached participants on job and education skills
(Non-Profit; 51-200 employees; Non-Profit Organization Management industry)
1994 — 1998 (4 years)
(Non-Profit Organization Management industry)
January 1994 — April 1997 (3 years 4 months)
Conducted individual, family and group counseling with runaway teenagers to facilitate their smooth return home.
(Public Company; 10,001 or more employees; Airlines/Aviation industry)
February 1985 — December 1990 (5 years 11 months)
Provided inflight services to inter-continental travelers
Traveled and worked worldwide and interacted with an international clientelle
M.S. , Industrial and Organizational Psychology , 2006 — 2008
Completed Graduate Seminars
• Creating Survey Tests
• Fundamentals of Employee Assistance Programs (EAP)
• Human Resources Management
• Human Resources Consulting
• Job Analysis
• Leadership Development
• Managing People & Organizations
• Organizational Development & Organizational Change
• Research Seminar in Marketing
• Research Design
• Selection & Performance Appraisal
• Statistical Analysis
• Training & Development
• Work Environments
• Workplace Cognition
• Web Use and Publishing
Awards and Recognitions
2007-2008 Who’s Who Amongst American College and University Students
2001 Customer Service Award-Seven Counties Services
1997 Fall Conference of the Southern Association for Counselor Education - Represented minority students in counseling psychology
Committee for the Multicultural Counseling Work Book - Awarded scholarship for minority students in counseling psychology
M.Ed. , Educational and Consulting Psychology , 1991 — 1993
2007-2008 Who’s Who Amongst American College and University Students
2001 Customer Service Award-Seven Counties Services
1997 Fall Conference of the Southern Association for Counselor Education - Represented minority students in counseling psychology
Committee for the Multicultural Counseling Work Book - Awarded scholarship for minority students in counseling psychology