Websites Manager at Melbourne Water
Melbourne Area, Australia
Websites Manager at Melbourne Water
Melbourne Area, Australia
Six years of experience in IT consulting and management, over five of which were spent in the strategic planning, technical development, business integration, and marketing of websites, web portals, intranets, and social media sites. Overall, eight years of work experience.
- Uniquely positioned between IT, marketing, and senior (strategic) management -- with a background in IT and experience in all three areas
- Management and consulting experience in small start-ups, large multinationals, local and global non-profits, and government organizations
- Have been developing websites professionally since 1997; specialize in the use of social media
- Possess excellent written and oral communication skills; have experience in teaching and training
(Government Agency; Utilities industry)
May 2009 — Present (7 months)
- Management of all Melbourne Water websites
(Privately Held; 10,001 or more employees; Logistics and Supply Chain industry)
June 2008 — August 2008 (3 months)
- Managed Linfox’s website and the Linfox.com redevelopment project, liaised with external vendor for migration to a new Content Management System.
- Managed & advanced Linfox’s global intranet portal, managed technical and non-technical web services teams, consulted with internal departments to make their use of online resources as effective & efficient as possible.
- Conducted end-user training, developed content quality & site governance procedures, implemented Search Engine Optimization best practices.
- Completed all tasks (including extra features) in time and within budget.
(Educational Institution; 201-500 employees; Higher Education industry)
January 2008 — May 2008 (5 months)
- Helped devise & implemented web strategy for a new organization-wide intranet portal.
- Conducted technical & business analysis, managed & migrated portal content, authored governance documentation, and authored & conducted user training.
- Completed all tasks to go live the week preceding the project deadline.
(Public Company; 10,001 or more employees; RDS; Oil & Energy industry)
May 2007 — September 2007 (5 months)
- Migrated and supervised the migration of multiple, distributed, independent intranet sites to one, central, global intranet portal platform.
- Liaised with departmental content owners to migrate a 2,000+ page intranet portal for one of Shell’s largest refineries.
(Public Company; 501-1000 employees; TPR; Education Management industry)
September 2003 — July 2006 (2 years 11 months)
- Taught GMAT, GRE & SAT I (Math & English) classes.
(Higher Education industry)
September 2001 — July 2006 (4 years 11 months)
- Taught the 'E-Security' and 'IT Management' courses as part of BBA-IT program. Continued to teach IT Management every other semester till 2006.
- Taught classes, created & graded quizzes, and graded midterm examinations & term assignments.
(Privately Held; 1-10 employees; Information Technology and Services industry)
September 2004 — January 2006 (1 year 5 months)
- Managed all technology-related aspects of PDGF: conducted research, planned technology directions, and made & implemented technology decisions.
- Managed the Pakistan Country Gateway, a portal focused on the application of Information & Communication Technologies in Pakistan’s development sector.
- Managed a disaster relief information portal created in the aftermath of a powerful earthquake that struck Pakistan in October 2005.
- Planned, designed, and developed Pakistan’s first grievance redress portal in collaboration with the Asian Development Bank’s Access to Justice Program and as part of the Government of Pakistan’s (GoP) e-government initiative.
- Researched, installed, and configured (mostly open source) software solutions for PDGF’s clients and then trained employees to use them. Planned & helped implement clients’ web content & technology integration strategies.
(Public Company; 501-1000 employees; TPR; Education Management industry)
September 2003 — September 2004 (1 year 1 month)
- Launched and managed the Islamabad branch of The Princeton Review (TPR).
- Planned & implemented course schedules; recruited teachers; planned & executed marketing strategies; managed accounts; liaised with schools & universities (both administration & students).
(Telecommunications industry)
October 2002 — September 2003 (1 year )
- Assisted in overall management or Radio Buraq's FM radio stations: conducted audience research; executed marketing schemes; helped plan broadcast schedule; conducted audio training for engineers & producers; managed recording studios & audio repository.
- Managed Radio Buraq's website: designed, maintained, and authored content.
- Tested in-house digital asset management system for remote radio broadcast.
(Telecommunications industry)
November 2001 — October 2002 (1 year )
- Helped design application architecture & develop components for in-house digital asset management & content management systems.
- Interacted with clients to gather their website/intranet requirements, designed client-side systems using in-house software solutions.
- Helped develop a content strategy and site design (content, layout & graphics) for all websites managed by IAC.
- Created and maintained flagship sites.
(Non-Profit Organization Management industry)
May 2001 — July 2001 (3 months)
- Designed, developed and implemented information management solutions using databases & the Internet for multiple programs and regional resource centres.
- Trained teams in the use & creation of databases, publishing documents on the Internet using various authoring tools, carrying out research on the Internet, and managing information electronically.
(Information Technology and Services industry)
August 2000 — April 2001 (9 months)
- Assisted in the design, development & delivery of all products and solutions.
- Conducted technical & non-technical interviews for all SoftWeb Corporation (USA) job applicants from Pakistan.
(Educational Institution; 201-500 employees; Education Management industry)
August 1999 — July 2000 (1 year )
- Held tutorials & help sessions. Created, administered and graded assignments, quizzes & examinations for undergraduate computer science courses.
- Carried our research assignments within computer sciences faculty.
(Educational Institution; 201-500 employees; Education Management industry)
September 1998 — July 1999 (11 months)
- Designed, developed & maintained the official university web site.
MBA , 2006 — 2008
- Recipient of Letter of Commendation from Dean for 'Managing People for High Performance', 'E-Commerce', and 'Negotiations' courses
- Recipient of Global Management Scholarship (now called Dean's International Management Scholarship)
BSc (Honours) , Computer Science , 1996 — 1999
Voted alumni class representative for BSc Class of 1999.
Technology, music (particularly drums & percussion), film, television, radio, reading, writing, hiking.
- Recipient of Letters of Commendation from Melbourne Business School Dean for 'Managing People for High Performance', 'E-Commerce', and 'Negotiations' courses
- Recipient of Global Management Scholarship (now called Dean's International Management Scholarship) for MBA