Alper Soydas

Current

Owner at MUSTERI DENEYIMI
Business Development Consultant at Mobiltim
Quality Assurance and Marketing Research at (confidential)

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Past

Customer Experience & Customer Service Quality Assurance Head at Turkcell
Quality and Reserch Head at Global Bilgi
Marketing Research and Advertising Manager at Probil

Marketing Projects Manager at Hurriyet
Marketing Research Projects Manager at Trio Marketing Research
Marketing Research Projects Assistant at Barem Research International

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3 more...

Education

Bogaziçi Üniversitesi
KEAL - Karadeniz Ereğli Anadolu Lisesi

Recommended

3 people have recommended Alper

Connections

227 connections

Industry

Wireless

Websites

Alper Soydas’s Summary

More than 10 years of research & business development and marketing management experience + 5 years of GSM industry experience. Freelance marketing - mobile marketing -market research & QA consultant. Designing, developing and applying new custom made research and test methods. Collecting, analyzing and reporting customer feedbacks. Expert in mobile marketing.

Alper Soydas’s Specialties:

Mobile Marketing
Marketing Research & Quality Assurance
Technology Business Development
Marketing

Alper Soydas’s Experience

Owner

MUSTERI DENEYIMI

(Privately Held; Research industry)

February 2007 — Present (2 years 10 months)

Musteri Deneyimi is a creative solution to the gap between regular customer feedbacks and market research. Customers can freely write down their recommendations, complaints, appreciations and can rate the products/services. All their entries are gathered, analyzed and reported to the interested companies.
Business Development Consultant

Mobiltim

(Wireless industry)

January 2007 — Present (2 years 11 months)

Consultancy area includes:
> Mobile payment (premium SMS, micro payment)
> Mobile marketing (shortcodes, mobile advergames, mobile viral marketing, Location based marketing)
> LBS (Vehicle tracking, people tracking)
Quality Assurance and Marketing Research

(confidential)

(Research industry)

October 2006 — Present (3 years 2 months)

Marketing research, customer experience management, user experience tests, focus groups, new quality monitoring method adaptations
Customer Experience & Customer Service Quality Assurance Head

Turkcell

(Public Company; TKC; Telecommunications industry)

December 2004 — October 2006 (1 year 11 months)

Designing and implementing new customer feedback collecting methods.
Management of research providers.
Management of Customer Experience team and Quality Assurance team.
Reporting to Marketing, Sales, Channel and HR departments.
Quality and Reserch Head

Global Bilgi

(Public Company; Telecommunications industry)

April 2002 — December 2004 (2 years 9 months)

Designing and implementing new research methods.
Management of research providers.
Management of Quality team.
Marketing Research and Advertising Manager

Probil

(Privately Held; Information Technology and Services industry)

November 2000 — August 2001 (10 months)

Managing the relations with the advertising agency.
Managing marketing research projects.
Marketing Projects Manager

Hurriyet

(Public Company; Newspapers industry)

October 1998 — November 2000 (2 years 2 months)

Management of projects related to brand management, advertising, sponsorships, website development and marketing campaigns.
Marketing Research Projects Manager

Trio Marketing Research

(Market Research industry)

July 1996 — November 1997 (1 year 5 months)

Management of research projects from the proposal till the presentation.
Marketing Research Projects Assistant

Barem Research International

(Market Research industry)

June 1995 — July 1996 (1 year 2 months)

Assisting to all marketing research process.

Alper Soydas’s Education

Bogaziçi Üniversitesi

Business Administration 1990 — 1995

Activities and Societies:

Member of Boğaziçi University Management and Economics Club
Member of Sports Committee (Basketball player)
KEAL - Karadeniz Ereğli Anadolu Lisesi