
at
San Francisco Bay Area

at
San Francisco Bay Area
Quality-driven, PMP-certified leader with over 15 years experience implementing full development life cycle projects.
A strong project manager with a great sense of humor. Unsurpassed leadership, coaching and counseling skills which enable project teams to achieve optimum results. Proven history of successfully leading multi-disciplinary teams, meeting aggressive schedules, and achieving both his company's and his customers' satisfaction goals. An individual who seeks responsibility, takes charge of projects, and drives others to excel. Strong analytical, negotiation and problem solving skills.
• Managing multiple projects in matrix organization
• Mentoring and developing people as functional manager
• Exceeding expectations of large corporate clients (ie., Kaiser Permanente, HP, PG&E)
• Building strong, lasting relationships with customers
• Inspiring and leading team members to achieve Corporate goals.
(Privately Held; Computer Software industry)
2009 — Present (less than a year)
(Public Company; NT; Telecommunications industry)
2006 — 2009 (3 years )
Led world-wide multi-disciplinary teams in the introduction of new interactive voice response (IVR) products;
This position required leadership, conflict resolution, influencing skills, developing and managing high performance cross-functional teams and reaching stretch goals with tight Time-To-Market schedules.
(Telecommunications industry)
2001 — 2006 (5 years )
Managed the implementation of customer-specific projects by achieving rapid and timely delivery, and low defect rates, while mentoring both Developers and other Project Managers. Created strong partnerships with customers, resulting in follow-up business opportunities. Provided technical and functional leadership to Developers.
(Telecommunications industry)
1999 — 2001 (2 years )
Managed the implementation of customer-specific projects. Mentored both Developers and other Project Managers. Created strong partnerships with customers.Provided technical and functional leadership to Developers.
(Consumer Goods industry)
1996 — 1999 (3 years )
Participated in the pre-sales process to determine customer needs. Directed customized database projects from start to completion. Managed client expectations during the project.
• Delivered a Data Mart with customized IRI data to Clorox as part of their Data Warehouse initiative
• Managed the first IRI implementation of EDT technology for Clorox
• Received the “President’s Award” for the Hunt-Wesson UNIX Conversion.
(Privately Held; Information Technology and Services industry)
1989 — 1996 (7 years )
Managed major releases from requirements to general release. Supervised a group of 5 – 8 application programmers. Field-tested 3 major releases of Triad software, and worked closely with users to understand their requirements.
BA , English Literature, Broadcasting, Computer Science , 1966 — 1972
project management methodology, literature, American history, golf, racquetball
PMI (PMP Certified)
"Award of Distinction", Nortel, 2008