Ahmad Al Halabi

Current

• Senior Executive - Customer Business at Dubai Properties

Past

• Property Consultant / Marketing & Sales Executive at City of Arabia
• Logistics Technician at United States Air Force
• Document Control at US Air Force

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Education

• Chapman University
• Community College of the Air Force
• Henry Ford Community College

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Connections

41 connections

Industry

Facilities Services

Ahmad Al Halabi’s Summary

 Expert with Illustrator®, Photoshop®, Adobe Professional® & Microsoft® office and Windows environments.
 Hardware and software installation, configuration & troubleshooting.
 Excellent internet skills for research, e-mail, and browsing.
 Enthusiastic, versatile, juggles multiple tasks, responsible, responds creatively and quickly.
 Ability to manage, supervise and train people.
 Sharp, creative, innovative and quick learner.
 Excellent communication and people skills
 Patient - strong interpersonal and multitasking skills
 Speaks fluent Arabic

Ahmad Al Halabi’s Experience

• Senior Executive - Customer Business

  Dubai Properties

  (Government Agency; Real Estate industry)

  August 2007 — Present (2 years 5 months)

  Business Processes
  - Implement the appropriate Customer Business model in the facilities management sector
  - Implement a protocol for the Customer Business that will be extended to different segments of clients including: home owners, corporate clients, retail outlets and others.
  - Participate in developing service level agreements
  - Attend tenants’ association meetings and act on behalf of Idama.
  - Assist in marketing Idama products and services
  - Implement the related commercial processes and procedures of Idama.
  -Document all processes and procedures to maintain ISO standards
  --In the event of disputes support the team to ensure satisfactory resolution
  Assist the Manager in the preparation of the business plans in terms of forecasting and potential areas of business enhancement
  Monitor key performance indicators that underpin the customer business issues
  Prepare reports on performance across all sectors to ensure consistency and identify areas of improvement
  Operations
  Assist in developing Customer related contracts for service providers in account dictated by client market segments and criticality of usage
  Develop a working relationship with the JBR account management team in particular to the Customer Business role to ensure each service meets the customers’ expectations
  develop plans for promoting new services to customers
  Develop an effective Customer Business management framework that will support operational efficienci

• Property Consultant / Marketing & Sales Executive

  City of Arabia

  (Real Estate industry)

  2005 — 2007 (2 years )

   Answer to client’s inquires, follow ups, prepare offers and assist with concluding the deals, transfers & contract preparation.
   Escort clients to property sites and explain the property market in Dubai.
   Marketing the company’s exclusive projects in the UAE and abroad including business travels to Qatar, Bahrain, and the United Kingdom.
   Participated in many local and international shows i.e. Cityscape, Homeowners Exhibition, International Property Show - Dubai, “A Place in the Sun” - Birmingham, UK, and more.
   Advise clients on investment, buying and selling strategies, and expected return on investment taking in consideration current market conditions.
   Coaching new staff on their role and job expectations & familiarize staff on property laws, procedures, and market trends.
   Working with a diverse multi-cultural clientele and with master developers such as The Galadari Group, Al Hanoo Holding, Tameer and more.
   Maintaining high profile presentation to local and international jewelers for leasing at the Mall of Arabia.
   Responsible for designing property advertisements on Adobe Illustrator® & Photoshop®. Meeting deadlines for submitting print materials to Gulfnews.

• Logistics Technician

  United States Air Force

  (Government Agency; Military industry)

  January 2000 — November 2004 (4 years 11 months)

  - Worked closely with aircraft mechanics and engineers to obtain aircraft parts, and the required documents to complete the mission. Identify the needs of customers, both internal and external, delivers on promises and meets expectations
  - Managed Aircraft Parts Store: Performed inventory accounting of over 100,000 items valued at $86 million
  - Performed storage, inspection, identification, and accurate receipt of instruments
  - Provided hands-on training to 20 person staff on software and work practice.
  - Completed daily charts and weekly performance reports
  - Attended, participated and organized weekly staff meetings

• Document Control

  US Air Force

  (Government Agency; Military industry)

  May 2002 — August 2002 (4 months)

   Provided high quality customer support to maintenance personnel and civil engineers.
   Achieved 100% accuracy on document scanning and processing
   Computed and accumulated data for analysis
   Developed forms & new methods to improve existing procedures

Ahmad Al Halabi’s Education

• Chapman University

  Bachelor Science , Computer Information Systems , 2001 — 2005

• Community College of the Air Force

  Logistics , Supply Chain , 2000 — 2003

• Henry Ford Community College

  Associate , Information Systems , 1999 — 2000

Ahmad Al Halabi’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch