Quality Manager at Marina Bay Sands Pte Ltd
Singapore
Quality Manager at Marina Bay Sands Pte Ltd
Singapore
My exposure at the Policy and Frontline Divisions provides me with a holistic understanding of manpower development from high-level strategy formulation, down to hands-on implementation of various intervention programmes.
I'm experienced with both back-end work such as research and development, and strategy formulation, as well as face-to-face interaction with key industry partners comprising CEOs, MDs and HR Managers amongst others.
As a keen retail-trader in the Foreign Exchange Markets, I'm well versed with various technical trading tools and indicators. These include Elliott Wave Theory, Fibonacci tools, trendline analysis, MACD, RSI, Stochastics amongst others.
Manpower Development, Research and Development, Technical Analysis
(Public Company; Gambling & Casinos industry)
August 2009 — Present (4 months)
(Government Agency; Government Administration industry)
January 2008 — August 2009 (1 year 8 months)
Develop and implement manpower and training strategies for the F&B industry in consultation with key industry players.
(Government Agency; 201-500 employees; Government Administration industry)
May 2005 — December 2007 (2 years 8 months)
1. Researched and spearheaded the development of a national level customer satisfaction index, now known as the Customer Satisfaction Index of Singapore (CSISG) managed by the Institute of Service Excellence@SMU (ISES).
2. Deeply involved in the development and establishment of the Institute of Service Excellence@SMU (ISES) in consultation with a commitee comprising various industry leaders.
(Privately Held; 11-50 employees; Professional Training & Coaching industry)
November 2006 — March 2007 (5 months)
Coached, at ad-hoc programmes, a group of youths to embed crucial personal beliefs and attitudes leading to personal development. Also provided a framework for students to improve their accademic performance.
(Government Agency; 1001-5000 employees; Defense & Space industry)
July 2002 — December 2002 (6 months)
Co-designed a generic and expandable architecture for Data Fusion Systems using Java 2 Enterprise Edition.
Computer Engineering 2000 — 2004
- PumpFest Committee. Organised and managed a national level rockclimbing competition.
- Adventure Sports Committee. Organised and managed the delivery of various training courses (e.g. rockclimbing, kayaking..etc) and local trekking session.
1997 — 1998
1993 — 1996
Trading: Retail Trader of Foreign Exchange (Forex) Markets using Technical Analysis. Technical Tools employed includes, Elliott Wave Thoery, classic price patterns, support & resistance, and Japanese candlesticks charting. Community Service: Group Leader (Befrienders Programme 2004), Touch Community Services (TCC). Hosted a group of scholars from the People's Republic of China in a programme by TCC and the Ministry of Education to localise foreign talents. Other Interests: Guitar, Magic (Cards & Coins Genre), Rockclimbing
Public Service Commission (PSC) Local Merit Scholarship, 1999