Alexandre ARROU

Current

• Business Unit Manager at Orange Business Services

Past

• Team Leader at EQUANT
• Head of Project Management France for Outsourcing at ORANGE BUSINESS SERVICES
• Head of Project management France for data & voice services at EQUANT

• International Project Manager at GLOBAL ONE
• Account Manager at SIEMENS

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Education

• HEC School of Management
• Institut national des Sciences appliquées de Rennes

Connections

80 connections

Industry

Telecommunications

Alexandre ARROU’s Summary

Team management, Project management, Customer relationship management, customer project governance, Sales activities, Process definition and optimisation, customer crisis / escalation management and presales support in the context of Telecommunication products and services for international Multi-national customers

Alexandre ARROU’s Specialties:

Management of operational teams, Management of customer projects in international environment, strong skills and experience of customer relationship, large knowledge of telecommunication technologies and services (voice, data, mobile, IP, VoIP, IPT, outsourcing, ...), presales support for international RFP

Alexandre ARROU’s Experience

• Business Unit Manager

  Orange Business Services

  (Public Company; FTE; Telecommunications industry)

  January 2008 — Present (1 year 7 months)

• Team Leader

  EQUANT

  (Telecommunications industry)

  2006 — 2008 (2 years)

• Head of Project Management France for Outsourcing

  ORANGE BUSINESS SERVICES

  (Public Company; FTE; Telecommunications industry)

  May 2005 — December 2007 (2 years 8 months)

  Lead a group of Project Managers with various sets of expertise (IT, telecommunication services, ...) especially in charge of managing the Transition, Transformation, Migration and operational activities for major outsourcing contracts signed with multi-national key customers

• Head of Project management France for data & voice services

  EQUANT

  (Public Company; 5001-10,000 employees; Telecommunications industry)

  March 2000 — April 2005 (5 years 2 months)

• International Project Manager

  GLOBAL ONE

  (Privately Held; 1001-5000 employees; Telecommunications industry)

  July 1998 — February 2000 (1 year 8 months)

  International project management regarding implementation of B-to-B voice services (call centres, Virtual Private Network) for multi-national customers in Europe

• Account Manager

  SIEMENS

  (Public Company; 10,001 or more employees; Telecommunications industry)

  June 1994 — June 1998 (4 years 1 month)

  Account Manager for telecommunication test equipments managing the key account : SFR (2nd GSM operator in France)

Alexandre ARROU’s Education

• HEC School of Management

  Master , Marketing , 1991 — 1992

• Institut national des Sciences appliquées de Rennes

  Engineer , Computer sciences , 1986 — 1991

Additional Information

Alexandre ARROU’s Interests:

Travelling, scuba diving, snowboarding, house decoration

Alexandre ARROU’s Groups:

•    Orange Business Services
•    Orange Connection