Alejandro Ramirez

Current

Test Lead at TEKsystems / Boeing Commercial Aviation Services (CAS)
Certifications Coordinator at Seattle Area Software Quality Assurance Group (SASQAG)

Past

Software Development Engineer in Test at Microsoft Corporation
Lead Quality Analyst at GMAC Insurance
Chairperson at St. Louis Quality Assurance Association (STLQAA)

Analyst IT at Maritz
Applications Software Tester at Comsys / Anheuser-Busch
Lead QA Test Engineer at Center for the Application of Information Technologies
On-Site Project Leader for Offshore QA Team at Softtek
Visual Basic Developer / Web Master at Cafe El Marino
Visual Basic Developer at Inn at Mazatlan Hotel

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Education

Instituto Tecnológico y de Estudios Superiores de Monterrey
Western Illinois University
Instituto Tecnológico y de Estudios Superiores de Monterrey

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Recommended

20 people have recommended Alejandro

Connections

266 connections

Industry

Information Technology and Services

Websites

Alejandro Ramirez’s Summary

11+ years of experience in information systems with successful record determining and documenting process improvements for IT products, e-commerce, education, and financial applications. Outstanding problem-solving, analytical skills with proven ability to conceptualize solutions to challenging situations and implement practical process improvement plans. Characterized as a talented analyst, passionate about quality and good communicator.

CSQA, CSTE, Six Sigma Yellow Belt

Alejandro Ramirez’s Specialties:

• Quality & Productivity Improvement
• Root Cause Analysis
• Application of Quality Models
• Software Life Cycle
• Standardization and Compliance
• Value Realization
• IT-Enabled Process Improvement
• Quality Assurance
• Mentoring and Training
• Traceability Matrix Management

Alejandro Ramirez’s Experience

Test Lead

TEKsystems / Boeing Commercial Aviation Services (CAS)

(Privately Held; Information Technology and Services industry)

December 2008 — Present (1 year )

Test Lead for Boeing Commercial Aviation Services (CAS) Integration Testing team.
Certifications Coordinator

Seattle Area Software Quality Assurance Group (SASQAG)

(Non-Profit Organization Management industry)

January 2007 — Present (2 years 11 months)

Coordinating QAI Certification tests for SASQAG, a non-profit software quality assurance association with free membership to professionals of software quality.
Software Development Engineer in Test

Microsoft Corporation

(Public Company; 10,001 or more employees; MSFT; Computer Software industry)

February 2007 — November 2008 (1 year 10 months)

Responsible for release and sustained engineering testing & processes for the Mac Business Unit.
Lead Quality Analyst

GMAC Insurance

(Public Company; Insurance industry)

April 2006 — February 2007 (11 months)

Analyzed processes & methodology in the Information Systems & Services group.

Software quality assurance, continuous process improvement.
Strategic analysis for compliance with internal and industry regulations and standards.
Chairperson

St. Louis Quality Assurance Association (STLQAA)

(Non-Profit; 11-50 employees; Non-Profit Organization Management industry)

November 2005 — January 2007 (1 year 3 months)

Chairperson of the St. Louis Quality Assurance Association (STLQAA), a federation chapter of the Quality Assurance Institute (QAI).
Analyst IT

Maritz

(Information Services industry)

November 2004 — March 2006 (1 year 5 months)

Quality analyst for the Incentives business unit, which handled web-based recognitions and incentives programs for employees and customers in the US and abroad.

• Team Leader for an enterprise-wide initiative to identify QA and QC best practices.
• Led an internal QA/QC Discussion Group with all business units.
• Improved customer satisfaction rating from 2.1 to 4.7 due to reduction of production issues.
• Helped our team with increasing defect detection rates up to 94% before reaching production.
• Trained personnel from all business units in quality control techniques.
• Analyzed requirements for adoption of ISO and CMMI methodologies.
Applications Software Tester

Comsys / Anheuser-Busch

(Public Company; 1001-5000 employees; CITP; Information Technology and Services industry)

April 2004 — November 2004 (8 months)

Applications Software Tester for a J2EE web-based application. Contractor for a short-term project, provided testing services, planning, writing, and execution of test cases and scripts; kept track of defects; performed different types of testing as required; our work was based on a set of company-defined practices for providing opportune and reliable status reports to Business Analysts, Subject Matter Experts, and Project Management to support them in their decision making process.
Lead QA Test Engineer

Center for the Application of Information Technologies

(Non-Profit; 11-50 employees; Education Management industry)

August 2002 — December 2003 (1 year 5 months)

Lead SQA Test Engineer for a J2EE-based E-learning platform project.
Provided testing support and direction by identifying business and software risks and addressing them through the definition of the QA strategy; planned, coordinated, and executed test plans throughout the entire software life cycle which covered the testing needs of the project through all required types of testing: unit testing, code verification, black-box, white-box, regression, integration, and system testing; prepared reports; provided training to project members and continuous improvement to the QA process.
On-Site Project Leader for Offshore QA Team

Softtek

(Privately Held; 1001-5000 employees; STK; Information Technology and Services industry)

January 2000 — June 2002 (2 years 6 months)

SQA Test Engineer and On-site Offshore Team Project Leader for a B2B e-commerce J2EE project.
Provided testing services; planned, designed and executed test cases; reviewed requirements, use cases, and design document specifications to address testing needs; planned, coordinated and executed different types of testing throughout the development life cycle and after the product was released commercially for maintenance and upgrades; adapted testing practices to address new technologies being used in the project.
Visual Basic Developer / Web Master

Cafe El Marino

(Food Production industry)

January 1998 — September 1999 (1 year 9 months)

Software Developer of Windows-based desktop applications with Visual Basic.
Analyzed, designed, developed, tested, installed, supported, and upgraded systems in a coffee production/distribution company in Mexico with offices in almost every state of the country. Designed relational databases. Provided local and out-of-state end-user support for information systems. Provided training to local end-users. Performed hardware and network installations, and troubleshooting. Web site development.
Visual Basic Developer

Inn at Mazatlan Hotel

(Leisure, Travel & Tourism industry)

May 1997 — November 1997 (7 months)

Analyzed, designed, and developed a VB desktop application for time-shared sales tracking; designed relational database; and application was prepared and tested for year 2000 bug.

Alejandro Ramirez’s Education

Instituto Tecnológico y de Estudios Superiores de Monterrey

M.S. , Quality and Productivity Systems , 2009 — 2012 (expected)
Western Illinois University

M.S. , Instructional Technology & Telecommunications , 2002 — 2003

Activities and Societies:

Phi Kappa Phi
Instituto Tecnológico y de Estudios Superiores de Monterrey

B.S. , Information Systems Engineering (Computer Science) , 1993 — 1997

Additional Information

Alejandro Ramirez’s Websites:

Alejandro Ramirez’s Interests:

Process Improvement, Software Quality Assurance, Six Sigma, Instructional Technology, and web applications.

Alejandro Ramirez’s Groups:

SASQAG (Seattle Area Software Quality Assurance Group)
QAI (Quality Assurance Institute)
ASQ (American Society for Quality)
Phi Kappa Phi Honor Society