Strategic Marketing Consultant
Raleigh-Durham, North Carolina Area
Strategic Marketing Consultant
Raleigh-Durham, North Carolina Area
Marketing and business development leaderl. My experience ranges from start-ups to Fortune 50 companies to non-profits/NGOs.
Product Management; Customer Segment Management; Service Marketing; Product and Solutions Marketing; Business Development - Partnerships, Alliances, Preliminary M&A analysis; Information Technology Management; Market Research; Industry Analysis; Strategic Planning; Business Process Improvement; Business Strategy; Branding; Integrated Marketing Communications; Marketing Analytics; New Product Development; Customer Insights.
(Privately Held; Marketing and Advertising industry)
June 2007 — Present (2 years 6 months)
- Developed customer insights for global internet company to drive corporate and market penetration strategies
- Change management leadership for a Fortune 50 financial services firm to better service internal stakeholders
- Led team in the qualitative and quantitative research efforts for a leading P&C insurance company to identify best practices and better align national and local marketing efforts across North America
- Directed due diligence efforts to evaluate an acquisition target's NA distribution channel for a global manufacturer
- Led delivery of a growth strategy in the capital equipment industry through adjacent market analysis and primary target company research culminating in a pipeline of potential partnerships, alliances
- Created a pipeline of travel product concepts for high net worth baby boomers using qualitative, quantitative, and discrete choice research that will outperform passenger growth and contribution margin requirements
- Developed brand architecture strategy for leading wireless company with the long-term objectives of maximizing marketing investments, strengthening the master brand and increasing the ability to transcend market volatility.
- Developed two new clients for the firm and drove 20% of revenue in 2008
- Manage and coached associate consultants
(Non-Profit Organization Management industry)
September 2007 — October 2009 (2 years 2 months)
- Led the strategic planning process
- Led creation of Risk Management process and review of business operations
- Negotiated new contract with national organization
- Finance committee member with focus in risk management and strategic planning
(Privately Held; Management Consulting industry)
June 2006 — June 2007 (1 year 1 month)
- Defining a customer engagement strategy for a satellite entertainment company.
- Performing marketing analytics consulting for major telecomunications company.
- Assisting in the launch of a new partnership and consumer product from a major telecommunications provider and five major cable providers.
- Manage and coach an associate consultant
http://www.cmgpartners.com
(Privately Held; Textiles industry)
January 2006 — April 2006 (4 months)
Led a six person team of MBA students to investigate international expansion opportunities for various product lines Carolina Mills offers.
http://www.carolinamills.com
(Public Company; 10,001 or more employees; DELL; Information Technology and Services industry)
May 2005 — August 2005 (4 months)
-- Developed strategy regarding VoIP for consumer notebook product lines to result in $26MM of margin.
-- Delivered graphics/visualization industry analysis and recommendation regarding consumer and corporate product offerings, contributes $265MM in margin.
-- Led redesign and launch of supplier funding program that delivers $5MM in OPEX relief.
(Non-Profit; 1001-5000 employees; International Trade and Development industry)
February 2005 — May 2005 (4 months)
Learning States Project identified a range of business opportunities that existed for AMD, DuPont, First Data, Humana, Microsoft, Whirlpool, Yum! Brands, and RTI to partner with each other and co-develop products, services, and business models for emerging markets.
http://www.rti.org
(Privately Held; 1001-5000 employees; Mechanical or Industrial Engineering industry)
July 2003 — July 2004 (1 year 1 month)
Ensured revenue, profitability and market share growth of $15.8MM insurance vertical market. Expert consultant to insurance clients.
-- Analyzed strategic fit of three acquisition targets ranging in value from $2MM to $150MM. All recommendations were adopted by executive management.
-- Created first vertical marketing program which contributed $2.3MM (17%) in revenue growth for 2003.
-- Developed process improvement solutions for five leading insurance companies, achieving savings ranging from $1.5MM to $8MM per year.
http://www.bowebellhowell.com
(Public Company; 1001-5000 employees; Mechanical or Industrial Engineering industry)
September 2001 — July 2003 (1 year 11 months)
Responsible for product management and strategic planning processes within $172MM service business unit. Managed four direct reports.
-- Selected to lead core team of four full-time associates in redesign of customer segments, service programs, and pricing methodologies. Achieved goal of protecting $160MM revenue base and providing incremental revenue opportunities for new and underserved segments.
-- Designed and executed marketing campaign for new equipment reconditioning service, generated a $4MM pipeline and achieved annual sales of $12MM.
(Public Company; 1001-5000 employees; Mechanical or Industrial Engineering industry)
December 2000 — September 2001 (10 months)
Managed three direct reports.
(Public Company; 1001-5000 employees; Mechanical or Industrial Engineering industry)
March 1999 — December 2000 (1 year 10 months)
(Privately Held; 1-10 employees; Marketing and Advertising industry)
January 1998 — March 1999 (1 year 3 months)
Co-founded indoor advertising company in the Raleigh-Durham-Chapel Hill area. Interpoll was the first to market for indoor advertising (restroom and common space) in the triangle. Sold business to regional competitor looking to expand operation.
(Privately Held; 1-10 employees; Design industry)
March 1998 — February 1999 (1 year )
Founded design services company that provided corporate identity packages, web design, and advertising design to small businesses in the Raleigh-Durham area. Sold business to partner in February 1999.
MBA , 2004 — 2006
MBA , 2004 — 2006
BA , Psychology , 1996 — 2000
Minored in Sociology with a focus on diversity and stratification.
Food, wine, photography, international travel, mountain biking, and hiking.
Net Impact
Article: "How to Achieve Lasting Improvements in Marketing Effectiveness" published on MarketingProfs.com
http://www.marketingprofs.com/8/achieve-lasting-improvements-marketing-effectiveness-hart-blake-carr.asp
Beta Gamma Sigma Honor Society, Kenan-Flagler Business School
Third place, Booz Allen Hamilton Case Competition
Entrepreneur Award, UNC Venture Capital Investment Competition
Runner-up, UNC Deloitte Case Competition
Service Project of the Year, Bowe Bell + Howell
Service Excellence Award, Bell & Howell
3rd Place - Photo Illustration, Associated Collegiate Press
1st Place - Photo Illustration, North Carolina Press Association
Eagle Scout