Alain Assaf

Current

Senior Systems Engineer at PerotSystems

Past

Owner at Webhostmart.com (Sole Proprietorship)
Network Analyst II at Mountain States Health Alliance
Contractor at TekSystems

Senior Systems Administrator at Technicolor
Network Technician at Facility Group
Computer Operator at University of Georgia

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Education

The University of Georgia

Recommended

2 people have recommended Alain

Connections

63 connections

Industry

Information Technology and Services

Websites

Alain Assaf’s Summary

Senior Systems Engineer with deep knowledge of Windows and Citrix

Alain Assaf’s Specialties:

Server-Based Computing: MetaFrame 1.8 to XenApp 4.5, Web Interface, Licensing, Secure Gateway, Access Gateway w/AAC, TS

Windows: Through 2003 R2. AD, Group Policy, DFS

Virtualization: VMWare VI/ESX/GSX/Workstation, MS Application Virtualization App-V (Softgrid)

Servers: Building, imaging, troubleshooting, maintenance (Dell: 3rd to 9th generation) Altiris Deployment Solution, RES Wisdom

Monitoring and alerting: EdgeSight 4.5/5.0, SysTrack 3.5, ITAssistant, BSOD Dump Analysis

Alain Assaf’s Experience

Senior Systems Engineer

PerotSystems

(Public Company; PER; Information Technology and Services industry)

August 2006 — Present (3 years 5 months)

Senior System Engineer for CITGO – “CDC Information Technology on the GO”
Our team administers a 50+ Citrix server environment running XenApp 4.5 supporting 2000+ unique visitors a day. We completed the milestone of supporting 1500+ concurrent users for potential Pan-flu epidemic (now can support 3000+).
Lead roll in the administration of Res Wisdom to provide comprehensive server administration including system builds/changes, software deployment, and inventory.
Lead roll in administrating Citrix EdgeSight for in-depth real-time and historical analysis of our Citrix environment.
Lead roll in establishing SysTrack for real-time and long-term OS/CITRIX monitoring and reporting.
Sequence Applications using Microsoft App-V (Softricity) for application deployment in our CITGO environment.
Developed 100+ documents consisting of application installation info, server builds, and patching maintenance documents.
Provides third-tier support to resolve issues.
Owner
Webhostmart.com (Sole Proprietorship)

(Sole Proprietorship; Myself Only; Information Technology and Services industry)

July 2001 — December 2007 (6 years 6 months)

Provides web site hosting and web design services.
Network Analyst II

Mountain States Health Alliance

(Non-Profit; 1001-5000 employees; Hospital & Health Care industry)

September 2003 — July 2006 (2 years 11 months)

Citrix Administrator for MSHA
Maintained 30+ Citrix servers and 30 business, clinical, and support applications supporting an available 1275 connections from within and outside the MSHA network.
Worked closely with application analysts to implement new and troubleshoot existing applications.
Supported outside access using Citrix Secure Gateway and Web Interface 2.0 & 3.0 with Web and Java client. Supported internal access using Program Neighborhood, Program Neighborhood Agent, and Web Interface 3.0.
Utilized Resource Manager to run weekly, monthly, and quarterly reports on Citrix Farm.
Used Installation Manager to create and distribute software packages, hotfixes, and patches to all servers in the farm.

Wintel Administrator for MSHA
Installed, configured, maintained, and diagnosed 250+ Intel based Windows 2000/2003 servers in multiple locations.
Utilized monitoring tools to proactively diagnose problems (Dell IT Assistant, Solar Winds Orion)
Contractor

TekSystems

(Public Company; 501-1000 employees; Information Technology and Services industry)

September 2002 — September 2003 (1 year 1 month)

Migrated remote and local hospital departments from Novell 4.X/Windows NT 4.0 to Active Directory/Windows XP Professional.
Migrated departmental shared directories from Novell 4.X to Active Directory.
Migrated and created users and Organizational Units, implemented policies, setup printers.
Migrated users from Microsoft Exchange 5.5 to Microsoft Exchange 2000.
Designed and maintained an Access 97 database detailing Novell users and groups and their permissions.
Provided support for migrated users through helpdesk software and Microsoft Remote Desktop and Remote Assistance.
Senior Systems Administrator

Technicolor

(Public Company; 1001-5000 employees; Media Production industry)

July 1998 — August 2002 (4 years 2 months)

• Provided network and server administrator support to 24/7 distribution warehouses, ensuring local and remote connectivity to company systems and servers.
o Managed, upgraded and installed Novell 3.12 (1), Windows NT4.0 (4), Windows Terminal Server 4.0 (with Citrix MetaFrame (1)), and Windows 2000 servers (3) utilizing IPX, TCP/IP, and WINS communication.
o Managed Active Directory on Windows 2000 Server that is part of a worldwide domain (setting up workgroups and folder permissions). Included the migration of departments from Novell to Active Directory.
o Managed local DHCP server on a Windows 2000 server.
o Managed local Microsoft Exchange 2000 post office that is part of a worldwide domain (including setting up distribution groups and setting up outside addresses).
o Managed an ATT Definity AUDIX phone switch.
o Setup and maintained Virus protection (McAfee VirusScan) software with automatic updates on servers and workstations.
Network Technician

Facility Group

(Privately Held; 201-500 employees; Architecture & Planning industry)

1996 — 1997 (1 year )
Computer Operator

University of Georgia

(Information Technology and Services industry)

1992 — 1995 (3 years )