
System Analyst at Chevron
Bangladesh

System Analyst at Chevron
Bangladesh
Performed the Role of Head of IT overseeing the following activities:
Information Security, Preparing Budget & Strategy (3/1) for the IT Function
Maintain IT Infrastructure, Server Room, Router, FO devices etc.
Always interested in migration projects, as well as close interaction with the DB manufacturers.
Implementing SixSigma & Lean Manufacturing techniques in IT Operations
Understanding Business Need and implement IT Tools for meeting the need.
Aligning the IT operation to achieve the Organizational Strategy
Application Developer, Database Administrator, and Project Manager in a wide variety of business applications. Particularly interested in client/server and relational database design using MS-SQL Server and Oracle.
Understanding the Business Need & Implement IT Tools to meet that.
Align IT Operation to reach Organizational Strategy, IT Operational Management.
Implementing SixSigma & Lean Manufacturing techniques in IT Operations
Understanding Supply Chain & Value Addition from operational point of view.
(Public Company; CVX; Oil & Energy industry)
December 2008 — Present (1 year 1 month)
(Privately Held; 5001-10,000 employees; Telecommunications industry)
September 2007 — December 2008 (1 year 4 months)
-- Implementation & operation of Information & Consultation Service (I&CS) Call Centre run by Professionals (Doctors, Agriculturist, Lawyers).
-- Co-ordination with strategic partners for implementation of selected products & services.
-- Ensure all sorts of Co-operation to the strategic partner for efficient management & handling of calls from the GP subscriber to CS Call Centre&I.
-- Regular meeting, follow up & correspondence with strategic partners of CS program&I.
-- Analysis the service trends (daily/ weekly/ monthly)
-- Identify the Improvement Areas
-- Suggest Recommendations for improvements
-- Work with the Stake Holders for various supports of the I&CS operations
-- Submit Report to Management on the Activities, Progress, Issues, Status of the I&CS (weekly/ monthly)
(Public Company; 10,001 or more employees; LAF; Building Materials industry)
August 2005 — September 2007 (2 years 2 months)
Head of IT department in the Chhatak Plant (Bangladesh)
Drafting IT Policies and Procedures for IT operation & Governance.
Comprehensive database management and migration from MS Exchange to Lotus Notes.
Prepare Budget. IT Security
Network mangement, Application management
Instruction on workstation setup for prevention of eyestrain, repetitive strain injuries, and backpain. Give onsite and offsite classes.
(Public Company; 10,001 or more employees; GSK; Pharmaceuticals industry)
May 2003 — August 2005 (2 years 4 months)
Head of IT department in the Chittagong Plant (Bangladesh)
Drafting IT Policies and Procedures for IT operation & Governance.
Comprehensive database management and migration from MS Exchange to Lotus Notes.
Prepare Budget. IT Security
Network mangement, Application management
Instruction on workstation setup for prevention of eyestrain, repetitive strain injuries, and backpain. Give onsite and offsite classes.
(Information Technology and Services industry)
December 2002 — May 2003 (6 months)
Requirement Analysis
Software Development
Design
Implement
(Privately Held; 201-500 employees; GSL; Computer Software industry)
July 2001 — November 2002 (1 year 5 months)
* Work on the complete Software Project "Life Cycle" from
-- User Requirement Analysis
-- System Design, Development
-- Report design
-- implementing/ Roll-Out in a client-server environment with Windows NT4 as Server, MS SQL Server 7 as Backend and Windows NT as client
-- Customer Support for Maintenence & Upddating/customizing the systems.
* Worked independently as a programmer.
Technologies Used:
-- Microsoft Visual Basic V6 & .Net
-- MS SQL 7 for back-end
-- Crystal Report 8
-- MS Windows NT4
PNC , Information Technology , 1998 — 2001
MSS , Public Administration , 1996 — 2001
HSC , Science , 1993 — 1995
Management Training, New Technology, IT Facility Management, Reading, Traveling, Disaster Recovery Plan (DRP),
Bangladeh Computer Society, Project Management Institute (PMI), Junior Chamber International (JCI)