Akhil Yadav

Siebel Administrator at Tech Mahindra

Location: Mumbai, Maharashtra, India (Mumbai Area, India)
Industry: Information Technology and Services

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Akhil Yadav's Overview

Current

Siebel Associate at Tech Mahindra

Past

Web Developer and Linux Admin at LogicSpice

Education

University of Rajasthan
Tagore Public School

Recommendations

2 people have recommended Akhil

Connections

177 connections

Siebel Associate

Tech Mahindra

Public Company; 10,001+ employees; TECHM; Information Technology and Services industry

November 2009 – Present (2 years 4 months)

Working as Siebel Administrator and Siebel EAI Developer/Configurator.

Current Responsibilities
Siebel Server Administration
Managing Siebel Servers in Production environment in a state of the art architecture for an upcoming Telecom Operator
Responsible for incremental deployments on Production environments
Siebel Repository Migration and Patch installation
Maintaining Siebel Web Servers, Gateway Servers and Application servers
Configuration changes on Siebel Servers.
Co-ordination with third party vendors and support teams as well as DBA and Sysadmin support teams
Managing day to day issues regarding communication with other systems
EAI, Workflow and EIM administration
User management, Responsibility/Position configuration for Access control
Worked with vendor Oracle regarding P1 issue related to Siebel - TIBCO integration

Siebel Account and Order Management
Resolving day to day issues related to Siebel Orders
Understanding of Siebel EAI - TIBCO integration
Monitoring and maintenance of CRM interfaces with downstream systems
Monitoring CRM interfaces with BSCS and Intense Document Management system
E2E analysis and resolution of issues related to Siebel Orders in a Telecom solution
Automation of monitoring process through Unix and SQL
Interaction with Client regarding daily issues and new requirements
Coordination with L3 team for resolution of issues/fulfillment of client requirement through L3 change
Defect and change management through JIRA Bug Tracking system
Testing of defect fixes on Production

Technologies
Siebel 8 Business Applications - eCommunications
IBM-AIX
Oracle 10g
JIRA Bug Tracker
HPSM Incident Management